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Rated 4.5 out of 5 by 159 reviewers.
Rated 4.0 out of 5.0 by breakfast decline I have noticed over the past year and a half that the quality of the eggs and gravy have really declined on the breakfast buffet. Particularly, the cheese omelets are ofter old and dried out whereas they used to be something I looked forward to and the gravy tastes and has a texture fo being totally artificial. SORRY, but you asked December 23, 2014
Rated 5.0 out of 5.0 by Staff was great He made my decision very easy to stay at this location moving forward. December 23, 2014
Rated 5.0 out of 5.0 by Comfortable Room was clean and comfortable. Bed was a little soft for my preference. Staff was friendly and helpful. December 18, 2014
Rated 5.0 out of 5.0 by Slept well The bed was comfortable. The staff was friendly. This is a great place to stay. December 18, 2014
Rated 2.0 out of 5.0 by Came for Christmas lights The staff was great. The room was very nice. There was a Fire Alarm in the middle of the night. It required us to evacuate the building and wait for the fire department to arrive and give an all clear. It was difficult to go back to sleep after this episode. We were told that we would get credit back to us for our stay but DID NOT. As my wife was preparing to shower, house keeping came in (with her mostly undressed) without knocking. And the sausage tasted spoiled. But this is our favorite hotel in the Sherman, TX area so we will try it again..... December 15, 2014
Rated 5.0 out of 5.0 by Superb customer service We have chosen your hotel for the past 3 years. The customer service is outstanding. Spencer is consistently friendly, responsive and accommodating and treats us as valued customers. We have always had friendly staff in all areas from check in to breakfast and housekeeping. You have a tremendous team at this location...thank you very much for the genuine high level of customer service! Of note, Eric was also very responsive in resolving a question about a future reservation. December 11, 2014
Rated 5.0 out of 5.0 Excellent Customer Service and Room I really enjoyed my stay because of comfort, price, and quality. Spencer provided excellent customer service. December 11, 2014
Rated 5.0 out of 5.0 by Great hotel We were attending a funeral in North Texas, and found this hotel to be very nice and accommodating. I would definitely recommend! December 10, 2014
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