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Rated 4.5 out of 5 by 131 reviewers.
Rated 5.0 out of 5.0 by Overall great stay This hotel smelled so clean and looked clean and fresh as well. The staff was wonderful, friendly, and accommodating! My only issue....we stayed for three days...and I slept by myself on one side of one of the beds, and I did not request cleaning service, except for clean I was checking out, I pulled the sheets back only to discover three stains on the sheets on the opposite side of my bed (they appeared to be blood stains). Ugh! I decided to pull the sheets off and to my horror, those stains went all the way through to the mattress pad! So apparently, the cleaning staff had not changed the sheets between guests. The only comfort I had was knowing that I had not slept on that side. I only wish I had pulled the sheets back all the way before crawling in on my first night! I did not say anything to the front desk, because we were in a hurry to check out and at that point there was nothing they could do. October 21, 2014
Rated 5.0 out of 5.0 by Location Enjoy staying at this location, always clean, comfortable, and accommodating. October 21, 2014
Rated 5.0 out of 5.0 by Great Pillows Would like to know where I can get a pillow like Holiday Inn Express furnishes October 20, 2014
Rated 5.0 out of 5.0 Excellent Sercvice We chose this hotel for our anniversary, but due to work and kids this is where we stayed. I am so happy it worked out that way! The moment you walked in, it smelled clean. The room was cozy and very comfortable! The jetted tub was the best part. We did book the romance package and received champagne, chocolates and a room full of rose petals. The next day we were eating breakfast and the manager informed us they would reset the room. Which shocked us because we have stayed at a 5-star hotel in Dallas and they only did it the first night you are there. That evening when we arrived back in our room, there was nothing in there. We called down and the manager called back saying that he was so sorry and was on his was in. We told him there was no need for that, we were okay. He came from home(30 minute drive) and went to the store and showed up with a bottle of red wine and chocolates!!! That was at 9 pm!!! Very impressed and would recommend this hotel to anyone, especially if you are looking for great service! October 18, 2014
Rated 5.0 out of 5.0 by Comfortable bed and great service Very pleasant staff to deal with, clean and comfortable room. October 16, 2014
Rated 5.0 out of 5.0 by Friendly staff Enjoyable experience from check-in through check-out, with friendly staff, clean hotel, October 16, 2014
Rated 5.0 out of 5.0 by Great Room and Rate. Spencer at the Front Desk rocks! Thanks for a great stay. It was comfortable, clean, and quiet. Spencer at the Front Desk was so helpful and accommodating. Highly recommend when bringing students to Grayson College. Only a couple minutes away. October 15, 2014
Rated 5.0 out of 5.0 by Consistently Outstanding!!!! Have stayed at this location on a number of occasions and will be returning in line with my travel plans. Fantastic staff, always friendly and helpful during each of my stays. October 9, 2014
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