Rated 4.5 out of 5 by 135
Rated 5.0 out of 5.0 by SalsaMom68 Overall great place to stay in Sherman
The staff is always friendly. The rooms and guest areas are clean and comfortable. The breakfast is delicious.
I do wish they would improve their WIFI service. I and a family member had work to do and neither of us could not complete it because the connection could not be maintained during the evening hours.
Also, their plumbing fixtures in the bathroom, especially showers, seem like they could use some attention
October 26, 2014
Rated 2.0 out of 5.0 by Unhappy Parent holiday inn express
When we arrived the rooms that we had reserved were not available. We were put in reqular rooms with queen beds instead of the suites that we reserved. We were charged the same rated for the regular rooms as we had booked the suites for. The regular rooms were not large enough to accomidate our needs therefore we had to get a third room.
October 24, 2014
Rated 5.0 out of 5.0 by texomacove Great Service
Spencer at the front desk should be recognized as an outstanding asset for Holiday Inn. I travel a great deal and see a variety of people staffing hotels, Spencer is one of the individuals every hotel should have on staff.
The property was great and enjoyed my stay.
October 23, 2014
Rated 5.0 out of 5.0 by BikeBear Friendly staff
Very clean and comfortable room. All of the staff were friendly and helpful. One of the best stays I have had at a Holiday Inn Express.
October 22, 2014
Rated 5.0 out of 5.0 by happyjustcuz Overall great stay
This hotel smelled so clean and looked clean and fresh as well. The staff was wonderful, friendly, and accommodating! My only issue....we stayed for three days...and I slept by myself on one side of one of the beds, and I did not request cleaning service, except for clean towels...as I was checking out, I pulled the sheets back only to discover three stains on the sheets on the opposite side of my bed (they appeared to be blood stains). Ugh! I decided to pull the sheets off and to my horror, those stains went all the way through to the mattress pad! So apparently, the cleaning staff had not changed the sheets between guests. The only comfort I had was knowing that I had not slept on that side. I only wish I had pulled the sheets back all the way before crawling in on my first night! I did not say anything to the front desk, because we were in a hurry to check out and at that point there was nothing they could do.
October 21, 2014
Rated 5.0 out of 5.0 by Jim_L Location
Enjoy staying at this location, always clean, comfortable, and accommodating.
October 21, 2014
Rated 5.0 out of 5.0 by Bear51631 Great Pillows
Would like to know where I can get a pillow like Holiday Inn Express furnishes
October 20, 2014
Rated 5.0 out of 5.0 Excellent Sercvice
We chose this hotel for our anniversary, but due to work and kids this is where we stayed. I am so happy it worked out that way! The moment you walked in, it smelled clean. The room was cozy and very comfortable! The jetted tub was the best part. We did book the romance package and received champagne, chocolates and a room full of rose petals. The next day we were eating breakfast and the manager informed us they would reset the room. Which shocked us because we have stayed at a 5-star hotel in Dallas and they only did it the first night you are there. That evening when we arrived back in our room, there was nothing in there. We called down and the manager called back saying that he was so sorry and was on his was in. We told him there was no need for that, we were okay. He came from home(30 minute drive) and went to the store and showed up with a bottle of red wine and chocolates!!! That was at 9 pm!!! Very impressed and would recommend this hotel to anyone, especially if you are looking for great service!
October 18, 2014