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Rated 4.0 out of 5 by 61 reviewers.
Rated 5.0 out of 5.0 by Great Staff and Service This hotel out performed my expectations. The HI Express reservation center made an error with my reservation but Mika solved the problem and was very accommodating. The hotel is located in a very convenient location, all of the staff were friendly, and they offer breakfast which includes hot items and very good coffee. I would definitely stay here again. January 16, 2014
Rated 5.0 out of 5.0 by Great hotel for Rewards members Found this hotel to be clean, quiet, and up to date. Very nice staff that appreciates Rewards members. I was upgraded without even asking. Super fast check-in and no rushing to get you out in the morning. Close to north Texas medical centers. January 11, 2014
Rated 5.0 out of 5.0 by great surroundings and service everything from property to staff was fantastic- they took care of any questions etc and requests that we had immediately and always with a smile - from the front desk to housekeeping and food service personnel they were all top notch. our room requests were handled immediately as with an extended stay we appreciate the larger rooms Room 314 and 316 are always are our first choices for the 4 of us when we stay- and with children and grandchildren in Sherman we try to come several times throughout the year. we appreciate you and your team making our Christmas stay so great. January 5, 2014
Rated 3.0 out of 5.0 by service. no clean towels we were there 3 days, 2 nights. Never received clean towels, bathroom never cleaned. No towels in the pool area. This might have been a mechanical problem as the laundry area smelled terrible. We have stayed there before and conditions were excellent however this time was less than desirable. December 30, 2013
Rated 5.0 out of 5.0 by Service beyond the call of duty I stayed here during the ice storm when so many of us were stranded. At check in I was treated with complete patience and all of my concerns were addressed. Many of the staff just stayed at the hotel and worked almost round the clock. Consequently the hotel ran smoothly due to their dedication. The manager even went out with a shovel to help those stranded in the parking lot. This is a very quiet and clean hotel. In spite of having a full house, the housekeeping staff were very friendly and smiled at me every day. I witnessed them cleaning a room and even the fridge was being wiped down, I HIGHLY recommend this hotel and Holiday Inn Express!!!!! December 15, 2013
Rated 4.0 out of 5.0 horrible weather We unfortunately had to visit Sherman TX during the horrible ice storm. We were thankful for a place to stay! The staff were slim due to the storm but we didn't have any problem with service. Given the weather, we had a good stay. The parking lot was very icy but maybe you didn't have sand or salt to put down. December 13, 2013
Rated 5.0 out of 5.0 by Extremely pleased! We came in early and unexpectedly during the latest ice storm and they not only accommodated us with a room, but got us in a few hours early. the housekeeping staff double timed it to get our room ready. They were very busy, but that certainly didn't stop them from being friendly and most helpful. Much thanks to the entire staff for going above and beyond to help us. December 11, 2013
Rated 4.0 out of 5.0 by Cozy Night Stayed at the Holiday Inn Express because we were down for Thanksgiving visit with my new husband checked us in and we went to room and inspected areas.....hallways was very quiet and good night's rest.....breakfast the next day was awesome....enjoyed the variety of selection of tea....the only downside to our stay was that the front desk employee told my husband that we could get an extended checkout of 1pm but when my husband went to talk with the manager, he was told the latest we could checkout was at 12 noon. December 6, 2013
Rated 5.0 out of 5.0 by Great stay We checked in and were greeted exceptionally well by a friendly, knowledgeable, customer friendly man. He was very personable and well informed about his job...He was very professional and provided us with answers to all our questions...The bed was soooo comfortable, fresh and clean....Our room was large and spotless...The bath was lovely with granite finishes.... A beautiful property and maintained to perfection...The breakfast was delicious and hot...A wonderful selection of food, fresh and hot...We loved our stay...The staff was exceptional, warm, and welcoming.....Would certainly stay here again... December 5, 2013
Rated 3.0 out of 5.0 by Disappointing stay We got to motel in time to watch the UT Longhorns & Texas Tech Red Raiders game on T'giving night, only to find out that the motel didn't get the channel. When we went down for b'fast the next morning, several items were low or gone. The "server" was at the front desk visiting with desk mgr., and was told that the coffee pot was low but he continued his visit. He finally came back and collected the empty food trays to the back room. The desk mgr. followed shortly afterwards and closed the door. The two were behind closed doors for about 10 min. In the meantime, there were very limited selections available for those continuing to come down for b'fast, and people at the front desk needing help. Don't know what went on behind "closed doors," but it was very unprofessional and my wife & I will not visit this location again. December 2, 2013
Rated 5.0 out of 5.0 by Really Great Hotel This Holiday Inn Express was one of the best that I have ever stayed at. From the moment I checked in to the time I checked out I had no problems what so ever. My room was very clean and the room was even at a comfortable temp. The staff was awesome and even the Assistant General Manager helped me book my stay there and made everything effortless for me. All I had to do was show up. I will definitely be going back to stay there when I am in Sherman and recommend this hotel to those needing a place to stay while in Sherman. December 2, 2013
Rated 5.0 out of 5.0 by Amazing experience made me feel at home! I have been all over this world and stayed at many different hotels. I have to say, I hold the Sherman Holiday Inn to the highest regards. I stayed for longer than a week and never once found a deficiency. The Manager ( Alma ) was very polite and professional. The breakfast was always good, and my room was cleaned to expectation daily. I would recommend anyone driving through Sherman, or staying to reserve a room there. You won't regret it. November 25, 2013
Rated 5.0 out of 5.0 by Great Hotel Stayed there on our way to S Padre Island liked it so much we stayed again on the way back. Nice comfortable rooms, great bed, clean. The staff was excellent, we had a minor problem, and Shawn took care of it immediately. Very nice young man, a good asset to your company. November 12, 2013
Rated 4.0 out of 5.0 by Comfortable Stay and Friendly Staff Everyone was very friendly especially in the morning at breakfast. Enjoyed the stay. November 12, 2013
Rated 5.0 out of 5.0 by Wonderful and comfortable We always try to stay at Holiday Inn Express,but this one exceeded our expectations. It was beautifully decorated,the beds were awesome and it was quiet and clean. My wants are clean,good beds and quiet at a reasonable price. This had it all. Would definitely stay there again if traveling that way. November 3, 2013
Rated 5.0 out of 5.0 Truly GREAT Place to stay This is by far the cleanest and best maintained Holiday Inn I have ever stayed at! The Manager goes out of his way to acomodate our fishing requests while his staff is just excellent! We look forward to our next stay! I highly recommend this hotel! October 28, 2013
Rated 5.0 out of 5.0 by great service Erik was great with recommendations and the next morning was working the breakfast area. He really very helpful and an excellent employee. Would stay again. October 24, 2013
Rated 4.0 out of 5.0 by Nice Stay Nice Stay. Wife was disappointed that there wasn't any sausage for breakfast. Nevertheless, it was a nice stay. October 20, 2013
Rated 5.0 out of 5.0 by Room size amazing The property was one of the nicer Holiday Inn. The room was very spacious for the value paid. The breakfast was a typical, basically just okay. Get kind of tired of menu. Suggestion might be to mix up with different cultures types of breakfast. Example: breakfast tacos, Chinese egg rolls and rice with assorted fruits, Hawaiian flair papayas, mangos, etc. October 16, 2013
Rated 5.0 out of 5.0 by Campus Visit We stayed here when we visited to tour Austin College. The hotel is very close to campus and restaurants. The room and lobby are updated and clean. We enjoyed it. September 23, 2013
Rated 2.0 out of 5.0 by Shower wouldn't work Our shower was broken in the room. I complained at the front desk and was told that the manager would call me on Monday to see how they could make it right. The manager however never did call. I stay quite often in Holidsy Inn properties and was really surprised and disappointed at the lack of follow-up or consideration. September 7, 2013
Rated 4.0 out of 5.0 by Happy with our stay in Sherman! It was a very comfortable stay. The room was comfortable, right temperature and wonderful shower head. The television was just the right size - we were able to follow the US opens during downtime-it was great! September 5, 2013
Rated 5.0 out of 5.0 by Impressed with the staff We drove up from Austin, TX on Labor Day to take our daughter stuff for college. On the way in 104 degree Texas heat we lost the AC in our truck and barely made it to the Holiday Inn because of bad bearing in the serpentine belt. We had little hope of finding a repair shop on Sunday during Labor Day Weekend to get the truck fixed. The front desk clerk (I think her name is Miska) not only found us a shade tree mechanic who was able to fix the problem with a hammer and screwdriver but the cost was very reasonable. She let us store our bags until the sun went down and we could drive home. That young woman is worth her weight in gold! She saved the day. September 4, 2013
Rated 5.0 out of 5.0 by Great Room & Service We always have great service when we arrive, which is usually VERY late (after midnight). The staff always have a smile on their faces and acknowledge my Platinum membership. We get a late checkout and they are very accomodating. Rooms are excellent, very clean and comfortable. Thank you for an awesome stay and relaxing time. Staci September 3, 2013
Rated 3.0 out of 5.0 by great size room with comfort Good Breakfast with variety of choices, Spacious parking lot and good wireless internet. September 2, 2013
Rated 5.0 out of 5.0 by Great Stay! I had a problem when I attempted to stay here the first time and sent an email discussing the problem. The manager of this hotel contacted me and more than redeemed this hotel. The room was extremley clean and the decor was modern. The breakfast was great and the staff were very inviting and friendly. I will definatley stay here again and would recommend it to anyone! August 23, 2013
Rated 4.0 out of 5.0 by Management was superb! Great breakfast which includes meat. Management worked out any issues we had to our satisfaction. Housekeeping forgot to do our room one night but management made up for it. August 4, 2013
Rated 5.0 out of 5.0 by Great as usual but a little hard to get to. Friendly staff and the usual great accommodations. I always enjoy the breakfast as long as there is biscuits and gravy provided. I checked in for a Rewards night was pleasantly surprised with a room upgrade. The only improvement I would recommend is a sign on the feeder for the turn. I turned one drive to early and found "you can't get there from here". On my second try, I missed the drive (no sign that I could see). That meant another round on feeders. I was on my Harley returning to Houston from a week's worth of riding so I had to pull over and call the desk. So, being tired from my ride and a bit sunburned, I was a little grumpy when I checked in. I stay almost exclusively at HI and HI Express. Sherman HIE did not disappoint me (once I got there LOL). July 30, 2013
Rated 5.0 out of 5.0 by Overall great experience We were visiting the Sherman area on a "girls weekend" of 3 generations. We were pleased with suite ,thankful for the extra towels and shampoo. It was a great experience and very comfortable! July 26, 2013
Rated 5.0 out of 5.0 by Best Place to Stay! Good breakfast! Good, comfortable beds. Excellent front staff. July 25, 2013
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