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Rated 4.3 out of 5 by 100 reviewers.
Rated 4.0 out of 5.0 by Great place to stay off the main highway. Great standard HIE. Unfortunately the mattresses were too big for the base frame and caused us to roll off the bed constantly. There was a cold air pot of coffee when I got there at 6:30 for breakfast. Overall though, good stay. July 28, 2014
Rated 4.0 out of 5.0 by Suggestions A complimentary bottled water would be nice upon arrival. The breakfast selection was very limited and did not have very much variation. July 28, 2014
Rated 5.0 out of 5.0 by Great service and comfortable room What more can you ask for than an efficient and accomodating staff and clean, comfortable room. July 28, 2014
Rated 5.0 out of 5.0 by Excellent staff and very quiet I was traveling for leisure, and this hotel was a great place to relax. I was able to sleep in and enjoy breakfast without setting an alarm (I think they serve until 9:30). Friendly front desk staff and an upgraded room for my IHG member level, which is always appreciated. Excellent management took care of the only concern I had during my eight night stay. I highly recommend this hotel. One traffic note: it's on a way one street and you have to approach from the north to get to the property, but it's set way back from the road, so no highway noise despite the great, convenient location. July 24, 2014
Rated 4.0 out of 5.0 by Healthy foods are scarce Breakfast was filled with processed foods and sugary carbohydrates. Great if you don't care what you put in your body - not so good if you are trying to avoid processed foods. July 22, 2014
Rated 5.0 out of 5.0 by Great staff I have been staying at this hotel for work every other week, the staff has been great, especially Spencer! They are extremely courteous and respond to help any need. The hotel is very clean and has been one of the better locations I have stayed at this year. Would recommend for business travelers and families. July 21, 2014
Rated 4.0 out of 5.0 by Good location and excellent staff Stayed one night for business. The location was close to major roads, there were plenty of options for meals nearby. The staff were friendly and helpful. The pool and exercise areas were well maintained. The room was clean and comfortable. The jacuzzi in my room was very large and a welcome relaxation after a long drive. The bed was very comfortable. The breakfast selections were varied and fresh. The only down side was the noise level from other guest, both above and across from my room. July 21, 2014
Rated 4.0 out of 5.0 by July 17 2014 Nancy at the front desk was amazingly friendly and helpful. Room was nice, enjoyed the pool also (inside- cold spell in north Texas that day) and spa. A little disturbing that the sliding door into the pool area from outside was stuck open and would not close. Loud, noisy children (guests) running and playing in the hall and slamming doors between 11 pm and midnight was the only down side to the experience. July 21, 2014
Rated 5.0 out of 5.0 by Business Trip Good overall service. Hotel staff was great. This is the second time I have stayed here. First time was for 6 weeks, this time was for 3.5 weeks. The elevators are a little jumpy when reaching the bottom floor, but inspections were up to date. July 21, 2014
Rated 5.0 out of 5.0 by Easily accessible, comfortable stay, and friendly staff. The entire staff was overly-friendly and helpful with all needs and requests. The lady in the breakfast area even packed up some cinnamon rolls for me to take on the road with me! I would gladly stay here again! July 18, 2014
Rated 4.0 out of 5.0 by Great Staff! Just the right stuff at the right price, made special by the pleasant staff. July 17, 2014
Rated 5.0 out of 5.0 by Excellent Customer Service, Great Staff and Exceptional Rooms (all of them) I have stayed at this hotel several times. Needed a get-a-way from the city. I only stay at this hotel and the staff has ALWAYS provided me with excellent customer service. I have stayed in several room types from Suites to Regular Kings and they are all EXCELLENT rooms. Since my several stays we have become like family and I would recommend this hotel 1000 time over to my friends and family. July 8, 2014
Rated 5.0 out of 5.0 by Excellent Booking I have never, in the past 15 years, had any problems with a incorrect or missed reservation. July 8, 2014
Rated 5.0 out of 5.0 by Great service Our stay was very pleasant. Spencer and Christi went above and beyond to help us and make sure our every need was met. They genuinely cared that our stay was as perfect as possible. July 6, 2014
Rated 5.0 out of 5.0 by Good location, room, and breakfast! The hotel staff were friendly and helpful. Clean comfortable room. Great location. June 24, 2014
Rated 5.0 out of 5.0 by Great stay! Nice appointments, a good value! Nice selection at breakfast. June 23, 2014
Rated 5.0 out of 5.0 by Well kept and clean place to stay Excellent place to stay, quiet, comfortable and clean June 17, 2014
Rated 5.0 out of 5.0 by Great Staff and Management Outstanding from the moment you walk in. Friendly staff, great accommodations. Comfortable bed and clean rooms. June 17, 2014
Rated 5.0 out of 5.0 by Caring Staff The staff was courteous, professional and took great pains to insure my comfort. June 15, 2014
Rated 4.0 out of 5.0 by Horrible internet Everything is good but internet is very bad. Spend more funds to improve it otherwise I wont stay next time. I put 1 point into breakfast category because you guys have the same garbage food as any other HI hotel. I want that all the chain would not serve to customers (fake GM) garbage food in the mornings. For example look at HI Germany's food menu. June 15, 2014
Rated 5.0 out of 5.0 by Great Place To Stay I love everything about the hotel. I would like to request improvements be made to the fitness center equipment. June 12, 2014
Rated 5.0 out of 5.0 by Consistent and even improving more! We enjoy the Holiday Express chain and this one is excellent. They are still going to improve the downstairs area some more! We have stayed here before and find all to our comfort and satisfaction. Front desk people are always willing to help! They go above and beyond and we will continue to use this motel every visit to Sherman. Nice places to eat nearby and they are good with recommendations for that! Pool users can mess up the floors with water drips, so be careful in the elevators., but it depends on the age involved. Front desk can monitor and wipe up when alerted. May 24, 2014
Rated 5.0 out of 5.0 by Great Staff We stayed here for three days during my mother-in-law's stay at the nearby hospital. Upon arrival we were upgraded to a better room due to our IHG rewards level. The room was spacious and just right for our needs. We needed an extra blanket and called the front desk. They quickly delivered one and would not accept a tip. Spencer was at the front desk each evening during our stay and he was very professional, caring, and attentive. Thank you. We will stay here again. May 16, 2014
Rated 5.0 out of 5.0 by Great Place - Great People Stay there regularily. Very nice place. People are the best - always ready to assist and make adjustments upon request. Never stay anywhere else in the area. May 8, 2014
Rated 5.0 out of 5.0 by One of My Favorites Always enjoyed staying at this location. great staff, very clean, good breakfast. Glad it has been re-opened. April 19, 2014
Rated 5.0 out of 5.0 by people Christi is a dynamite front person...always smiling, great after a long drive to be greeted with her warm personality...very professional...keep her!! spencer is a true another professionl, very helpful and has a true care for all patrons......lady that works the kitchen is a great asset, keeps everything reloaded and always is friendly and a nice person to see in the morning.... April 15, 2014
Rated 5.0 out of 5.0 by Great place - great people. Staff very responsive to all requests. Rooms neat, clean, and comfortable. April 12, 2014
Rated 4.0 out of 5.0 by Good hotel but no upgrade for Platinum member Liked the hotel very much. Fresh and up to date. Very nice staff but was disappointed that we did not receive an upgrade as we are Platinum and International Ambassadors. However, if you want a nice quiet place this is it. March 31, 2014
Rated 5.0 out of 5.0 by Overall Another Great Holiday Inn Express!! We love to stay at Holiday Inn Express while traveling, which we do quite often. They are always top on our list to look for as they are always clean and this is our first-most quality we look to. This hotel just another example of an excellent Holiday Inn Express, from check-in to check-out and all in-between. Do not hesitate to book your next stay at this great hotel for its quality, cleanliness, and all else!! March 29, 2014
Rated 5.0 out of 5.0 by Christi at front desk we have stayed twice in the past 2 months...christi is a very special front person....full of life, excellent to be greeted by her super personality...great after driving and checking in to her warm greeting.... how do I change my nickname? not correct...ken March 28, 2014
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