Rated 4.6 out of 5 by 63
Rated 5.0 out of 5.0 by gsp717 can't wait for the Renovations to be done
Excellent hotel, but unfortunately the renovations have taken over and if it wasn't for the convienet location I would have stayed somewhere else.
December 5, 2014
Rated 4.0 out of 5.0 by James531 Comfortable, clean and good continental breakfast
The hotel was under renovations but the staff was polite and helpful, the rooms were quite, clean and updated. The hot continental breakfast was good.
December 5, 2014
Rated 5.0 out of 5.0 by ajv69 loved the big jacuzzi tub
Upon arriving at the hotel we was somewhat let down by the fact the front desk area was under complete renovation. My husband is not well and had trouble walking, once we started talking to the girl at the front desk she made us feel less anxious with the disarray and upon seeing my husband's condition upgraded our room to a suite which we were very pleased with. The hotel was quiet, the room very clean and comfortable. Wish we could have stayed longer.
November 22, 2014
Rated 4.0 out of 5.0 by Hagar the Horrible why I liked my stay at Holiday Inn Express
The location is very close to my destination and I have always found the service and the quality of rooms to meet or exceed my expectations.. Service is excellent and the rooms are very comfortable
November 16, 2014
Rated 5.0 out of 5.0 by kshort Nice rooms and excellent staff service
The staff was very accommodating and went above and beyond. Their lobby area was under renovation and their working area was not very comfortable for them so I felt bad for them, but their service was excellent.
November 13, 2014
Rated 5.0 out of 5.0 by northernjae Great Room and Super Staff
Although the hotel was being renovated, I enjoyed my stay and was not inconvenienced in any way. The staff were cheerful and friendly. My room was quiet and comfortable. I will be staying here again next time I am in Sherwood Park.
November 8, 2014
Rated 4.0 out of 5.0 by BAB42 Customer Service
Hotel is currently under construction, which I did not know when I booked. Minimal interruption, and I guess it needs to be done sometime. Shout out to front staff member Davindvq (spelling) I true test of a company's customer service is taking responsibility for a mistake and fixing the problem. Thank you
November 3, 2014
Rated 5.0 out of 5.0 by SueG123 Clean and quiet
As seniors, we want to receive value for the money spent and we did at this hotel. The staff is friendly and helpful. We had requested a top floor suite but this was overlooked at booking. The front desk staff were able to correct this oversight which ensured we had a quiet room where we could rest. Also, the thermostat was simple and easy to use so we had no problem adjusting the temperature in our suite, wanting it warmer when sitting and reading and cooler when sleeping.
October 29, 2014