Rated 4.5 out of 5 by 146
Rated 5.0 out of 5.0 by CandyGirl71 Amazing As Always!
I love staying at this hotel. The staff are very welcoming and friendly and the rooms that I have stayed in are clean and comfortable. I always use the whirlpool. It was a little cooler this time, so someone must have turned it down, but it was still ok. Teh breakfast has definitely inproved since the last time, which is good.
I would really reccomend this hotel to anyone.
January 28, 2016
Rated 5.0 out of 5.0 by Shaunvw Service was excellent
The service was excellent immediately. When arriving Davindra at the front desk was more than welcoming and made sure we were taken care of.
Overall this hotel is great.
January 18, 2016
Rated 5.0 out of 5.0 by Lonely On the Move Comfortable, great service and safe.
Absolutely like coming home when you walk through the front doors! greeted warmly and were listed all the services available.
January 15, 2016
Rated 3.0 out of 5.0 by disappointed customer too IHG needs attention. Poor attention to details
The hotel is new and clean. Our stay was pleasant however am disappointed with this chain of hotels with how they don't honour their promotions relating to Aeroplan points. I had another experience with another location and was promised that they would give bonus points for the troubles I received there. None were given. At this location, there were to be 4 times points given per stay. This also was not applied to my account. I doubt that I will ever stay at this chain again.
January 2, 2016
Rated 5.0 out of 5.0 by LB54 Comfortable and Quiet
The beds are comfy with a choice of pillow firmness. The breakfast was pretty good and the hotel was conveniently located for our purpose. The bathroom could have used a thorough cleaning but was acceptable. Lots of places to plug in electronics for charging, no need to crawl around looking for an outlet. The WiFi connected easily and quickly and was very reliable. Overall a good choice!
December 18, 2015
Rated 5.0 out of 5.0 by Nickname2222 Comfortable bed and great service
Clean, comfortable bed, always willing to help staff !
Also I can work late nights undisturded by any noise etc. My requirements are basic and this HIE location meets them.
December 15, 2015
Rated 5.0 out of 5.0 by ellie84 Good location. Friendly staff.
This hotel is well situated to access Highway 16 East, so is great for those travelling in that direction or coming from the east and planning to go into Edmonton. The staff are friendly
December 15, 2015
Rated 5.0 out of 5.0 by Peterpipe Always a wonderful stay
Wonderful stay and a very attentive staff. This hotel allows pets, and as a person allergic to some pets, I have been accommodated with a pet free room each time I have stayed at this hotel.
December 12, 2015