Rated 4.0 out of 5 by 133
Rated 2.0 out of 5.0 by Charmer1414 Room was great, other areas need improvement
My girlfriend and I stayed at the hotel for an early Valentine's Day night out. We had a lovely suite that was spacious and very comfortable. We had a lovely time in our room and the staff we very friendly. The things that we did not enjoy was that first the pool and fitness room were closed and nothing was said at time of booking or during our check in. We noticed a sign after we had got to our room that stated the pool was closed. The next morning we went down to enjoy breakfast and seen that most of the item were out of stock or already put away when there was still an hour left till it closed. The pancake machine was not working and when we asked a staff member, they just yelled into the kitchen, "Hey, is this pancake thing broke?" and a person responded with " Yes, why do people keep asking me?" Maybe remove it from the bar or put an out of order sign on it or hears an idea.....FIX IT, and people would stop asking if it works for not. The hotel has a lot to improve on, but the room itself was lovely.
February 11, 2014
Rated 1.0 out of 5.0 by Brownie41 Poor facilities.
When we checked in they tried to put us on the top floor which has smoking rooms. Needless to say you can smell the smoke when you get off the elevator. They finally found us a room on the first floor. First room had a light out in bathroom (that couldn't be fixed) and we had to put a wash cloth under the tub stopper so the water would drain. However, the staff went out of their way to find us another room on ground floor. Unfortunately, the drain in the shower and sink were both very slow and the entrance light was out.
The desk clerk also did not recognize me as a Priority Member (the second time this happened on this trip). You could easily hear the people in the room above you as they walked across the floor, in both rooms.
We have used this hotel several times in the past; needless to say this was not one of our better experiences. Chances are we won't be using it again.
February 7, 2014
Rated 3.0 out of 5.0 by Chap 69 Overall experience
Overall experience was good, but was a little disappointed that the pool and fitness area were under construction. I feel the hotel was not a clean as when I have stayed there in the past maybe due to the construction. We did stay in a suite which was great for the extra room that we had, but the mattress on the pull out couch was in poor condition and should be replaced. Staff was very helpful and the breakfast was very good. If I am in the area, I will more than likely stay there again.
February 6, 2014
Rated 5.0 out of 5.0 by urdaboss outstanding service!
coldest winter in history and a lot of traffic made me a very angry person to deal with!
after talking to dale at the desk for 10 seconds he assured me i would be warm and comfortable in just a few minutes!
if i could bottle a smile like his i could make a fortune!
great nite and a better breakfast with jake in the morning!
the food was hot and fresh and tasted great!
thanks to all!
January 9, 2014
Rated 5.0 out of 5.0 by vatech40 Highly Recommend
For several reasons this is our hotel of choice when we are in the area. The location is perfect for us as we have family close by. The front desk personnel are very prefessional...Dale is our favorite... always friendly and accommodating, and it is apparent that he is aware of all that is happening. Breakfast staff member is attentive and breakfast bar is well stocked. Rooms could use updating, but are clean and cared for. We will continue to stay here when in the area.
January 3, 2014
Rated 5.0 out of 5.0 by goinghome Great Hotel
First time staying at this location. Hotel and staff were great! Will definetly stay here again.
December 27, 2013
Rated 5.0 out of 5.0 by Frank9981 Comfortable Beds and rooms.
Location is close to Highway and Resturaunts- the rooms are comfortable.
December 7, 2013
Rated 2.0 out of 5.0 by Samjr Good breakfast but that was it
Very disappointed with our room. The furniture was well used. The curtains were water stained. There was no waste can or tissue in the bathroom. Overall it was NOT what I hope to find when booking a room with ihg property. It was also overpriced for the value. Would not stop here again. I am a priority member and usually receive a greeting as such but not at this location.
December 3, 2013
Rated 5.0 out of 5.0 by Marcon Excellent Customer Service
The staff was so very professional and very attentive to our needs. We used a conference room during our stay and everything was well prepared for us! I will definitely recommend your facility.
November 26, 2013
Rated 5.0 out of 5.0 by Amberb Peaceful Stay
I even ended up near the elevator but the room was still quiet and peaceful. I always have trouble sleeping away from home, but the selection of firm or soft pillows made it easy to get comfortable. I would definately stay with them again.
November 25, 2013
Rated 5.0 out of 5.0 by russ1968 Great Stay
We had a wonderful stay at this property! Front Desk was extremely helpful and courteous! Would stay again!
November 20, 2013
Rated 5.0 out of 5.0 by rustyjames Great location and quiet rooms.
Great place to stay, comfortable rooms and caring staff. The location works well for me when I'm in the area.
November 19, 2013
Rated 2.0 out of 5.0 by 62Joey Bath and bed
The bathroom needs work!
1. The tub faucet divert does not work.
2. The toilet seat is not properly installed on the toilet.
3. The aerator on the lav faucet does not allow proper flow--it is the incorrect type that is used.
4. The lav faucet leaks on to the left side of the counter.
5. The right side cover for the safety bar in the bathtub was loose.
1. Once during this stay the room coffee pot was not serviced nor was the new coffee grounds and cups resupplied.
2. Once during this stay towels were not resupplied. We had to go to the front desk for these.
3. The king bed was very uncomfortable--like sleeping on cardboard.
By far, this has been our worse experience at a Holiday Inn.
Although the front desk and breakfast server were excellent.
October 24, 2013
Rated 4.0 out of 5.0 by Sweetsue22 Good stay
Upon arriving the lady at the front desk wasn't there but showed a little while later. I didn't receive my goody bag for being a member.
The pull out sofa bed was terrible. You could feel every bar on the bed. My son took the mattress off and put it on the floor and slept much better the second night. The gentleman workin the front desk was super nice and got us extra towels and blankets when we asked. He also apologized for the sofa bed.
This was the second time for us to stay at this hotel and we will most likely stay there again. One other thing, there needs to be more light in the area where the coffee/microwave is.
October 23, 2013
Rated 4.0 out of 5.0 by Kaldim Very nice with one problem
The location is nice, with lots of very good restaurants very close by. Main gripe is that the free internet makes you log in randomly every few hours. I had to log in four separate times one day. This is not at predictable intervals either; it will kick you off without warning and then require reauthenticating through the guest web page. This is hugely annoying if you like to be online for any extended length of time. Many other hotels have 24-hour logins, or logins that last until you disconnect, so there is no excuse to have this seemingly arbitrary system of having to re-login at random intervals.
October 17, 2013
Rated 5.0 out of 5.0 by Mark11211209 Clean hotel and and great service
I have stayed here several times. The Hotel is always clean and the staff is very nice and helpful. I would recommend this hotel if your in the area.
October 16, 2013
Rated 5.0 out of 5.0 by JJ110 Great place to stay!
We enjoyed our stay very much.Very clean and comfortable. Kids enjoy the pool. The breakfast had a very good variety and food was delicious. Close to shopping and dinning. The staff was courteous
October 13, 2013
Rated 5.0 out of 5.0 by vette13 Great Service
The hotel had very comfortable beds were comfortable and really enjoyed breakfast. Enjoyed the upgrade would definitely stay there again.
October 5, 2013
Rated 4.0 out of 5.0 by joyce94 great servoce
enjoyed our stay--prompt service to repair deadbolt on door first morning there. everyone very pleasant and quiet atmosphere
October 3, 2013
Rated 5.0 out of 5.0 by Bonbon302 Great Place To Stay!!!
We stayed at this Holiday Inn Express along with my Son and his intended Bride. All of her family and all of ours were at the hotel for their wedding that weekend. The service was excellent....we had at least 25 rooms all together and there was no complaints from anybody.
You made the experience for all very comfortable and enjoyable and we thank you from the bottom of our hearts for sharing this joyful weekend with us.
I would recommend your hotel to anybody.. YOU ARE FIRST RATE IN MY BOOK!!!!!!!
mother of the groom
October 2, 2013
Rated 3.0 out of 5.0 by Boilerboat In need of attention
I have stayed at this location several times. Seems the attention to maintenance is going down hill. Carpets in hallways and elevators need cleaning. Sink and Tub drains were very slow. Was not able to sign on to WiFi.
This location is not up to the usual high corporate standard.
October 2, 2013
Rated 4.0 out of 5.0 by TC0729 Location and Value
It is conveniently located near the highway for easy access, and a good value.
October 1, 2013
Rated 3.0 out of 5.0 by MMPP2 Good bed
Couch was dated and uncomfortable. The toilet had severe air in the line sand "screeched" when flushed and the tub drain was broken which kept the water from draining. It took over 30 minutes.
It also appeared that most of the furniture seemed dated.
September 29, 2013
Rated 5.0 out of 5.0 by Boomer6149 STAY HERE
I've stayed here several times and will do so again. Staff is excellent and really interested in customers.
September 27, 2013
Rated 4.0 out of 5.0 by TOJO2 Great breakfast
A large choice of food, although the pan cake maker was out of order. The only other thing the toilet in the room was not clean.
September 26, 2013
Rated 3.0 out of 5.0 by kathy1234567890 Staff was great but beds needed to be replaced bad, wore out!
Property was very clean but beds were in need of replacement. Staff was very accomidating.
September 23, 2013
Rated 5.0 out of 5.0 by TomF2012 A very comfortable stay.
Inn was very clean and made you feel comfortable from time we pulled onto the property. The room was perfect and the dining area was very clean. The service staff was very polite.The food was fresh and very tasty, Great way to start the day and a long trip towards Colorado.
September 9, 2013
Rated 2.0 out of 5.0 by Ema90 Linens
I was very displeased with the strong body odor permeating on the bedding and the towels.
August 31, 2013
Rated 3.0 out of 5.0 by JoeMan51 Hotel Needs and Update
The beds are old and worn out. Breakfast items average to below. The hotel needs updating.
August 22, 2013
Rated 5.0 out of 5.0 by babul was very comfort and all the staff members were very friendly
very cheap compare to other hotels and very convenience .. very good and varities of breakfast and great atmosphere with the friendly staffs. i really loved it
August 21, 2013