Rated 4.2 out of 5 by 336
Rated 4.0 out of 5.0 by customer1975 Comfortable bed and great service
This is my review of the Holiday Inn Express in Shiloh Illinois.
First off, the room was a smoking room or at least someone had smoked in it because I could smell the cigarette odor although it was not terrible and I could only smell it in the bathroom. I had requested a non-smoking room but they were pretty packed that day.
Second, the wifi was horrible. I had almost no reception in my room and when I could connected, the Internet was unusable. I got around this by tethering to my phone instead.
Aside from the two issues above, my stay was pleasant. The TV had an excellent choice of channels (much more than I am used to seeing), both fridge and microwave were in good working order, and the bed was comfortable.
Overall, I was pleased with my stay here.
June 28, 2016
Rated 4.0 out of 5.0 by TrixieP62 Staff makes the stay!
Stayed at this hotel for 4 days while in town for my Grandfather's funeral. It is your average Holiday Inn, a little bit older but clean. It is near the highway so if your room is on that side, which ours was, you'll have some noise but nothing extreme. The location is great for access to the highway and decent choices of restaurants and stores in the area.
The staff makes the stay above average! Everyone was super friendly from the moment I checked in and recognizing my rewards club membership to just walking by the front desk and hello and good night each time. It was a stressful visit due to the circumstances, so the friendly hello was nice. I also have to mention the breakfast and the options provided were above average and the gentleman who worked in that area went out of his way to make sure you had everything you needed.
I would definitely stay again if I'm back in the area.
June 26, 2016
Rated 2.0 out of 5.0 by BGP27 Dissappointed
I have stayed at this location before, but I have been given a gift bag or at least a bottled water in the past, but not this time. In my room the Keurig was broken, I didn't have WiFi reception on the 3rd floor and the room was very dusty, so housekeeping was very sub-par.
June 26, 2016