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Rated 4.8 out of 5 by 191 reviewers.
Rated 5.0 out of 5.0 by Great hotel I would highly recommend this hotel. It was great. December 15, 2014
Rated 5.0 out of 5.0 by Excellent Choice In Show Low AZ There are rooms and places to hang your hat for overnight and they are just a place. But this Holiday Express was different. What I saw and experienced was it was crisp and clean as a whistle. The young ladies at the desk made you feel welcome when checking in. When you find a hotel like this there is generally a reason. The staff that is working there are doing their jobs and are held to standards that are required of them. But the staff themselves have to be happy and enjoy what they do as well. My thinking is the manager has good leadership skills and all things are working well. The only thing I would like for them to do is give the military veteran at least a 12 to 15 percent discount. We have laid our lives on the front line for you, now Holiday Express open your hotel to us with a discount at check-in. December 5, 2014
Rated 5.0 out of 5.0 by Very clean and secure. After a very long day of travel with my daughter, it was a huge relief to arrive in Show Low at this Holiday Inn Express. Very clean, we felt very secure and slept like babies! December 4, 2014
Rated 5.0 out of 5.0 by One of my favorite HIE hotels in the country! Customer service here is above average and can really make a difference for me when choosing where to stay. I had actually gone to the Hampton in Show Low first because co-workers were staying there. I didn't even get past the check in process. I was not impressed with their customer service or their room rates which were a minimum of $30 higher a night. Apparently my coworkers felt the same way as the next day one of them moved to the Holiday Inn. By the following week everyone was staying here! When I arrived at the HIE I was greeted by happy, friendly and helpful hotel staff. I am currently writing this from my room at this exact hotel. This is my fourth stay here in the last two months and the one constant has definately been the employees. Housekeeping is above par compared to other hotels. They definately pay attention to detail and have never missed anything. On my second stay I was surprised to find a handwritten note from Kari welcoming me back and thanking me for staying with them again. I have many repeat stays at many hotels and this was a first! Rooms are the standard type and style you find at most other updated HIE hotels around the country. The only thing I can say negative about this particular hotel is that some of the mattresses seem old, sunk in, and uncomfortable while others seem new and have been very comfortable. I highly recommend this hotel if you are staying in this area! November 25, 2014
Rated 5.0 out of 5.0 by overall Room was clean, everything worked and the staff at this hotel is always great. I've stayed here before and it is my choice of hotel when I travel in that area. November 25, 2014
Rated 5.0 out of 5.0 by Uniquely Amazing I've done a lot of traveling, and I am always happy for good service. I've always been happy with Holiday Inn Express. But the service at THIS Holiday Inn was way above anything I could have imagined. From the moment we were greeted at the front desk, to the cleaning staff checking to insure we were happy with our room, and to see if we needed anything else, everything was first class. Everyone went WAY above and beyond any possible job description. Good on 'Ya Show Low! November 24, 2014
Rated 5.0 out of 5.0 by Holiday Inn XPress in Show Low where the staff shines! After traveling most of the day I arrived at the hotel hoping to simply find the bed and relax for a couple of hours before going to sleep. I didn't have any expectations as I have had good and not so good experiences at other hotels. I usually rate the quality of the experience by whether there is a comfy bed and the room is clean, after all, I'm only staying one night and it's not for business. Well, let me tell you, I was in for quite a pleasant surprise. I arrived about 7PM, the front desk staff immediately stopped what they were doing and greeted me. As soon as they learned my name, they welcomed me and acknowledged that this was my first time staying at the hotel. The check in process was quick and very friendly. I went off to my room thinking how nice the staff is. I opened the door, turned on the room light and sat my belongings down on the bed. I looked at the night stand and noticed a handwritten note next to a few snacks. The note welcomed me and said that these snacks are just a little gift to make me feel comfortable (I hadn't eaten all day). It wasn't the size or quantity of the snacks that had been provided but rather the gesture. The pretzels, snack size Snickers and water felt more like a steak dinner at that time (remember it was a long day). The next morning housekeeping came to check on me, greeted me by name and asked if I needed anything. Wow! I left thinking, now this is the way you run a hotel. November 24, 2014
Rated 5.0 out of 5.0 by Excellent Place to Stay In Show Low! Wonderful staff! This hotel is clean, comfortable, and obviously managed well. I would absolutely recommend this to anyone staying in Show Low. November 21, 2014
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