Rated 3.9 out of 5 by 83
Rated 5.0 out of 5.0 by Norfolk Coastie GREAT PLACE TO STAY
Easy to get to this hotel off the Interstate and into the local area. Close to many restaurants of almost any category, fast food to sit down, peanuts on the floor or fine dining. Highly recommended, Staff was wonderful, rooms comfortable and the beds were super comfortable. We will definitely stay at this hotel next time through the Shreveport, LA area. Have a safe trip.
September 24, 2014
Rated 5.0 out of 5.0 by TByrd Great Stay In A Great Way!
If you are looking for a great place to stay in a great way, then Holiday Inn Express is the place for you. The hotel is very nice! The staff are welcoming and very friendly. The next time your are in town you can have a "Great Stay In A Great Way!"
September 24, 2014
Rated 5.0 out of 5.0 by Tim2323 If you are in Shreveport this is where you want to stay.
Let me start by staying that my wife and I stayed at your hotel on 9/19/14 thru 9/20/14. I have been on a business trip all this week, and this is the fourth HI Express that I have stayed in since Tuesday. I am a Gold Priority Club Member, and I have been with Priority Club for many, many years. During this current business trip, and those that I have had in the recent past, I have had some very bad experiences with Holiday Inn Express which has forced me to begin to look elsewhere for my lodging while traveling; which I do extensively.
I would like to express to you that this is by far the best HI Express that I have stayed in all this week, and possibly ever. The staff and the cleanliness of the hotel are top notch, and made our stay very enjoyable.
However, the main reason that necessitated my writing this letter was to tell you about the outstanding service that we received in the great room this morning from Ms. Pam. Though my wife and I mistakenly arrived for breakfast after the normal breakfast hours were over, Ms. Pam went out of her way to accommodate our needs. She was delightful and pleasant the entire time, and she made sure we had everything we needed including preparing items for us such as turkey sausage and pancakes after those items were picked-up. We even told her not to go through the trouble, but she did it anyway.
Please express our appreciation to Ms. Pam, and reward her in any way that your management policies would allow. She is awesome, and I am sure I am not the first to say that. She deserves recognition.
We would also like to express that the design of your suite created a pleasant atmosphere for our entertaining our guests, and it was by far the best that we have stayed in.
I do have to mention that the only negative issue we had is your internet services. We were unable to have continual service, and we kept going in and out if connectivity. This creates a major problem for me as I absolutely need the internet for business purposes while I am traveling. Please have someone look into this issue.
Have a great day, and know that if I do decide to stay with IHG, and remain a member of Priority Club it will be in no small part due to your hotel and your staff.
September 23, 2014