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Rated 3.4 out of 5 by 14 reviewers.
Rated 4.0 out of 5.0 by Friendly, helpful staff... Friendly, helpful staff... Great stay, very clean. Had a little trouble with the wireless internet access and speed. Staying again this week! May 6, 2013
Rated 3.0 out of 5.0 by Great Staff Breakfast selections have been limited over the last several visits. The Pancake Machine has been broken for the last 2 visits and the staff advised the lady that knows how to fix the machine has been on vacation. This was over a 3 week period. March 10, 2013
Rated 3.0 out of 5.0 by Wet carpet, no soap and disappearing desk staff. I have stayed at this property previously and had pleasant stays. However, upon arrival at 10:00 p.m. the desk staff was nowhere to be found, and this reoccured on the second evening of our stay. The carpets were wet in our room from a cleaning that day which made for a damp unpleasant experience. We also had no soap,and the body wash we received the first day disappeared after room cleaning the second day. When I went down to the desk to ask for soap, I shouted and shouted to try to get someone to come help me, but no one ever showed up. On a brighter note, the day time desk staff and breakfast staff were very friendly and helpful. Although I was disappointed with this stay, I will try one more time on my next visit to Shreveport. March 1, 2013
Rated 5.0 out of 5.0 by Great choice Very courteous and attentive staff, excellent location for us, very quiet and clean, comfortable atmosphere. February 24, 2013
Rated 1.0 out of 5.0 by Much better HIE in other towns This Holiday Inn is consistently disappointing. A blow pop and bottle of water is not much of a "goody bag" for Priority Club Members. Other HIE leave bottles of water in the room. Breakfast does not start until 6:30 so plan accordingly. Also is at least $20 more than the other HIE I stay at. February 18, 2013
Rated 4.0 out of 5.0 by Nice Place to Stay! This is the fourth time I"ve stayed here. The staff is really friendly, and the rooms are nice. Centrally located. January 30, 2013
Rated 4.0 out of 5.0 by nearly a five The room was clean. The service was good. The hot tub was great(my wife's comment). The only complaint we had was the breakfast. We went to waffle house the second day. Other than that I would recommend this hotel to anyone and we will probably stay again. January 9, 2013
Rated 2.0 out of 5.0 by Fire alarms They had a water pipe burst in the middle of the night causing the fire alarm system to activate. Took about an hour to get the fire alarms to shut off. I understand these types of things happen but there seemed to be no effort to compensate or even say 'sorry for the inconvenience'. Overall the place was nice and in a good location for me. December 5, 2012
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