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Rated 3.7 out of 5 by 64 reviewers.
Rated 1.0 out of 5.0 by My first big disappointment at a HIEX Internet connection like 1997. Terrible. Don't ever need to go to Galveston again especially for the most expensive room in the HIEX chain. July 27, 2014
Rated 4.0 out of 5.0 by Close to shopping area Nice room, staff accommodated me and were pleasant Quiet nice room, will stay there again July 27, 2014
Rated 4.0 out of 5.0 by Comfortable rooms, great beds and awesome service With the exception of the fire alarm going off, my stay was great. The staff was professional and the bed was comfortable. The room was very nice and clean. The room was nice and cool and I will absolutely stay here again. July 25, 2014
Rated 4.0 out of 5.0 by Good Hotel All was good with the hotel with the exception of the humidity in the air and the entry doors get stuck. Very difficult to open. The room was clean, hotel was quiet, and convenient. July 21, 2014
Rated 5.0 out of 5.0 by Great Stay We have stayed in this hotel many times when we are in Shreveport. We love it. Great location, clean and helpful, friendly staff. Will be using it again next week. July 18, 2014
Rated 1.0 out of 5.0 by Not clean Very disappointed. There was a stained towel on the rack, toilet was not clean, and trash in one of the drawers. Front desk person didn't care. Used points for this stay and wish I hadn't. As a platinum member, this was one of the worst. Oh, and at breakfast, milk was partially frozen and not drinkable (chunky). July 17, 2014
Rated 4.0 out of 5.0 by Just a good reliable hotel in Shreveport My family and I have stayed at this 'new' hotel for several years. It is always clean and inviting. The air temp was way too cold when we arrived-60 degrees and that was easily fixed. Breakfast was good-maybe because it was a Saturday that some items were not as fresh as during previous stays. The staff was very courteous and caring. Anytime we're in this city we will stay at this HIE! July 2, 2014
Rated 5.0 out of 5.0 by Great location and Friendly Staff I was greeted with by a very friendly and smiling staff and plan to stay here next time I am in Shreveport! The location is perfect, the rooms are like new and I recommend this hotel! July 1, 2014
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