Rated 4.2 out of 5 by 209
Rated 2.0 out of 5.0 by Rodmantx Holiday Inn Exp Shreveport
This is probably one of the worst staffed hotels I've stayed at and being a Spire member, I stay at a lot. I upgraded my room and still was placed in one looking straight out into the canopy of the front drive. The refrigerator did not work and was told that it would be the next day before maintenance could look at it.
I checked out the next morning and went to another hotel for the second night.
I would not recommend this property.
July 20, 2015
Rated 5.0 out of 5.0 by katie/barron all around nice place to stop
this is a very nice inn ,I stay here everytime im passing on my way to see my mother in law its getting to be my home away from home on my stop lol keep up the good work ..see ya in a few weeks lol
July 20, 2015
Rated 5.0 out of 5.0 by nitag Great Room
This was a very nice place, nice room ,all I had to do was show them my Id , my room was ready and I was tired. great place will definitely recommend this place to anyone.
Breakfast was very good. I had been wanting Biscuits and Gravy for two weeks and I got it there the one night I was there.
July 15, 2015
Rated 3.0 out of 5.0 by Car0l Bathroom
This is a very nice hotel. However, I had one complaint. The tub was not properly cleaned. There was hair left in the tub- a goodly amount. I carry cleaning supplies with me, and it was very late at night, so I cleaned it myself. I did report this the next morning as I checked out. We already had reservations for our return trip to this same hotel which we kept. The second time, the bathroom was very clean.
July 13, 2015
Rated 5.0 out of 5.0 by he ha kid Comfortable bed
We always stay at Holiday Inn when we are in shreveport, it is always easy for us to get to where we are going from there. Very confortable and relaxing. we always visit shreveport in the summer
July 12, 2015
Rated 5.0 out of 5.0 by mare62 Comfortable bed
The bed in this hotel was very comfortable and we were given a choice of pillows, which never happens in other hotels. The staff was very courteous and helpful. The hall outside of our room was a little noisy early in the evening but not so when we went to bed.
July 9, 2015
Rated 2.0 out of 5.0 by Helen405 Will not stay here again.
The bathroom smelled. The air conditioner barely cooled the room. There were stains on the carpet. We arrived later in the evening - about 11p, so we didn't want to mess with a poor quality room. We were gone as soon as possible the next day. A really awful room.
June 30, 2015
Rated 4.0 out of 5.0 by Rnlnc Good experience overall
Holiday Inn Express is our overall choice for hotels. We had stayed here two years ago and loved the experience and the staff. This time we arrive and the young man was on the computer, never looked up and didn't acknowledge us. After giving our name with no response,I finally ask if he needed the conformation number. Without replying, he remained on the computer. Finally he handed us a sheet of paper with the bill and our room keys. No conversation needed here! Not the usual warm and friendly greeting we are used to for sure. The rest of the stay was great but the property was starting to look a tad woren. Still, overall a great place. Oh, as we were leaving for dinner, the young man was outside on his phone with people waiting at the desk. Perhaps a bit more training?
June 29, 2015