Rated 4.2 out of 5 by 298
Rated 5.0 out of 5.0 by Nana of five Friendly staff
Staff friendly, breakfast area adequate, coffee not to great, wish they had finger foods at end of day like some HIE do.
April 26, 2016
Rated 5.0 out of 5.0 by (HD-RG) Excellent service and friendly staff
Very good stay and the staff was very friendly. Would definitely recommend to a friend.
April 13, 2016
Rated 4.0 out of 5.0 by daiodaddy Missing promised welcome points
All in all our stay here was fine with the exception of two things, our 500 welcome points were not posted and the window in our room would not close completely.
The lady at the front desk was very cordial and greeted me as a Platinum guest. She asked if i'd like the welcome gift or the 500 points and I said points please. To date those points have not been credited. Typically they get posted almost immediately so maybe I'm just jumping the gun.
The second problem was that our window did not close all the way and would not lock. Since we were on the top floor I wasn't worried from a security perspective but the small gap did allow for some of the noise from the highway to filter into the room. Luckily it wasn't enough to cause a big problem. We did mention it to the front desk as we checked out.
Even with these couple of small things I'd still recommend this hotel and stay here again if we're in the area.
April 11, 2016
Rated 5.0 out of 5.0 by safaria Comfortable bed
very very comfortable bedding... bathroo could be larger for suite but still ok
April 7, 2016
Rated 5.0 out of 5.0 by 1238974-023598q734 Harley Rally
Attended the Louisiana Harley rally at the fairgrounds with our group. Staff accommodated our parking needs. Although very close to the Shreveport Regional Airport, the noise level was not noticeable.
April 6, 2016
Rated 4.0 out of 5.0 by Johnny traveler63 Comfortable Room
Clean Rooms, very nice staff. Would definitely stay there again.
April 5, 2016
Rated 4.0 out of 5.0 by htown eagle comfortable bed
Great place to stay getting close to needing updates.
April 4, 2016
Rated 4.0 out of 5.0 by Bayou Red Consistent.
Whenever possible I have been staying at the Holiday Inn Express properties. I appreciate the friendliness of the staff and the fact that I can always count on the consistency of their properties and service. This was my first stay at the Shreveport West property. It met my expectations. I highly recommend it to everyone.
March 29, 2016