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Rated 4.5 out of 5 by 186 reviewers.
Rated 4.0 out of 5.0 by An enjoyable stay. BUT.... Why no bacon? This was a treat to myself as I was coming back home to visit my school friends. Staff very friendly, our room was clean and bright, had the use of an iron & ironing board and a hairdryer, so no need to pack one ladies. We weren't aware when we arrived that breakfast was free, however this was a little disappointing when we went to the cooked breakfast, as it was sausage, scrambled egg and beans. When we asked if there was any bacon, we were bluntly told they don't serve it! I wonder why, as I have been to Holiday Inn Manchester and it is served there? August 25, 2014
Rated 4.0 out of 5.0 by Comfy bed. Clean and pleasant room, standard I expect from HI. Staff helpful but rather stretched. Felt food choices were limited, ate in on 1st evening - fish and chips - fish dry as a bone! Went out next night. Why no bacon for breakfast? Room rather hot and air con did not seem to be working. August 24, 2014
Rated 3.0 out of 5.0 by Not the usual quality expected On arrival we were greeted in a brusque manner. Not what we expect from hie staff. Just handed a sealed envelope which when opened was a letter of thanks for staying at that hotel. No offer of a drink or extra points. A verbal greeting would have been much nicer. Breakfast seemed to be disorganised and in short supply .On the whole it turned out to be an enjoyable stay. August 22, 2014
Rated 5.0 out of 5.0 by Fantastic staff and a great nights sleep Great location, easy acess to town. Fantastic staff no problem to small or big. August 21, 2014
Rated 5.0 out of 5.0 by Great stay Spent 2 nights here , great hotel,great staff ,comfortable quiet room no problem sleeping not like staying in Shrewsbury town centre hotels on a weekend! Staff very helpful, pleasant and seem genuinely interested in interacting with guests,will definitely stay here again. Left the car and walked into town centre which took 20-30 mins , hotel recommends reliable taxi company which charges £4.80 for a cab into town which we used a couple of times. August 20, 2014
Rated 5.0 out of 5.0 by quick visit comfortable, friendly hotel. I'd recommend it if you are in the area. August 20, 2014
Rated 5.0 out of 5.0 by Good clean room, dog friendly Overall a good hotel to stay at, with friendly staff. Breakfast is too canteen like and quality of food is poor. Breakfast hot food selection is limited August 20, 2014
Rated 5.0 out of 5.0 by great overnighter Stayed over after visiting the flower show. Hotel staff were very helpful and room was clean and comfortable with a lovely ensuite bathroom complete with soap and shampoo. Hotel is on outskirts of town so there was no traffic noise during the night. The breakfast was excellent - good range of choices - just my husband would have liked bacon! August 12, 2014
Rated 5.0 out of 5.0 by Excellent service with happy smiling faces The staff are to be complimented on their caring attitude and willingness to provide an excellent service. The room was bright and clean and the bathroom had all the amenities desired August 9, 2014
Rated 5.0 out of 5.0 by Great hotel As always a brilliant stay, staff as ever very polite, nice room with a good breakfast. August 8, 2014
Rated 4.0 out of 5.0 by Comfy bed A Lovely hotel with friendly staff in a great quiet location, perfect for visiting surrounding area August 7, 2014
Rated 5.0 out of 5.0 by Wonderful for a short stay We use this hotel regularly as it provides everything that we need - a good bed, plenty of space in the room, we can have our dog stay with us, the breakfast is fresh, with good choices and a really good start to the day. The hotel is perhaps in need of a freshen up in some areas and you need a car to get to the town but it's position on a business park makes it a very quiet stay at the weekend. August 7, 2014
Rated 5.0 out of 5.0 by Great staff and good rooms My wife and I spent two days at this hotel, the staff were very pleasant and helpful, the cleaners were very efficient and kept the room immaculate. I would recommend this hotel not only for business but also for pleasure as Shrewsbury town centre is only 3 miles away, with this hotel being on a business park it was very quiet. July 31, 2014
Rated 5.0 out of 5.0 by Good breakfast to start the day Friendly efficient welcome on arrival, very efficient air-con in the bedroom which was very welcome after a long journey in a heatwave. Lovely large comfortable room, excellent shower, and good internet access. Enjoyed the breaskfast, the scrambled egg was really good. July 28, 2014
Rated 5.0 out of 5.0 by Friendly Staff - Good Value for Money We booked this Holiday Inn Express for a family get together. We got a great price for 2 nights, the staff were very friendly, room was good, and breakfast was very good - especially since it was included in the price :-) July 24, 2014
Rated 5.0 out of 5.0 by Great place, helpful and friendly staff Generally find Holiday Inn Express good but thought this one just had the edge on many. It was only one night and we were just passing through but even in that short time, they made a good impression in all areas. Good sized room too. Would definitely recommend staying here. We'll stay again if we are in the area again. July 24, 2014
Rated 5.0 out of 5.0 by Everything we wanted We (myself, my wife, my daughter, my son and their respective partners and my 6 month old grand-daughter) needed overnight accommodation after attending a family gathering in Shrewsbury. Having stayed here last year after a family wedding, we had no hesitation in booking. The rooms were clean, the beds firm, the showers hot and powerful and the breakfast good if a little uninspiring. Only disappointment was the smell of stale cigarette smoke that lingered outside the entrance, but that's only a small criticism. July 24, 2014
Rated 5.0 out of 5.0 by Good value The group offer's value for money, service, and very friendly attentive staff. A very comfortable stay. July 24, 2014
Rated 5.0 out of 5.0 by cool room during warm evening Great staff and a warm friendly atmosphere. good nights sleep in a clean and spacious room. Great hot shower with free toiletries if required. I wouldnt hesitate to rebook and stay here. July 21, 2014
Rated 5.0 out of 5.0 by Outstanding Service This is the 4th time we have used this hotel and it continues to provide outstanding service. Large comfortable rooms, large selection for breakfast and a good options for evening meals July 19, 2014
Rated 5.0 out of 5.0 by Big room, nifty shower and helpful staff. First time here and very pleased. Key waiting for me on arrival. Big room with working air conditioning that had a slight problem. Sorted out immediuately. Big shower with a seat, wonderful. Very helpful staff. Would recommend this hotel. July 19, 2014
Rated 5.0 out of 5.0 by hotelexperience Overall a good experience no issues for the one night stayed July 18, 2014
Rated 4.0 out of 5.0 by myth of the free breakfast, and who wants to eat it Breakfast is not actually free, it's just bundled in with the room rate. Quality of some breakfast items is poor, especially sausages and bread - disappointing, especially in an out of town hotel where there are no other options. Does anyone else complain about the ridiculous belt fed toasters? Raw toast, or on fire & standing in the car park - not a great option really. Slot toaster with the ability to get it out when it's done please. On the whole though a decent room, clean, plenty of towels & not bad value, just don't expect a great breakfast. July 15, 2014
Rated 5.0 out of 5.0 by great staff,comfortable bed fantastic staff, lovely comfy beds ( particularly the pillows). Staff definitely a great asset to Holiday Inn Shrewbury. July 12, 2014
Rated 5.0 out of 5.0 by quiet location not city center so fairly quiet. ..good breakfast and friendly staff clean nice bed great shower :) July 12, 2014
Rated 5.0 out of 5.0 by A pleasant and relaxing stay Reception at the hotel was professional, friendly and welcoming. Everything about the building was well maintained and immaculately clean. While there were not many staff on duty those that were were helpful and able and willing to answer our questions and provide us with useful information. July 9, 2014
Rated 5.0 out of 5.0 by Thoroughly enjoyable stay Excellent stay here. Staff could not do enough for us and were very friendly. Nothing seemed to be too much bother for any of them. Not very close to town centre but taxis are cheap so not problematic. Can thoroughly recommend staying here. July 9, 2014
Rated 5.0 out of 5.0 by Excellent - friendly staff with nothing too much trouble - Recommended We stayed just one night mid-week and would recommend this HIExpress. The staff were so friendly (thanks Aaron), and helpful with nothing too much trouble. Room was large, clean with a powerful shower and shower gel etc all provided in the bathroom. You can get extra pillows, dining recommendations, even takeaway menus all with a smile. We were grateful to dine in from a limited menu, but it means you don't have to drive out, and can enjoy a pint from the bar ! Breakfast is super, with all you could want including hot items (sausages, beans and scrambled eggs), pastries and juices. Again, a very friendly young lady retrieved our ice packs from the freezer and was so helpful. You know what you are getting and the price online booked in advance was super value, but it's the staff that make the difference and make me recommend it. Thanks guys, if we are in the area we will be back. :-) July 8, 2014
Rated 4.0 out of 5.0 by good for less-able guests The room has a walk-in shower and a very comfortable bed. Another easy chair would have been helpful. There is a lift to the room, and allocated disabled parking spaces outside. Breakfast is included, and would be more than adequate for people who do not have food intolerances. The hotel is easily accessible from major routes and is a good base for visiting Shrewsbury and the area. July 1, 2014
Rated 5.0 out of 5.0 by Great Overnight Stay En-route Secure parking, quiet area, comfortable bed, good breakfast - but don't expect silver service. Friendly staff. Handy for main routes. June 30, 2014
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