Rated 4.4 out of 5 by 93
Rated 4.0 out of 5.0 by Abuhandy Richard Handforth
We stayed in this hotel for three days. The location is inside a business park, therefore there is nothing nearby by.The town centre is a couple of miles away. You will definitely need a car but there is free parking.
The staff were friendly and helpful. The room is big and clean. Another plus point is free WiFi. I would be happy to recommend this hotel.
April 27, 2013
Rated 5.0 out of 5.0 by Marie03 Kindness of reception staff
Receptionist was helpful and sympathetic when we had to curtail our visit due to my elderly friend becoming ill. We hope to return in the future.
April 19, 2013
Rated 5.0 out of 5.0 by snowy22 Very pleased with our stay
The room was very impressive. It was very clean and it was the extras that made our stay special. Not only was there shower gel and hand wash, but, hand lotion, hair conditioner, tissues and a small message in the bathroom to say if you had forgotten anything , to ask at reception and it would be provided, free of charge.The breakfast was more than adequate with plenty of choice. Thank you to all the staff.
April 16, 2013
Rated 5.0 out of 5.0 by Crumhorn Another visit
I here approx. once a week, can't fault it yet....
April 16, 2013
Rated 5.0 out of 5.0 by Wanderer79 A Comfortable Stay
This greatly improved hotel is one I have stayed in several times over the past few months. The rooms are spacious and comfortable, as are the bathrooms and the service from staff has improved greatly. Great value and well located. Breakfast is dissapointing but a very competitive hotel in its price range.
April 16, 2013
Rated 5.0 out of 5.0 by coll2 comfortable bed and good service
my wife and I have stayed at the hotel during the last 4 years under different managements,this visit is the first under the management of Holiday Inn and we have found it to be the best experiance of all. The greeting was excellent and the room had a very comfotable king size bed,with breakfast included it may our stay very enjoyable
April 15, 2013
Rated 4.0 out of 5.0 by ViviLee1 A pleasant experience within hotel travel
Reception staff attentive, room very warm and felt cosy upon arrival. Excellent heating facilities according to guests needs. Bedroom decor pleasing to the eye and tea/coffee making facilities including drinking mugs as an alternative to cups, this we appreciated.
April 15, 2013
Rated 5.0 out of 5.0 by tiredpharmacist Best one so far
This was the best Holiday Inn Express I've stayed in so far, massive bedroom, good bathroom with shower door instead of curtain, very helpful young lady on reception and a good bar and dining area, they even did hot bar snacks. Would definitely stay there again.
April 11, 2013
Rated 4.0 out of 5.0 by ladye value for money
Had two nights in this hotel thought for cost was great value. Rooms a good size and very clean. Breakfast just what you would expect for buffet breakfast but adequate..
April 8, 2013
Rated 5.0 out of 5.0 by Crumhorn It is what it is
It is a standard brand that lives up to its brand because of its staff. Clean and fresh. Rooms more than adequate. Showers with ample room. Nor does the shower just trickle like I've encountered with other hotels.
No it is not the Hilton on Park Lane, but then it isn't competing with the like. It is competing with an upmarket Premier Inn, or similar, and it passes.
April 2, 2013
Rated 5.0 out of 5.0 by jitsc excellent service.
Excellent service given by the manager, Mr. Sharma and the staff..
would highly recommend stay at this hotel... what counts more nowadays is customer service, and that's what i got from this Hotel..Would stay again.
April 2, 2013
Rated 4.0 out of 5.0 by snookerg Works for me
I work locally 2 days most weeks and this hotel fits my needs, the staff are great and the beds are good, the shower is great, one of the best I have ever used, the evening meals let it down, fast food and not the home cooked type I like but there are lots of pubs around. This hotel is situated on an industrial estate but do not be put off by this, and again for me, this works well as I work just out side the town and I do not get caught up in the morning rush. The town is 5 mins cab ride if you want to go into the town centre.
Over all, nice hotel with great staff.
March 28, 2013
Rated 4.0 out of 5.0 by morto Large, clean room
Clean, large room. breakfast good. location not so good, 45 minute walk into Shrewsbury (ok if it's dry!)
Pleasant stay but don't think would stay here again.
March 26, 2013
Rated 5.0 out of 5.0 by PIGDEALCOUK Shrewsbury HIExpress Good or Bad?
Having booked well in advance online we got a great deal. We have previously stayed in other HIExpress's, but never stayed at in Shrewsbury. The welcome was quick and easy - As all was in order and correct. The room was immaculate and the staff professional and friendly. I would have liked a greater selection at breakfast, but my partner was very happy with what was on offer.
March 22, 2013
Rated 5.0 out of 5.0 by Becky86 Excellent as always
I stay here with business alot, the staff are welcoming and the service is excellent, its comfortable and a great location. The park & ride into Shrewsbury town is 2 mins down the road and you're 2 mins away from the M54. I would definetly recommend to others.
March 22, 2013
Rated 5.0 out of 5.0 by nessqwick1 great stay
the room was spacious and we were able to up the room thermostat the heating was efficient and instantly we could feel the hot air coming out of the overhead heating system
the bed was comfortable and we had a choice of soft or firmer pillows there was tea and coffee making fascilities in the room
the bathroom was spacious and the toileteries available were lovley
a nice touch was that there was also hand moisturiser available .
the towels were soft and fluffy. the shower cubicle was wonderfull very spacious with a stone ledge inside so if needed you could shower sitting down. the shower had a non slip floor like a wet room floor so no woriries about flooding and the shower had a door not a curtain so definatley not in danger of flooding
the shower jet was of good strong pressure the shower would accomodate 2 poeple easily with lots of space we only used it for one person at a time though.
breakfast was self service and plenty of variety the breakfast was included in the room price.
evening meal we ordered at the bar. there was not a huge choice of meals but what we had was absolutley wonderful it was a vegetarian dish and i can hand on heart say it was the tastiest dish i have ever tasted in vegetarian options ever and i will only give praise when its been earnt
the staff were efficient and helpful
there was plenty of parking when we stayed at begining of march 2013 this is our first experience with this hotel chain and we would definatley use this company again
March 9, 2013
Rated 2.0 out of 5.0 by Elky Cold rooms
My room was very cold on entering. I put the air con on and set it as high as I would go but I might as well have left the hair dryer on. The window lock was broken so there was a draft. I then asked to be moved to another room which was equally cold. One of the staff then brought up an electric fan heater from the kitchen. I use HI allot as the rooms are pretty much the same and comfortable. This hotel did not feel like it has always been a HI express. Couldn't get onto the Wifi either.
February 17, 2013
Rated 4.0 out of 5.0 by Jon1 A Good Experience
Holiday Inn Express Shrewbury certainly delivered all that one would expect from a 'hotel' of this standard. The staff were all very helpful and friendly and this gave the place a very 'comfortable' feeling.
I would most certainly stay again when I was in that area.
February 9, 2013
Rated 4.0 out of 5.0 by asp1 Comfortable and quiet place to stay but a few probelms
I was really impressed with the room and the bed was very comfortable.
Was staying on business and was very disappointed to find out that the wi-fi wasn't working. I had only booked about 5 hours before arriving and saw a sign that looked like it had been there for a while which said wi-fi wasn't working. I think I should have been told at the time of booking because it may well have affected my decision to stay at the Holiday Inn Shrewsbury.
I have to say that I thought the restaurant food was dire and expensive for what it was - avoid the fish and chips!
There was a male member of staff who was really really helpful. I needed a copy of a map and he very kindly printed one off for me.
January 24, 2013
Rated 3.0 out of 5.0 by Wanderer79 Comfortable room
Some very good and bad points. The hotel is well located being on a business park on the southerly edge of this beautiful town. This gives easy access to main roads without being too far from the town centre and has plenty of parking. The hotel itself was clean in the communal areas as was the well furnished room. The shower was powerful and spacious and overall I felt very comfortable during my stay. Now the bad, the reception staff were definitely the most miserable and unwelcoming I have ever met in a Hoiliday Inn or in fact any other hotel and the baconless breakfast was distinctly average when compared to other similar hotels.
January 3, 2013
Rated 4.0 out of 5.0 by LillaNP Lights on
I like a dark room and hall lights on all night not conducive to a good night's sleep.Room 145 seems to be a wifi dead zone. As soon as outside hotel my laptop picked up surrounding hotspots.(but not hotel's!)
Beds are very comfortable and towels are huge and fluffy.
December 18, 2012
Rated 4.0 out of 5.0 by snookerg Short stay hotel
This hotel works hard to please the customer, rooms are good and clean, the fitting are average but the rooms and have what you need for an over night stay and be comfortable. The evening meals are not that good and I have gone to the pub just round the corner to eat. Staff are nice and make you feel welcome. I would recommend this hotel.
December 7, 2012
Rated 4.0 out of 5.0 by angeabso Excellent value for money.
This hotel is ideal for a couple of nights stay. Located in a quiet location on the outskirts of Shrewsbury on a business park. Plenty of safe, free parking. You will need a car/taxi to get into town.
Rooms very clean and effective heating controls. No bath but an excellent powerful shower with lovely big fluffy towels.
Breakfast self service, a bit basic but for what you pay is good value for money.
Recently re-branded the only difference we found was no bacon for breakfast.
All in all it suits us fine for our needs. We will use this hotel for our next stay in Shrewsbury.
November 30, 2012
Rated 3.0 out of 5.0 Stay at Holiday Inn Shrewsbury
Nice hotel with good sized comfortable rooms.
Receptionists seem very poorly trained and don't have many customer facing skills, with the exception of the Handy Man who is the only one that says hello and makes an effort to welcome (I have been stopping in this hotel for a number of months now)
November 22, 2012
Rated 5.0 out of 5.0 by Dermot89 Great for a short break
Great hotel for a short stay in Shrewsbury. Rooms were very comfortable and the staff were very friendly and welcoming. A very enjoyable stay.
November 18, 2012