Rated 4.5 out of 5 by 171
Rated 5.0 out of 5.0 by shug good service
Good friendly central location
Staff very helpful and facilities like Broadband good.
Would certainly stay again and will suggest to others
September 25, 2013
Rated 4.0 out of 5.0 by neddyr stop over
hotel was clean and tidy and bedroom too.Bed comfortable and nice having an armchair in the room.Receptionist on check in wasn't very welcoming just went through information like a robot.Did not encounter any other members of staff.
September 24, 2013
Rated 5.0 out of 5.0 by william22 Weekend stay for wedding
On arrival the staff ware very helpful in every way as I had an Oxygen Machine and some Oxygen cylinders which they delivered to my room
September 23, 2013
Rated 5.0 out of 5.0 by davenphilip Clean room. comfortable bed
Immaculately clean. well presented throughout the room. Staff very polite and helpful.
September 21, 2013
Rated 1.0 out of 5.0 by nikthelaser let down
this is the second attempt at a review for this hotel, clearly IHG did nto like my last one... thats not surprising as it was less than compleimentary! I bet this one does not get approved to be posted either.
The check in process was awful, took 20 mins, staff did not seem to be attentive. Too busy chit chatting.
I was asked to write down my details on arrival / check in despite me putting them in my booking electronically, and when i questioned the need to do it all again, the staff member said" oh yes ur right i can see them, sorry"
Was told wrong info about dining room closing, so had to rush to eat, then was told its open for another 2 hours.
No kettle in room, so nu cup of tea to relax with.,
Bar staff seemed to struggle to just our me a glass of coke, is it that hard?
Awful venue in a industrial estate, will NEVER stay here again, its souless.
Breakfast bland, scrambled egg awful, sausages unedible, and the beans are the cheapest possible i think and full of sugar. No bacon.... this is not Germany so forget the continental breakfast please and do a teaditional English as thats what people want!
Check out process was slow, is it that difficult, why do I need to wait so long to pay to leave!.
Overall total dissapointment and your staff let it all down, your overpriced for a second rate localtion and service. You just lost a business customer unless things improve.
September 18, 2013
Rated 5.0 out of 5.0 by TriciaJ Friendly and Comfortable
The Staff are very friendly and welcoming. The rooms are clean modern and very comfortable. Breakfast although down as being continental you also had a choice of sausage and scrambled eggs. I would definitely stay here again and would recommend it to anyone who needs a hotel in this area.
September 14, 2013
Rated 5.0 out of 5.0 by Belgrove Excellent all round.
We stayed one night on 29th August. The whole stay was excellent. The room was large and the bed very comfortable. The area was very quiet and secluded. We had dinner in the hotel that night and while the menu was limited the food was excellent.
The staff were very friendly and helpful and thanks to Richard's advice and directions we had a very interesting visit to the center of Shrewsbury. All in all great value. Certainly would recommend the hotel.
September 13, 2013
Rated 4.0 out of 5.0 by DCandAC3 One Saturday night stay, 2 rooms , 4 adults, for 60th birthday event nearby
A good holiday inn Express. Everything was as it should be.
Room was a decent size, beds comfortable, with no noise from other guests, and some, but not too much trafic noise.
Staff were pleasant and helpfull.
Only complaint is the price.
The hotel is in the middle of a business park and miles from resturants and other amenities.
It is priced as if it were a 'City-centre hotel', and for a Saturday night, it was overpriced for its location when compared to the many other Holiday-Inn Express hotels I have stayed at.
September 11, 2013
Rated 4.0 out of 5.0 by Frankkam perfect for business but must have your own transport
everything is great, staff is friendly and helpful. only minor thing one morning the fire alarm went off accidentally and it took the whole morning to get it fixed. Should be quicker on to it and shut down the piercing noise.
September 6, 2013
Rated 5.0 out of 5.0 by Willster very good stay
Had a great stay. The staff were very helpful and attentive.
The room was bigger than expected and very clean.
Thanks I will be staying again soon..
September 5, 2013
Rated 5.0 out of 5.0 by Anthem0780 Overnight Stay
This is the first time I have stayed at this particular hotel, though I have stayed at others. I found the hotel to be very comfortable indeed. The room was a good size, spotlessly clean, the bed very comfortable, and the bathroom facilities excellent, in particular the large shower cubicle.
The only slight disappointment being the bland hot food at breakfast.
September 4, 2013
Rated 5.0 out of 5.0 by littlemo15 Recommendation fully achieved
The hotel was recommended by a friend and he was concerned that it is located in a business park. That was very good for us as it is in a very quiet environment. There is a very frequent bus service into town and as we have concessionary bus passes no expense is involved. Originally we booked for three nights but we were so pleased with our room and the breakfast that we requested further nights stay. We were advised that the hotel was fully booked but they would keep a careful note and advise if cancellations allowed us to stay longer. Without any prompting they allowed us to stay a further four nights and what we particularly liked was the attentive general manager who knew our names when greeting us. The bed was very comfortable and the bathroom had top quality facilities. The room was cleaned each day very well and towels replaced without request. We have already recommended the hotel to friends and look forward to our next stay there or other hotels in the group.
September 3, 2013
Rated 5.0 out of 5.0 by AntyVal Excellent place to stay
We stayed here as was quite near Telford International Centre, we were attending a convention there. The staff were very friendly and helpful and it was really quiet and peaceful. Our room was lovely and spacious, bathroom was nice, plenty of complimentary tea/coffee and breakfast was good, with plenty of choice. Bonus was you could get an evening meal if you needed it too so saved us having to look for places to eat in evening. Really enjoyed our stay and would reccommend.
September 2, 2013
Rated 4.0 out of 5.0 by GerryandWendy Large, comfortable room with great shower
Good hotel with large, comfortable rooms with very good shower and a good range of channels on TV. The only downside was the noise of the traffic from the main road running adjacent to the hotel. The hotel is located on an industrial estate a long way from the town centre and there are no local shops or restaurants.
September 1, 2013
Rated 5.0 out of 5.0 by CD16 Excellent hotel!
Rooms spotless, well equipped and comfortable. Staff very friendly and helpful. One small criticism, there was no hot food suitable for vegetarians at breakfast , but plenty of variety in general.
We enjoyed our stay and would recommend this hotel to other travelers.
August 26, 2013
Rated 4.0 out of 5.0 by Marble Enjoyable stay
Welcoming and helpful staff. Room was clean and comfortable. Stayed here for a short break, excellent location and easy to find. The only drawback was the people smoking by the front door as the smoke drifted into the rooms in the vicinity.
August 25, 2013
Rated 5.0 out of 5.0 by Britannia Good accommodation
Professional and efficient,yet friendly manner,immediately established, Room clean and comfortable and chambermaids always greeted you on the corridors.Breakfast was good. and plentiful Only downfall chairs rather dirty in dining room,I would recommend vinyl or leather for easy cleaning!
A pleasant stay -I would stay here again.
August 24, 2013
Rated 3.0 out of 5.0 by Denny101 A hotel that does not even make the beds for you!
This is a basic hotel. The location on the edge of Shrewsbury with plenty of parking is very good. I have been using this hotel in its various guises for a number of years now and the quality of the experience has fallen significantly in the last year. We normally stay a number of nights while visiting relatives in the area. Lately the housekeeping has been poor. Indeed on our last visit, despite paying £90 for the room the bed was not even made! The breakfast selection was very poor; The orange juice had been diluted to the point that it was undrinkable. Hotel may be adequate for one night but for more than one night it is poor value.
August 23, 2013
Rated 4.0 out of 5.0 by Smoothie Our visit to Shrewsbury Holiday Inn Express
Extremely helpful and obliging staff, couldn,t have done any better,really great.
We caught the day of a wedding,which caused us to have a later night in getting to sleep,which wasn't the hotels fault.
Would definitely visit again and recommend to family and friends.
August 21, 2013
Rated 4.0 out of 5.0 by crumbs Comfortalbe beds very clean
This is the fourth or fifth time that hubby and I have stayed at this hotel, each time for three nights. We find that is very convenient to visit our family, go shopping or sightseeing.
Our rooms have aways been kept very clean especially the bathroom - we partically like the modern showers which are so easy to operate. Also the liquid handwash and moisturiser for the basin. Lovely clean towels and floor mat and wow the large size of the bath towels. The luxery of having an iron and ironing board helps with the cost of our holidays. Breakfast we both find very adequate and cooked well, for me being a vegetarian plenty for me to choose from also the variety of juices and cold water. Both os us loved the cappichino coffe from the machine. Knowing Shrewsbury reasonable well we always choose Holiday Inn Express above other places to stay. Our Thanks to Holiday Inn Espress. Even have a lift!
August 18, 2013
Rated 4.0 out of 5.0 Great place to stay, pity about the staff!
Over all I found the hotel excellent; what spoilt it was the interuption of loud speaking and laughing members of your staff who ventured outside the front door for a cigaret every half an hour thoughout the night. (Note to self: next time ask for a room as far away from the front door as possible) Cold showers, but I expected that with everyone taking a shower at the same time of the morning.
August 9, 2013
Rated 4.0 out of 5.0 by Geoff51 comfortable,clean rooms
very conveniently sited for a overnight stay, just off the old by-pass. Walking distance to the Shrewsbury Town FC football ground (1.5 miles) Though not that convenient for visiting the town centre, however the Mini-Cab company used by the hotel was excellent and reasonably priced.
The staff were friendly and efficient and the room was very comfortable with air-conditioning and tea making facilities.
Only grumble was the sliced bread, coffee and scrambled 'eggs' #tasteless# at breakfast.
Despite the breakfast overall good value for money and I would not hesitate staying again - perhaps a bit longer.
August 9, 2013
Rated 4.0 out of 5.0 by norman111 quiet location
stayed 4 nights room large with armchair and comfortable large bed Breakfast plentiful and good quality always refilled promptly
staff efficient if not sociable
August 5, 2013
Rated 5.0 out of 5.0 by dakisback Excelent
I have visited many Holiday Inn Express hotels, this is by far the best ever, it is highly recommended! Why say more
August 4, 2013
Rated 5.0 out of 5.0 by Bouche Stay at Shrewsbusy
We stayed at this Holiday Inn express en route to England from Wales. The people working at the Hotel really did everything they could to make us welcome and the attention of the staff was excellent. We had a very good dinner and a very good breakfast. I would definitely recommend this particular Holiday Inn express.
July 28, 2013
Rated 5.0 out of 5.0 by Suzi12 A nice experience
This is the first time that we have stayed in a Holiday Inn Express.
Upon arrival we received a very friendly welcome. Our room was clean, comfortable and warm.. The bed comfortable - a must for a good night's rest - which we had. The tea and coffee making facilities provided were good. The bathroom facilities were adequate and clean.
There was ample free parking at the hotel.
The price for an overnight stay including breakfast was value for money.
Would recommend Holiday Inn Express to family and friends.
July 22, 2013
Rated 5.0 out of 5.0 by SomersetGuy Outstanding
An excellent stay... relaxing, well managed Hotel, and excellent friendly professional staff... highly recommended...
July 21, 2013
Rated 5.0 out of 5.0 by JazE Great comfort and good value
We were very pleased with our stay. Our room was very comfortable, quiet and clean. The aircon was a real bonus in this hot weather. The staff were attentive, polite and very hard working. It was nice to have an on-site bar and restaurant, although the restaurant menu was rather limited. Breakfast was plentiful although, again, the choice was limited. Can't complain for the price though. It would have been nice to have more sofa type seating in the lounge area, but appreciate space is at a premium. Overall, we enjoyed our stay and would certainly stay here again. Would recommend to anyone looking for quality and value.
July 20, 2013
Rated 4.0 out of 5.0 by Nyctmisc Off Grid Location, but worth the time
Great staff, really good food, clean comfortable room. Enjoyed our stay here very much.
July 18, 2013
Rated 5.0 out of 5.0 by Alan1943 Ideal base to visit Shrewsbury & environs
We chose this hotel as a base to visit Shrewsbury and environs and found it to be very well located. A half hourly bus service just around the corner took 25 minutes to the centre of Shrewsbury for £2 or 10 minutes in the car. Our room was particularly spacious and contained everything one could possibly want including an iron! We particularly liked the very efficient shower in a spacious cubicle with a seat and range of wall mounted toiletries. We loved the bendy bedside wall lights, very efficient air conditioning and the general modern and good quality fittings. On the downside our room was on the first floor above the main entrance and situated below was a bench where people used to congregate as a sort of meeting place. With our window open we could quite clearly hear the conversations below and occasionally tobacco smoke would drift up resulting in us having to close the window and turn on the air conditioning. These niggles apart we found the hotel ideal for our needs. The staff were very pleasant and helpful, the room extremely clean and comfortable and the breakfast adequate. I for one loved the sausages!
July 17, 2013