Rated 4.4 out of 5 by 23
Rated 5.0 out of 5.0 by smithmum Exceeded expectations
My husband and I went into Sidney for business, and we were just trying to find a nice hotel for a reasonable price. We were pleasantly surprised how nice the hotel was. The hotel was very clean, the staff was very courteous, and the bed was so comfortable. We both slept more in our two nights that we have in a long time. We loved that the breakfast was available for a long time and had great choices. Thank you for a great stay!
September 25, 2014
Rated 1.0 out of 5.0 by KW1234 Fan Blasting All Night, Poor Staff Service.
The fan on the air conditioner in room wouldn't turn off. Just kept on running full blast all night. When checking in, there was no one at the front desk for at least 10 minutes, another guest had to go back into the office to try to find someone. The room they booked me in had clothing and luggage in it when I opened the door. Good thing there was no one in the room... On a previous booking at this hotel, they booked me for the wrong day, and were full when I got there. The person at the front desk said that they would give me extra points on my Priority Club card, and never did so. I'd highly recommend staying somewhere else.
September 8, 2014
Rated 5.0 out of 5.0 by CBear75 Great Family Pool
The pool area was awesome for the family. The kids loved the pool with spray pool! Very nice new hotel. Very clean and modern.
August 28, 2014
Rated 5.0 out of 5.0 by Rheredia Comfortable bed and great service.
Staff is very Friendly. At walking distance to many restaurants. Breakfast help you start your day in the right way.
August 23, 2014
Rated 2.0 out of 5.0 by mnblond It was OK - if you like bugs!
During our vacation we stayed mainly at Holiday Inn Expresses. We were fine until the last one we stayed at in Sidney. The room had an unusual smell - like a refrigerator that had been unplugged and sitting stagnate. The room was clean. I went to the jacuzzi to relax after a long day of driving and against the wall was a cricket. I splashed on the cricket to make it move...to my surprise the cricket moved and so did a LOT of little tiny bugs - I looked along the seam on the wall and the floor and it was littered with these microscopic bugs and the crickets were feeding on them. I should have gone with my instincts before getting into the hot tub. The pools that were in the facility had a yellow (dirty) tinge to them. It grossed me out got out and felt eebie-jeebie after leaving there. I don't know if these were baby ants or some kind of mite. Totally grossed out. Made me wonder what other kind of bugs lurked in that facility...in the beds, carpet, food, etc....The location was way off the freeway over 40 miles. The only good thing was the staff they were polite and nice.
August 22, 2014
Rated 5.0 out of 5.0 by willowcreekwalkers Best place in Sidney to stay
The staff here goes above and beyond to make your stay comfortable. The rooms are always cleaned, and the breakfast bar never runs out. The front desk staff goes the extra mile to help you in every way
July 29, 2014
Rated 5.0 out of 5.0 by gyrojv Very good hospitality
The breakfast has always been very good here.The housekeeping and the front desk are always accommodating. My last stay the guest above was stomping back for forth for hours on end several days in a row.This drove me nuts.Not the hotels fault.
July 10, 2014
Rated 5.0 out of 5.0 by TravelerJJ Best Customer Service yet!
With a everything going wrong that could go wrong on this last trip; I had a heavy work load along with the stress of a delayed project. Needing more time on location and a quiet place to sleep (4 hours at a time) and quiet place to focus on paperwork.....everyone at the Sidney location bent over backwards to help. The trip would have been a complete nightmare if I didn't have the help and awesome customer service I got. Don was amazing up front. Even the night people (John) were very helpful. Doing what they did for me was worth so much more to me...and my business. I will be using this HI Express in Sidney, MT every time I go there.
July 7, 2014