Rated 4.6 out of 5 by 73
Rated 5.0 out of 5.0 by jfjohn0 noise
I stayed in the room next to the pool entrance. I could hear people talking loudly and going to the pool. Also was awakened by guest above me walking around their room.
Over-all, had a great experience and would recommend the hotel (already have) for future lodging.
I will return for another business trip later this year
August 1, 2014
Rated 5.0 out of 5.0 by dsdmd Polite and Professional Service
The entire staff treated me and my grandchildren as though we have been there before. The room staff provided a clean room. The gentleman in the dining area provided a tray when I brought food to my grandchildren. The pool maintenance acknowledged me as I was sitting by the pool. The front desk people were helpful in providing information regarding places to eat. When coffee was used in the room and more was wanted, there was coffee in the hallway. We enjoyed our stay.
July 26, 2014
Rated 3.0 out of 5.0 by m1h2 Not Bad
had a few problems they were fixed in a timley manner. Staff was helpful
July 22, 2014
Rated 5.0 out of 5.0 by TyroneAZ Lost Items
We left bathing suits and called and spoke to Brittney about leaving them--she found them and the next day received a call from the Manager asking where to mail them. we are in hopes to recieve them Thursday.
July 15, 2014
Rated 5.0 out of 5.0 by C_T_R Comfort / ease of access to local community
From initial greeting to checkout; quality experience. Firendly and courteous personnel.
July 3, 2014
Rated 5.0 out of 5.0 by Johnny R Sierra Vista
Great hotel. Clean and well maintaned, but like all IHG hotels, they use Lodgenet which is a pain to get to anything on the TV, and if you turn off your computer or smart phone, you have to relog into the internet when you want back on.
July 2, 2014
Rated 4.0 out of 5.0 by LBAZ Sierra Vista Holiday Inn Express
Staff experience was good, although quite often the staff at front desk was missing. They need a window to see front desk from side office. Bikes available for FREE was awesome and we took advantage of that twice! The seats were pretty hard, so hopefully they change those out. We ate the breakfast once before a bike ride, so not much, but it was good. I saw staff checking on it regularly. The fitness center should be called a treadmill/bike room since that's all there is. Was disappointed to not see weights heavier than 15 lbs. And everything faces the mirrors instead of the TV, hard to not fall while running looking to the side the whole time. Room was quiet which was nice. Large bathroom was nice as well.
July 2, 2014
Rated 3.0 out of 5.0 by Bill_1969 Thin walls/ Overpriced
While the staff were friendly the hotel itself should have been built with thicker walls. Could hear the people above me as well as anyone walking down the hall.
Need to change the rates for the room to reflect the quality of the hotel. Should be priced in the $60-$65 dollar range.
June 27, 2014