Rated 5.0 out of 5.0 by TJH16 Great staff
Everyone is great!!! Room was clean and the bed was very comfortable.
May 14, 2013
Rated 5.0 out of 5.0 by kamram One of the best Holiday Inn Express
This was by far one of the best Holiday Inn Express we have stayed in and we have stayed in a number of them. The front desk staff was very nice especially when our 3 yr old grandson wanted to "chat" everytime he passed. The hotel was very modern and clean. We were definately stay in this hotel again.
May 8, 2013
Rated 5.0 out of 5.0 by Mark27 Good time in SV
This hotel is great. The staff are friendly they have a hot tube and it is walking distance from the Mall, Ihop, Applebees, and if you like clubs JR's. I will stay there again if visiting SV. Oh and I forgot free breakfast (although its predictable its still free ). The front desk people also allowed me to brush up on my French :-)
April 24, 2013
Rated 5.0 out of 5.0 by JamesfromBeantown If you want a GREAT Experience, stay here!!! :)
From the moment I stepped into the hotel from my long journey from the East Coast, I knew I was staying somewhere special! I was immediately greeted by the Front Desk Manager, Anita. She was extremely attentive and very sweet! She was able to answer all of my questions concerning Sierra Vista and she offered some great suggestions on where to eat. I followed her suggestions and enjoyed myself very much at the establishments she recommended. Who knew Holiday Inn Express had a Concierge!? During my visit, I was also privy to meet the General Manager, Normajean, and the Sales Director, Brenda during my delicious breakfast. They were an absolute pleasure! You could tell that they loved what they did and that they really cared about providing excellent service, in which I received! Normajean and Brenda made me feel like I had known them for years! We talked for about 30 minutes! What a great feeling and fabulous establishment! You could also tell how much the staff loved providing great service based on how immaculate the property was. My room, which was fantastically and surprisingly oversized, was SPOTLESS! I’m not sure how long the property has been opened, but it seemed brand new! Wow, what an absolute JOY it was to stay at this beautiful hotel. I travel 200+ days a year for my job and I can honestly say that this great experience, from beginning to end, was unmatched! THANK YOU, Holiday Inn Express Sierra Vista. You restored my faith in true Hospitality!
April 10, 2013
Rated 5.0 out of 5.0 by braxton711 hospitality PLUS
My first time staying at the Sierra Vista Holiday Inn - and it won't be my last!! From start to finish, this hotel is EXCELLENT! Comfort of room, cleanliness, brakfast, overall staying experience and the staff was fabulous. When I told the staff that I had spotted a small insect in the room, they turned themselves inside out to make that situation "go away and not happen again". The manager, Norma Jean, personally sought me out to apologize about the insect, I commented that it was not a problem. These things happen.", her response (through gritted teeth) was, "Not in MY hotel it doesn't"!. I almost started feeling sorry for the bug!
5 stars doesn't cut it for this hotel - better make it ten!! I WILL be back next year.. It's my new favorite place to stay in Arizona!
April 8, 2013
Rated 5.0 out of 5.0 by JohnnyJ Great Hotel Value
This hotel is a gem. Very clean and friendly staff. Our room was spacious. We would come back in a heartbeat.
March 30, 2013
Rated 3.0 out of 5.0 by ISLANDDOG the grounds
as a responsible pet owner, I appreciate allowing pets at the hotels I choose. And I always clean up after my dog- can't say the same for the hotel grounds. didn't appear that many other pet owners picked up after their dogs and the staff hadn't either. I would suggest passing out doggie bags upon check in or placing them near the entrance.
March 25, 2013
Rated 5.0 out of 5.0 by missy22 convenient and clean
Great location, quality and comfortable. The staff is friendly. It is close to restaurant's and mall shopping. Nice mountain views. Rooms are quiet and spacious.
March 11, 2013