Rated 4.6 out of 5 by 70
Rated 5.0 out of 5.0 by TyroneAZ Lost Items
We left bathing suits and called and spoke to Brittney about leaving them--she found them and the next day received a call from the Manager asking where to mail them. we are in hopes to recieve them Thursday.
July 15, 2014
Rated 5.0 out of 5.0 by C_T_R Comfort / ease of access to local community
From initial greeting to checkout; quality experience. Firendly and courteous personnel.
July 3, 2014
Rated 5.0 out of 5.0 by Johnny R Sierra Vista
Great hotel. Clean and well maintaned, but like all IHG hotels, they use Lodgenet which is a pain to get to anything on the TV, and if you turn off your computer or smart phone, you have to relog into the internet when you want back on.
July 2, 2014
Rated 4.0 out of 5.0 by LBAZ Sierra Vista Holiday Inn Express
Staff experience was good, although quite often the staff at front desk was missing. They need a window to see front desk from side office. Bikes available for FREE was awesome and we took advantage of that twice! The seats were pretty hard, so hopefully they change those out. We ate the breakfast once before a bike ride, so not much, but it was good. I saw staff checking on it regularly. The fitness center should be called a treadmill/bike room since that's all there is. Was disappointed to not see weights heavier than 15 lbs. And everything faces the mirrors instead of the TV, hard to not fall while running looking to the side the whole time. Room was quiet which was nice. Large bathroom was nice as well.
July 2, 2014
Rated 3.0 out of 5.0 by Bill_1969 Thin walls/ Overpriced
While the staff were friendly the hotel itself should have been built with thicker walls. Could hear the people above me as well as anyone walking down the hall.
Need to change the rates for the room to reflect the quality of the hotel. Should be priced in the $60-$65 dollar range.
June 27, 2014
Rated 5.0 out of 5.0 by RowanB Excellent Stay
I was in town for a couple weeks on business in the middle of June 2014. HIE Sierra Vista has a great atmosphere. The hotel shares a patio and pool with the neighboring Candlewood, a great place to relax and socialize. But it was quiet in my room only steps inside the hotel. The staff is friendly and helpful. Breakfast is on par with most HIE hotels. They have partnered with a local service to lend bicycles out for anyone interested, which I thought was a great idea. The Internet connection, however, is very slow. I got less than 1 Mbps, no matter what time of day or day of the week. Please upgrade your bandwidth.
June 24, 2014
Rated 5.0 out of 5.0 by Diana G Great staff comfortable bed good location
Enjoyed our stay at this pet friendly clean and comfortable hotel.
June 16, 2014
Rated 5.0 out of 5.0 by happy1234 Great Staff
Friendly staff, clean/comfortable room, delicious breakfast. I would absolutely return to this property. Everything was exactly as it should have been and no negative issues with the stay.
June 3, 2014