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Rated 4.6 out of 5 by 96 reviewers.
Rated 5.0 out of 5.0 great service Over all the Staff and service is excellent and the hotel is outstanding for the Sierra Vista area. September 29, 2014
Rated 5.0 out of 5.0 Sierra Vista Travel Checked in last minute on a business trip. I was greeted by the hotel staff at the desk and helped immediately. The first rate quoted was higher than my company will pay and the Sales Manager worked with me on getting a good rate. The Hotel was very clean and the Breakfast was pretty good. The Hotel is set back from the road to eliminate the noise. I was very pleased with my stay and will go back in the future. September 29, 2014
Rated 5.0 out of 5.0 by Excellant place to stay I came from Asia and had trouble with sleep because of jetlag for all but the last two nights. Unfortunately on those two nights I had an arguing couple in the room next to mine or a running/jumping child in the room above. Oh well not the fault of the hotel in any case. The breakfast was precooked eggs, but a few yards out the door was an I-HOP, so the breakfast wasn't a complete failure. Other than those problems, The cleanliness, staff and facility were extremely nice. If I go to Sierra Vista again this will be my first choise of places to stay. September 28, 2014
Rated 5.0 out of 5.0 by Comfortable bed and great service. Very attentive staff that was able to take care of us with no problem at all. September 26, 2014
Rated 4.0 out of 5.0 by New-ish Hotel, convenient location I have stayed in the Holiday Inn Express in Sierra Vista twice. The Hotel is fairly new and convenient to Sierra Vista. The decor in the hotel is "old west" and dark colors, leather and wood can be found throughout. My first thought was all the dark colors were oppressive and dated but, after a while they grow on you. The pool is shared with an adjoining IHG property is is a nice addition to the hotel. The hotel is near a hospital and an army base and the breakfast crowd starts early but, the breakfast staff seemed to be on top of it every day and offered slightly different dishes every day to provide variety. On my second stay, I had a room designed for wheelchairs. The only drawback to this is there is almost NO counter space in the bathroom. I'm a man that travels light in toiletries but, my toothpaste and shaving cream were fighting for the small shelf space. The staff was always pleasant and always spoke to me when I was coming or going and were helpful with local questions September 25, 2014
Rated 4.0 out of 5.0 by Great room for the price Bed was comfortable. The staff was attentive and courteous. Nice location in the middle of several resturants. September 15, 2014
Rated 5.0 out of 5.0 by High Stress Work in the area….perfect Hotel!!!!! We spent several nights in Sierra Vista at the Holiday Inn Express & Suites. I absolutely loved it! Our work was stressful and days were long. The rooms are beautiful and the staff is very accommodating and professional. This was my first time in Sierra Vista but I now want to bring my family back for vacation.. nice town, good restaurants (don't get delivery from the Fortune Cookie) and the HIE is wonderful. Thanks too Anita and the entire staff for making our stay so wonderful! Clean and I love the cowboy/western decor!!! As an owner of an IHG propertyI have true appreciation for quality in lodging and service. This place is wonderful. I will be back with my family! September 12, 2014
Rated 5.0 out of 5.0 by Excellent staff, great room Staff at this hotel was very friendly. The room was well maintained and very comfortable. Hotel,offered both firm and soft pillow options. Breakfast room was well maintained and staff was on hand to ensure adequate items were available. September 12, 2014
Rated 5.0 out of 5.0 by SIerra Vista My recent business trip went very well, thanks to a nice Hotel. I will stay here in the future. September 9, 2014
Rated 5.0 out of 5.0 by The best staff ever! I stayed at the Holiday Inn in Sierra Vista, Arizona from 1-3 September 2014. The staff was the most professional ever. The General Manager is so awesome. She is truly a leader. I recommend everyone who comes to the city of Sierra Vista to please stay at this hotel. It is truly above par! September 6, 2014
Rated 4.0 out of 5.0 by Nice hotel Comfortable bed and I liked the pancake machine at the breakfast buffet. The hotel was clean. The only thing I didn't like was the loud noise the a/c made every time it turned on. I also wish they didn't share the swimming pool with the other hotel. It was too crowded. September 4, 2014
Rated 3.0 out of 5.0 by TV Internet The staff were wonderful. The management would not respond to any of the requests or make time to resolve the issues at the hotel. The management was only interested in the staff logging the information. It took five days to get a working TV/Remote. The business center is old and slow. No scanners are available for use by the hotel guests. The monitor available in the business center should be turned into a fish bowl and the monitor sent for use by the hotel should be returned by whom ever has it at home. August 26, 2014
Rated 5.0 out of 5.0 by Great Hotel and Staff! This hotel is superb and so are the staff, AGAIN! I travel ALOT for work, and I have to say that this is one of the friendliest, cleanest, and most welcoming hotels I've ever stayed at. That's why I always stay here when I have to come to the Fort to work. Whatever you are doing, keep it up! I'll be back in a month! Go Sox! August 19, 2014
Rated 5.0 out of 5.0 by very helpful front desk personnel and comfortable bed front desk personnel very helpful and friendly. bed was comfy. August 18, 2014
Rated 5.0 out of 5.0 by Excemplary Love this hotel. I've stayed at several HIE locations across the US, and this is among the best of them. The staff are very friendly and accommodating, as I've usually encountered. The facility is basically new and well kept. They've also included a nice southwestern touch in the decor. Free WiFi and wired if you need it. The breakfast is good, but not gourmet by any means. Overall, we were very comfortable and could easily relax and rest well. Bottom line is that I would definitely stay here again. August 16, 2014
Rated 5.0 out of 5.0 by noise I stayed in the room next to the pool entrance. I could hear people talking loudly and going to the pool. Also was awakened by guest above me walking around their room. Over-all, had a great experience and would recommend the hotel (already have) for future lodging. I will return for another business trip later this year August 1, 2014
Rated 5.0 out of 5.0 by Polite and Professional Service The entire staff treated me and my grandchildren as though we have been there before. The room staff provided a clean room. The gentleman in the dining area provided a tray when I brought food to my grandchildren. The pool maintenance acknowledged me as I was sitting by the pool. The front desk people were helpful in providing information regarding places to eat. When coffee was used in the room and more was wanted, there was coffee in the hallway. We enjoyed our stay. July 26, 2014
Rated 3.0 out of 5.0 by Not Bad had a few problems they were fixed in a timley manner. Staff was helpful July 22, 2014
Rated 5.0 out of 5.0 by Lost Items We left bathing suits and called and spoke to Brittney about leaving them--she found them and the next day received a call from the Manager asking where to mail them. we are in hopes to recieve them Thursday. Nice Job! July 15, 2014
Rated 5.0 out of 5.0 by Comfort / ease of access to local community From initial greeting to checkout; quality experience. Firendly and courteous personnel. July 3, 2014
Rated 5.0 out of 5.0 by Sierra Vista Great hotel. Clean and well maintaned, but like all IHG hotels, they use Lodgenet which is a pain to get to anything on the TV, and if you turn off your computer or smart phone, you have to relog into the internet when you want back on. July 2, 2014
Rated 4.0 out of 5.0 by Sierra Vista Holiday Inn Express Staff experience was good, although quite often the staff at front desk was missing. They need a window to see front desk from side office. Bikes available for FREE was awesome and we took advantage of that twice! The seats were pretty hard, so hopefully they change those out. We ate the breakfast once before a bike ride, so not much, but it was good. I saw staff checking on it regularly. The fitness center should be called a treadmill/bike room since that's all there is. Was disappointed to not see weights heavier than 15 lbs. And everything faces the mirrors instead of the TV, hard to not fall while running looking to the side the whole time. Room was quiet which was nice. Large bathroom was nice as well. July 2, 2014
Rated 3.0 out of 5.0 by Thin walls/ Overpriced While the staff were friendly the hotel itself should have been built with thicker walls. Could hear the people above me as well as anyone walking down the hall. Need to change the rates for the room to reflect the quality of the hotel. Should be priced in the $60-$65 dollar range. June 27, 2014
Rated 5.0 out of 5.0 by Excellent Stay I was in town for a couple weeks on business in the middle of June 2014. HIE Sierra Vista has a great atmosphere. The hotel shares a patio and pool with the neighboring Candlewood, a great place to relax and socialize. But it was quiet in my room only steps inside the hotel. The staff is friendly and helpful. Breakfast is on par with most HIE hotels. They have partnered with a local service to lend bicycles out for anyone interested, which I thought was a great idea. The Internet connection, however, is very slow. I got less than 1 Mbps, no matter what time of day or day of the week. Please upgrade your bandwidth. June 24, 2014
Rated 5.0 out of 5.0 by Great staff comfortable bed good location Enjoyed our stay at this pet friendly clean and comfortable hotel. June 16, 2014
Rated 5.0 out of 5.0 by Great Staff Friendly staff, clean/comfortable room, delicious breakfast. I would absolutely return to this property. Everything was exactly as it should have been and no negative issues with the stay. June 3, 2014
Rated 5.0 out of 5.0 by Excellent Service We had an excellent experience at Holiday Inn Express. The customer service was excellent and the facility was very clean. June 3, 2014
Rated 5.0 out of 5.0 by Great stay in Sierra Vista Clean, comfortable rooms and great service. Location was close to what I needed. I would recommend this hotel to others travelling to Sierra Vista. June 2, 2014
Rated 5.0 out of 5.0 by Business Stay I liked the bicycle rental. The breakfast wasn't too bad with the exceptiong of the eggs that were dry on the edges. I don't really expect the food to be much better since this is a prepackageed eggs. The cereal selection and dispenser worked well. The sauage was very good. I liked the orange jucice as well. The bicycle that was available for free is very good. There are great bike paths around the area. I was able to get the bike for my morning ride. Not only was a bike available but they had a helmet. The television worked well along with the equipment in the room. The temperature could be set with a digital thermosat. Thus I was able to get the best sleeping temperature for me. I have made other trips to this area and found that this hotel is not always available. June 2, 2014
Rated 5.0 out of 5.0 by Awsome 2 Free Beers a night! Yup i will stay again GO SPURS GO WESTERN CONFERENCE 2014 June 1, 2014
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