Rated 4.4 out of 5 by 296
Rated 3.0 out of 5.0 by Buss traveler Holiday Inn Silao
As usual, the staff at the front desk is awesome and they will help you with anything you need, however, this time, the room cleaning was far from perfect: everyday the bed was about a foot away from the wall (I guess they replaced the sheets but never returned the bed to its place - annoying-), some days they left soap on the shower and some days not, how come? In the second day I accidentally spilled a drop of cola on the desk and it remained in there for two days, sticky and noticeable, until I cleaned the desk myself. And last but not least they didn't leave the floor mat on the bathroom everyday either. The bottom line is, you either have quality control in place, or you don't. I don't have to call the front desk everyday with issues, I was on business travel. I know I will be told that it will be corrected and to stay again here. All afterwords. On the other hand the service from applebees is going from bad to worse: long time to get your food, cold food, salty, etc., but of course they will be quick with the bill. Anyways, this stay was far from what has been other times, I wonder why. For now I'll give the opportunity to the new hotel across the road and then I'll decide what's worth the money and what's a better environment for business.
June 22, 2016
Rated 5.0 out of 5.0 by Salir de la rutina Excelente dia de descando
Excelente habitacion, o ruidos...en terminos generales ...muero por regresar!!
June 20, 2016
Rated 5.0 out of 5.0 by D3R63 A good stay
I had a good stay, but would have appreciated plain black tea being available for breakfast.
June 19, 2016
Rated 5.0 out of 5.0 by Non Preferred Daily Breakfast Not Best
I have mentioned in the past to Dinning Mgt that the Breakfast Buffet is usually the SAME and Not catered to the incoming visitors expectations. Most clients are from the US but the buffet offerings are Not US common and this is Every Morning. My suggestions were answered with a US breakfast } Just Once ! The clients were pleased; but only once in the last 5 years
June 13, 2016
Rated 5.0 out of 5.0 by Sergio1234 Atendiendo el Negocio sin dejar de descansar
Excelente ubicación del hotel, lo cual te permite descansar mas tiempo sin impactar la puntualidad requerida para los negocios que se requieren atender.
June 11, 2016
Rated 4.0 out of 5.0 by O1111O ビジネスに備えて
May 25, 2016
Rated 4.0 out of 5.0 by duckbutter Helpful staff
Staff, including car rental lady went above and beyond
to assist the five people in my party. With the exception
of the air conditioner and shower the stay was good.
Shower problem was partially our fault for failing to
read instructions albeit we did not know they existed.
I would return and stay at this hotel solely based on
the quality of the STAFF!
May 25, 2016
Rated 5.0 out of 5.0 by PLV59 Estadía de negocios
Fué una muy grata experiencia el alojarme en el Holiday Inn Silao ya que la atención y profesionalismo del personal sobrepasaron mis expectativas.
Es un gran hotel el cual no dudaría en recomendar y alojarme nuevamente en el.
May 23, 2016