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Rated 4.3 out of 5 by 230 reviewers.
Rated 5.0 out of 5.0 by Great Service I was impressed by the common areas and room. The staff was very accommodating. November 23, 2015
Rated 5.0 out of 5.0 by Excelente servicio quiero compartirles lo agusto q pase mi estadia x sus instalaciones del hotel. quiero decirles q disfrute y m relaje super agusto, mis hijas tambien disfrutaron de las instalaciones de la alberca, muy seguras y limpias. November 19, 2015
Rated 5.0 out of 5.0 by Cama cómoda, variedad de alimentos en desayuno La cama y almohadas muuuy cómodas. En el desayuno debería haber diariamente la opción de alimentos cocinados sin aceite. November 11, 2015
Rated 5.0 out of 5.0 by Breakfast is fantastic The only issue I experienced is that they didn't have a refrigerator available for my room. When checking in, ask for one and if they have one, they will deliver it to your room. Unfortunately, they did not have one available for me. But the room was comfortable, clean, and quiet. Good wired internet access (which I prefer over wireless). Wireless is available as well...although it can get a bit slow from 5PM - 8:30PM. Free washing machine and dryer. The dryer will only run for 5 minutes at a time - so you have to baby-sit it and keep pressing the button to get your clothes dry, but I think this is a plus as it makes sure that someone doesn't dump their clothes in there and leave them for hours at a time. The staff is fantastic. They speak English. There are many Americans traveling for business who stay at the hotel, so if you are a nervous about traveling without knowing a lot of Spanish, will do just fine to stay at this hotel. Parking is available in the basement. If power goes out, there is a backup generator that will kick on and two outlets in your room will continue to work. I believe one of them is the one that the clock is plugged into. If you are traveling for vacation, you may want to look for a different location. There is not much to walk to from here. You can rent a car from the lobby and several destinations are just 30 minutes away. Having said that, the hotel itself is VERY nice. November 9, 2015
Rated 4.0 out of 5.0 by Zimmeraustattung Mehr Steckdosen im Zimmer, ggf. mit europäischen Steckerzugang, eventuell beim Einchecken anbieten. Im Zimmer gibt es nur Kaffee, früher war auch Tee dabei ! November 2, 2015
Rated 5.0 out of 5.0 by satisfacción del cliente felicidades al personal que nos atendió con gran calidad y atencióna los detalles del servicio al cliente October 27, 2015
Rated 5.0 out of 5.0 by Very confortable Great first impression! Keep it up. Viva la IHG! I was visiting Mexico for the first time and I do hope this is the first of many visits to a beautiful and culturally rich nation October 26, 2015
Rated 5.0 out of 5.0 by Great Little Hotel I have stayed here several times, it is tops in the area. The staff is superb, as is cleanliness and the fabulous breakfast. Also, they offer free laundry washer and dryer. Internet connectivity is excellent. The location is right off he main hwy and it is located minutes from the airport, Guanajuato, Leon and Silao. The only detractors I would cite is the poor soundproofing of the connecting room doors, the slightly noisy (at night) air conditioning systems and the dryer that can only be set for 5 minutes at a time. I will definitely return. October 24, 2015
  • 2015-11-25 T13:44:38.678-06:00
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