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Rated 4.2 out of 5 by 142 reviewers.
Rated 5.0 out of 5.0 by excellant service Hugo and his staff are excellent and represent the Holiday Inn great. and were knowledgeable and understandable to the adjustment of our needs due to me traveling with my 76 yr old mother with a wheelchair. and was willing to assist to cancel and make changes to our reservation; as well as have the close accessible room! great breakfast staff! friendly, exceeded expectations of service ! we had to change have less travel time to and from where we were going as my mother is limited to her physical limitations. applebees is as expected for food but the service staff was not good.. a disappointment there May 16, 2014
Rated 5.0 out of 5.0 by Buen servicio El servicio fue bueno, los alimentos también fueron de buena calidad, como sugerencia, estos podiran ser con una variedad mas extensa entre cada día. May 15, 2014
Rated 4.0 out of 5.0 by Great service - always a friendly staff I've stayed at this Holiday Inn Express many, many times and the only issue that I have ever had is the WiFi service - it seems to be a bit underpowered and over-burdened. But overall, I keep coming back because of the friendly staff, clean and comfy rooms, and close proximity to work. May 5, 2014
Rated 5.0 out of 5.0 by Great hotel at a great value Staff members are very friendly, rooms are clean and spacious. Complimentary breakfast. Air-conditioning system ok, when leaving room it seemed as if the A/C was turned off. Safe. May 5, 2014
Rated 4.0 out of 5.0 by Pool Area, Room Temperature and Food It would be nice if towels were provided around the pool area. It was difficult to adjust the room temperature. The food for the buffet was cold most mornings. May 5, 2014
Rated 4.0 out of 5.0 by Great Atmosphere Staff was very friendly and attentive. The common areas were very clean. The exterior of the hotel was very nice and the fountain in front of the hotel was a very nice touch. Location was the key factor in making the decision to stay at this particular hotel, but the hotel met all requirements I would have in a hotel; other than the bed was very hard. April 30, 2014
Rated 3.0 out of 5.0 by Needs refrigerators All and all a good place needs better WiFi and Refrigerators April 29, 2014
Rated 4.0 out of 5.0 by alberca el agua de la alberca nunca la calentaron que pena April 28, 2014
Rated 5.0 out of 5.0 by paz y tranqulidad para descansar nuestra estancia en el hotel es con la finalidad de descansar y visitar el CRISTO DE LA MONTAÑA , visitar lugares de interes de zona ,. April 24, 2014
Rated 5.0 out of 5.0 by Holoday Inn Silao Mi negocio esta en Irapuato, pero prefiero quedarme en silao por la cercania con el Aeropuerto y por el Servicio en este Hotel. He estado en Holiday In Irapuato, pero no se compara con SILAO. April 6, 2014
Rated 5.0 out of 5.0 by good vhoice for business traveller Comfortable and clean comfortable beds unlike many hotels in Mexico March 31, 2014
Rated 5.0 out of 5.0 by A very nice property My first stay at this property, and I was not disappointed. The cleanliness and overall appearance of the room were very nice. It was, in fact, better than most of the Holiday Inn Express properties I've stayed at in the States. Breakfast was usually quite good, excellent coffee, lots of choices. Staff was friendly and competent. I'll try to stay here again the next time I'm in Silao. March 24, 2014
Rated 5.0 out of 5.0 by Grata estancia En esta ocasión viajamos de urgencia por un familiar. La excelente atención, traslado e instalaciones fueron muy favorables. No se si agregaron el registro a mi tarjeta priority club. Me gustara lo hicieran, ya que así lo indique al reservar con la Seta Claudia.. No aplicó ningún descuento de convenio. Gracias March 22, 2014
Rated 5.0 out of 5.0 by No es difícil elegir un buen hotel, solo basta una llamada Mi trabajo merece recompensas extras y lo son la calidad de un buen hotel March 19, 2014
Rated 5.0 out of 5.0 by Great Service The Staff is very courteous and they always greeted me by name as I walk through the lobby. They try to make you feel at home. March 14, 2014
Rated 5.0 out of 5.0 by Great Service It was a good safe place to stay. I would recomend this to anyone traveling in the area. It is close to the airport and has a shutle. March 8, 2014
Rated 4.0 out of 5.0 by Work trip went there for work. It is an ok hotel for the price. The Applebees needs some work as the food not so good. For the location to the plant, this place is great. Bed is hard, pillow very poor. In general the place is very clean and ALL the service staff is great and helpful. They need longer hours in the pool area for us guys who work late and want to relax by the pool. It is closed at 8pm and should be open till 11pm March 2, 2014
Rated 5.0 out of 5.0 by servicio excelente muy buen servicio en todos los aspectos., buen trato, excelente habitacion baño y clima., ademas calaidez humana y servicial., desayuno con gran variedad y hospitalida February 24, 2014
Rated 5.0 out of 5.0 by Comodidad y confort Una estancia agradable y de confort para el trabajo y descanso, por su limpieza, amplitud y facilidades. February 20, 2014
Rated 5.0 out of 5.0 by Mi estancia en Holiday Inn Silao Despues de no encontar hospedaje en la ciudad cercana de Leon Guanajuato, llegar al Holiday Inn Irapuato ´me pareció encontrar un oasis. El servicio , la atención y calidad fueron excelentes y salvo una toalla que no me llevaron y la cafetera de que no servia, puedo decir que es un lugar donde se puede uno sentir como en casa. February 11, 2014
Rated 5.0 out of 5.0 by sensacional mis hijos encantados la piscina el gimnasio las camas se divirtieron mucho felicidades espero que sigan así siempre February 6, 2014
Rated 5.0 out of 5.0 by Muy buen hotel Gracias a la familia de los HIEX, todo estuvo muy bien, situado muy bien para conocer Leon y Guanajuato en menos de 20 min :) Gracias a todos February 5, 2014
Rated 2.0 out of 5.0 by Excelentes instalaciones.Personal incapaz de manejar la aglomeración en el Parece ser que sucumben a ganar más dinero en el desayuno a costa de la comodidad de las personas que estan trqtando de disfrutar su estancia February 5, 2014
Rated 2.0 out of 5.0 by not that great of a hotel had issues with room, AC not working correctly. shower did not work. bathroom and towels are not the cleanest. I would not recommend staying there. February 3, 2014
Rated 2.0 out of 5.0 by This hotel has gone down hill in the last few years I have been staying at this hotel for the last 5 years and in the last few years things have gotten worse. The hotel needs updating, rooms need to be freshened up, bathroom fixtures need to be repaired or replaced and the breakfast food needs some attention, not only for the quality but for the frequency of how often it is replenished. Almost every item took forever to be refilled once it ran out !! I have stayed here over the years because of it's convenience to the GM plant but I think I would rather travel a little farther in order to stay in a hotel that cares about their guests and not their profit. In my opinion, this property does not meet the standard of excellence of IHG properties... January 31, 2014
Rated 4.0 out of 5.0 by Good service, clean hotel Hotel was clean and has an excellent staff. We had a large group that checked in late and the staff quickly took care of all 22 of us. During checkin they also arranged for all wake up calls and taxi /shuttle services to and from the airport. My room was very clean, modern. Internet service(wireless) had good speed with no interruption. Breakfast the next morning was prompt with a good selection. January 27, 2014
Rated 2.0 out of 5.0 by Airport Silao Too expensive for surroundings. You sleep well, however do not expect more than that. January 26, 2014
Rated 4.0 out of 5.0 by Buenas comodidades y buen servicio. Fue una buena experiencia y la volveré a repetir. Por esto, soy cliente frecuente de Holiday Inn. January 24, 2014
Rated 4.0 out of 5.0 by Comfortable in general in general a good hotel to stay for business purposes, jus a Little bit of atención in the breakfast, there was to few choices January 24, 2014
Rated 3.0 out of 5.0 by Where's the Web Interntet service is non existent, unable to conect in room or in common areas January 22, 2014
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