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Rated 4.6 out of 5 by 144 reviewers.
Rated 4.0 out of 5.0 by Nice Hotel This Holiday Inn Express should get a higher rating from me but it is in need of a few things. This is a pet friendly, non-smoking hotel. We were traveling this part of the trip with my daughters small dog. The front desk assigned us a pet friendly room on the first floor. When we entered the room the smoke smell was so strong we could not stay. I asked the clerk at the front desk was this normal and she said she would be very happy to walk down with me to check the room. When we entered the room she walked in about 3 feet and said this was unacceptable and she would get me another room. Apparently the last guest had been smoking in the room and the cleaning staff had not reported it. The clerk assigned us a very nice room on the second floor overlooking the Colorado river. Great view. The room was well equipped and everything worked fine. The carpet in the room was nice however the carpet in the hallways is in need of replacing. The hallway carpet is worn out and starting to bunch up in lots of places. The sidewalks and front entry of the hotel are very dirty but that is because their appears to be several work trucks in the parking lot. I guess there were oil or natural gas workers staying here and there boots must have been muddy as there was a muddy boot cleaner at each entry. I never heard any of them nor did I ever see any. There seems to be a few complaints about the breakfast and I agree. The breakfast was so-so. The breakfast area is very large which was nice. The eggs was fair but not great. They had biscuits and gravy both mornings but the biscuits were hard as a rock. Someone else stated that there was no pancake maker and I did notice that it was still missing. The pool and workout area both appeared to be nice thou we did not use them. The front desk staff were ALL extremely nice and polite and always greeted us. I would stay here again if I was in the area. October 15, 2014
Rated 5.0 out of 5.0 by Place to stay while visiting friends in NewCastle We had a wonderful room with a great view of the river from our deck! Would definitely recommend this location. October 10, 2014
Rated 5.0 out of 5.0 by out for a fall ride didn't stay long, but the staff and room was very nice. Reasonable cost too. really good local pizza. October 8, 2014
Rated 5.0 out of 5.0 by another great stay I love the Holdiay Inn chain especially the HI Express group of motels. I love their priority club rewards program and stay in these hotels as often as possible whether it be for business or pleasure. October 8, 2014
Rated 1.0 out of 5.0 by OK hotel - Disappointing stay Stayed at this location 9/27/14 in the jacuzzi suite. The view is phenomenal of the colorado river. The jacuzzi tub was broken. Huge letdown as this is why i booked this particular hotel to begin with. The bedroom ac unit made an obnoxious buzzing sound that the main living are unit did not make. This made it quite difficult to sleep. The hotel was completely booked so no other rooms available to move to. October 2, 2014
Rated 4.0 out of 5.0 by Cama comoda y servicio al cliente exelente Muy mal servicio de la pisina y el jacuzi pero lo demas exelente September 25, 2014
Rated 5.0 out of 5.0 by Distributor Training Booked my stay using our corporate travel resource and was pleasantly surprised by the facility. Everything was very nice. The breakfast food selection could be improved. Don't know how long it should take to repair the pancake machine and no rotation of selection for the entire week. The remote was odd. I don't know how you punch in 25-1 on a remote and the selection was average at best. September 22, 2014
Rated 4.0 out of 5.0 by Good service Good service.. Front desk staff friendliness can improve. Staff in the kitchen was very friendly and helpful. Pancake machine was out of order we really like pancakes with our breakfast but the rest of the breakfast was great! September 18, 2014
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