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Rated 4.8 out of 5 by 394 reviewers.
Rated 3.0 out of 5.0 by Breakfast was poorly set up Lady responsible for the Breakfast was more concerned with sitting on the counter in the back room texting, then making sure the guests were served with all available items. We are Express customers and this property had poor staff interaction with guests in general. How difficult is it to manage an Express Breakfast, we need to suggest that she needs to do what she was hired to do, she then get at it as in she never understood that saving the guests was her task. This speaks poorly of management. February 7, 2016
Rated 5.0 out of 5.0 by Clean and friendly The room was prepared well each day. The breakfasts were good with excellent choices. The attendants were very friendly and helpful. The tables were cleared and wiped down quickly for new guests to sit. The grounds were well maintained and lighted at night. Parking was ample and convenient. We dined at the recommended restaurant around the corner and took advantage of the 10% discount. February 4, 2016
Rated 5.0 out of 5.0 by Very clean - met high expections This hotel is very well kept. The staff was excellent. I would definitely come back to this hotel in the future and recommend it to family/friends. February 4, 2016
Rated 5.0 out of 5.0 by cleanliness the cleanliness was exceptional the amount of breakfast choices was great and we like the mini frig in the room and the staff was very helpful January 31, 2016
Rated 5.0 out of 5.0 by Wonderful stay after long drive. After three long days of driving it was so wonderful to settle into a lovely room for two nights. The staff was pleasant and helpful. We would definitely returne if we were in the area. January 29, 2016
Rated 5.0 out of 5.0 by great Staff The staff Richard and Hollie are the best.they make you feel like you are at home.There is nothing they would not do for you. January 28, 2016
Rated 3.0 out of 5.0 by A nice location The problems that I had would not reflect on any guest in the future so I will not be specific. The rooms were fine. Comfortable and clean. I would recommend this site if one needed lodging in Silver Springs, FL. For me this HIE just did not measure up to other Holiday Inn Express that I have stayed. January 27, 2016
Rated 4.0 out of 5.0 by Good choice in the Silver Springs area I've stayed at this Holiday Inn Express a number of times. I love that they offer the king spa suite at the same government rate as their standard rooms, and I try to book the spa suite when possible. Though the rooms could use a little refreshing/updating, they are still well appointed and have everything I need for my trips. I've never actually used the pool at this property since I almost always arrive in the evening when traveling for work, but it looks nice enough. The staff are always very friendly, and the location is safe (including the parking lot - the spots are all close to the building and it's well lit). As with all HI Express hotels, breakfast is included. It's nothing to write home about, but it's nicer than the "continental" breakfast at many other hotels. All in all, when I travel for business, this is generally where I stay, as their government rate is competitive and within our budget for travel. When I travel for leisure, I find that this hotel can sometimes be a bit overpriced. January 25, 2016
  • 2016-02-10 T10:20:18.667-06:00
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