Rated 5.0 out of 5.0 by JanH1 Exceptional experience!
From the moment we stepped into this hotel we have felt like we were the only guests staying there, front desk staff go above and beyond to make your stay as comfortable as possible...even to the point of anticipating your needs.....Wow!
Desk staff both day and evening were the same way!
Housekeeping....where do you get so much energy and love of your work? wonderful people in housekeeping! Just loved them...room was always very clean, looked gorgeous! if supplies are needed they graciously gave us more! Awesome staff!
The breakfast hostess kept everything filled up and clean! so friendly and helpful!
I can not say enough good things about this HIE.....One of the best experiences i have had to date and I stay exclusively at Holiday Inn Express! For this reason!
Top notch facility.....Top notch staff!!!!! Keep up the good work!
March 1, 2013
Rated 2.0 out of 5.0 by TazDaisy Disappointing
I am a huge fan of Holiday Inn Express. Upon checking in the desk clerk was nice and welcoming. That ended my good experience. The mattress was so bad that we slept on top of each other as it sank in the middle. The pillows were worn and smelly. The room had a odor and was full of stale air. This was the last room available and no other Holiday Inn was available in the Lady Lake, Ocala area, so we had to stay. The next morning, the breakfast attendant greeted us warmly and the food was good. The front desk people did not even acknowledge our presence as we were walking about gathering our belonging and taking them to the car. No good morning, no did you enjoy your stay, nothing. I hope I am not forced to stay at this location again.
And let me add...too hard to complete this survey...too many required fields with explanation.
February 27, 2013
Rated 5.0 out of 5.0 by Jakie29 A lovely stay in Silver Springs♥
If you are looking for the perfect getaway for your family...this is the hotel for you! It is wonderfully located and staffed with the friendliest and most helpful people. We really enjoyed their service and their accommodations. The Silver Springs park is literally across the street! We will be coming back real soon. A free breakfast every morning, the option to upgrade our suite, and an early check-in were just a few of the extras we really appreciated.
February 24, 2013
Rated 5.0 out of 5.0 by Herb54 Clean and fresh
Our one night stay was great with no problems The staff was very nice. The desk clerk recomended Harrys for dinner ,it was great . I would definately stay at this hotel again .
February 23, 2013
Rated 5.0 out of 5.0 by SS321 Great room and service
Friendly service, received local restaurant coupons at check-in. Nicely decorated room and very comfy beds. Our room was nicer and had newer furnishings than other huge resort hotels we've stayed at in other states. Nice breakfast buffet too. Would definitely stay here again.
February 11, 2013
Rated 5.0 out of 5.0 by Bluedrum Worked for us
Visiting the Ocala National Forest and kayaking Silver Springs river, this is the ideal location.
Very nice and helpful people from front desk to breakfast to the cleaning staff.
Had hard and soft pillows. but my personal need was somewhere between the both, but that's obviously different for each individual, and if that the worst comment you can muster you know the overall experience was good.
Would definitely stay there again and recommend to others.
February 8, 2013
Rated 5.0 out of 5.0 by leila36 the best we have ever stayed at
people friendly, every thing was great!!! the hotel was very well maintained, clean, the best was the staff who all greeted you each day
February 6, 2013
Rated 5.0 out of 5.0 by Jack216 Exceptional staff
We had a little trouble locating the hotel, so when we arrived, the young lady at the desk insisted on giving us an upgraded room. She was just a sweetheart--gave us information for calling out for delivery, getting to I-75--topped off by some delicious cookies! We always stay at Holiday Inns. This particular one reminded us why: cleanliness, value, and, most importantly, staff.
February 5, 2013
Rated 5.0 out of 5.0 by FrequentExpressCustomer Frequent Express Customer
A better HI Express. My only complaint is we stayed three nights and never had bacon for breakfast.
January 30, 2013
Rated 5.0 out of 5.0 by pepper04 comfortable room and clean facility
Facility clean and in good repair. Courteous staff
January 27, 2013
Rated 5.0 out of 5.0 by Chip1962 Great Stay-Excelent Satff and Service
We were in town for the Mustang show at Silver Springs. The hotel staff went out of their way to make sure everyone enjoyed the stay. Gret Service, Great Staff, Clean room and we had a wonderful time.
January 18, 2013
Rated 5.0 out of 5.0 by Shelby2012 Nice Hotel
I stay at numerous Holiday Inn Expresses, and this one was definitely one of the nicest. Nice room, comfortable bed, and good location.
January 17, 2013
Rated 5.0 out of 5.0 by pondy51 Great staff and comfortable room.
We have stayed at this hotel before and it remains my favorite! Consistent staff and great room. The exercise area was clean and quiet. Great stay!
January 15, 2013
Rated 5.0 out of 5.0 by Emily0520 Great hotel
Great hotel. Friendly staff, very clean rooms. No issues at all.
January 3, 2013
Rated 5.0 out of 5.0 by hettie3 First visit to Silver Springs.
This overnight stay was a first for us as we were traveling to St. Augustine. We were very impressed with the hotel in general. The rooms were spacious, clean and comfortable. The only minus to our visit was eating in a restaurant close by, which was suggested by the front desk. Of course this had nothing to do with the hotel. We would stay here again.
January 2, 2013
Rated 5.0 out of 5.0 by BY4360 Silver Springs delivers
We have enjoyed stays year after year with Holiday Inn Silver Springs. Previously we stayed at the previous Holiday Inn and now have enjoyed the Silver Spring Holiday Inn Express since it opened. We look forward to our visits.
December 16, 2012
Rated 5.0 out of 5.0 by Girls Great service.
As repeat guests at this hotel we were very pleased once again. The staff is most courteous,helpful and eager to assist in any way possible to make our stay enjoyable.
We will return!
December 14, 2012
Rated 5.0 out of 5.0 by mooselegionaire king size bed was wonderful
loved it, will stay there again next conference, and tell friends about our stay.
December 7, 2012
Rated 5.0 out of 5.0 by Sunquest One of the best!
We enjoy this HI Express ,as one of the best. Room was clean and quiet, the TV had lots of channels. Very pleased with the breakfest selections, much better tasting and presented than most Loved the round eggs so it can be put on a bagel/English muffin ,for on the go! Staff was pleasantt. Great location with lots of nice places to eat. Ocala is down the street and if there when their Christmas decoratinos go up in their downtown district, by all means GO, amazing!
November 30, 2012
Rated 5.0 out of 5.0 by PJMJ Two weeklong stays, both excellent!
Most "quiet" rooms ever. Great beds. Staff was very helpful, asked for an extra desk chair and they brought one right up. Breakfast well stocked, good food. Could use a bit more variety on the hot food for people eating there every morning. Cleaning people all very friendly.
November 30, 2012
Rated 5.0 out of 5.0 by Instigater Excellent stay.
Room was in great condition and clean. Only wished they had a whirlpool to wrap up an active day.
November 23, 2012
Rated 5.0 out of 5.0 by Keith67 Staff
Great two night stay! The staff was so very helpful about everything!!!
November 16, 2012
Rated 5.0 out of 5.0 by dlwbsa Outstanding Experience
Stayed while visiting the Ocala National Forest and was so impressed with the facilities and staff that I booked a second night. I highly recommend this hotel.
October 29, 2012
Rated 5.0 out of 5.0 by danieloc42 great place
3rd time staying at the Inn. Great staff and of all the express holiday I have stayed at this by far is the best. Great location and the best breakfast. We will be back. Keep up the great service.
October 22, 2012
Rated 5.0 out of 5.0 by BackDock Clean and comfortable
Very clean. Comfortable beds and great shower. All staff was very friendly, helpdful and accomodating. We will be back.
October 19, 2012
Rated 5.0 out of 5.0 by Cruiser Excellent staff
The staff was very friendly and helpful. We want with a group and they treated us like family. The rooms were good as usual. It was a good weekend.
October 12, 2012
Rated 5.0 out of 5.0 by Sally13 Very convenient for our car club!
Great location. Close to the park. Staff at hotel went out of their way to make our stay so enjoyable! Would recommend to anyone. Rooms are spacious and quiet. Plenty of choices for breakfast. We'll be back!!
October 12, 2012
Rated 5.0 out of 5.0 by maxala Love this Holiday Inn
A very enjoyable stay.. would highly reccommend hotel
October 12, 2012
Rated 5.0 out of 5.0 by MarJoe96 Staff was like family
One of my better experiences and I travel frequently. Went out of their way to make our group comfortable and interacted with us on a very personal way. Can't wait till next year.
October 12, 2012
Rated 5.0 out of 5.0 by Scotsman Clean room very comfortable bed and great service
Very friendly staff went the extra mile to help. In a good position with plenty parking
October 9, 2012