Rated 3.9 out of 5 by 113
Rated 5.0 out of 5.0 by Kathleen1019 Comfortable and friendly atmosphere
Our stay was very pleasant. The staff was friendly and helpful.
Both my husband and I were SO happy to see that the breakfast hours were extended since our last visit in December. We appreciated that all the choices for coffee and entrees were made available even in the last half hour.
August 17, 2013
Rated 5.0 out of 5.0 by ver66 Very good value for lodging and great service, with handicap rooms.
We booked two nights when visiting the Ronald Reagan Library.
After leaving Simi Valley to the coast, we wish we had booked more nights and commuted each day to the coast.
Our experience with all the motels that we looked into and the ones we booked, did not compare with the Holiday Express, Simi Valley.
When traveling in the future, the first option will be a Holiday Express.
August 16, 2013
Rated 4.0 out of 5.0 by Dennis925 Spacious Room
Jacuzzi tub was very relaxing, room was spacious and quiet. Staff was friendly and offered dining suggestions.
August 14, 2013
Rated 4.0 out of 5.0 by JLplatinumite Great stay
Very nice room, breakfast was great, staff was helpful.
August 13, 2013
Rated 5.0 out of 5.0 by Larry O Amazing!!!!!!! Customer Service
My wife and I were both totally impressed with the employees and staff at this facility.
EVERY PERSON we interacted with was pleasant, polite, friendly, and seemed happy to be doing whatever they were doing. This included the housekeepers, maintenance staff, janitorial workers, as well as the front desk personnel and the breakfast servers.
Whoever is doing the hiring and the training needs a pat on the back, and EACH and EVERY worker needs to be thanked for this.
We were particularly impressed with the young lady who served the breakfasts. All the people who worked there were friendly, but she was particularly cheerful, and helpful. We noticed her assisting customers with their food, cleaning up their areas, and helping people who were having difficulty, or who were handicapped, or dealing with small children. She did this quickly and happily and with a lot of personality.
This kind of service is what every facility like this should strive for, and you are all to be congratulated for achieving it.
Staying here was a total joy!
August 13, 2013
Rated 5.0 out of 5.0 by Nana59 Extended Stay
We almost didn't make reservation at this location based on some negative reviews that were posted. It seemed the most convenient for our purposes, so decided to reserve a room for one night. We had a very large, comfortable room with jacuzzi tub that was very clean. Staff from front desk to breakfast attendants were very friendly and helpful. We extended our stay to 5 nights and highly recommend this property.
August 12, 2013
Rated 3.0 out of 5.0 by CaptainKen Clean and Comfortable ata good rate
Hotel is currently going under renovation. Staff tries hard and cleaning staff did a fine job. Stayed on 3 occasions on West side of building. Street noise was occasionally a problem in the morning. Vending machines did not always work. Hotel was over booked on July 19th and they offered to move us free of charge to another hotel 15 miles away. We approved the relocation but when we arrived the staff at the Holiday Inn never sent the "authorization letter"to the new hotel and this caused a real hassle getting in our new room at the other hotel.
August 9, 2013
Rated 3.0 out of 5.0 by Markn52 Friendly with a great pool
The hotel is served by a friendly and helpful group of staff. The hotel is a great location for LA and Six flags. The pool area is great and shaded with comfortable sun beds and a good supply of towels.
The hotel does seem in urgent need of a facelift, the room decor is tired and the carpets need to be replaced.
August 8, 2013
Rated 2.0 out of 5.0 by Jacqueline1979 Very disappointed
We had two rooms. One room was fine, except for the water stain on the roof in my too and then the other room had a huge leak over one of the beds. Overall I would have to say the stay was horrible from the beginning. I would not recommend holiday inn to anyone.
August 7, 2013
Rated 5.0 out of 5.0 by Palace I will come back
Room was clean amd comfortable. Breakfast was great, walking diatance from restaurants, no restrictions on parking. The pool was warm when we took a swim in the evening.
Only con might be that all t most of the rooms windows face the indoor patio where the pool is. If there is noise in the pool you will hear it if you are on the ground level.
Overall it was a great experience, decent price, clean, close to eveeything, decent breakfast, friendly staff. I will come back.
August 1, 2013
Rated 4.0 out of 5.0 by Viktor Good price
only 30 min. to the Universal Studios
quiet area and save
July 29, 2013
Rated 5.0 out of 5.0 by MCCMWK Romantic Getaway
My wife and I had not been out for months, we care for my Father and finding a Father sitter has been difficult for a weekend getaway. I purchased the Romance Package with the big two person spa tub. The room was covered in silk rose petals, champagne was chilling and there was some chocolate kisses. My Wife was so happy with the scene she walked into. We had a great evening and with the package we had a late checkout (2pm) so we could sleep in and just really enjoy the morning together. If you are looking for this type of experience in or around Simi Valley I can't recommend a better place.
July 26, 2013
Rated 3.0 out of 5.0 by ggmr musty
excellent location, right off the 18 freeway. staff was great and facility was clean. only real issue was the room. we stayed in three rooms and all had a strong damp or musty smell, like someone left a wet towel for days and it permeated the walls. also, the hotel ran out of extra pillows!!
July 26, 2013
Rated 2.0 out of 5.0 by ebikerob Slim Pickings in the Valley
I REALLY want to love this property.
It is the only ICH property in Simi Valley.
Unfortunately, the property is old, and in need of renovation.
The staff is really nice, and even acknowledge this, but sort of shrug their shoulders and say "we know".
Sometimes the rooms are really clean, other times not so much.
The furnishings are ok, but not nearly as nice as some of the newly renovated HIE's I've stayed at.
Fitness Center is good, but never has towels and is locked in the mornings. Staff says "they lock it between 8 and 8 in the morning, but we can unlock it for you", which doesn't make sense since it is inside and you need the room key either way.
Again, I stay in ALOT of Holiday Inn Express's and was hoping this would be a winner. I will continue to stay there because there are no other options in the area.
July 16, 2013
Rated 1.0 out of 5.0 by Everythird Not recommended
Dated facility. Uncomfortable beds. Not family friendly. Low quality motel experience. First disappointing experience with Holiday Inn Express.
July 14, 2013
Rated 2.0 out of 5.0 by Ttu1986 Needs updating
The property is very old and not typically of Holiday Inn Express quality. This staff was kind and courtesy. It's just that the property itself is more like a motel. The air conditioner was very loud and the units condensation make the walk ways wet. It was clean but needs a lot of property updating to be a quality property.
July 8, 2013
Rated 2.0 out of 5.0 by damotu damotu
The previous 3 years have stayed at the location and would have given good remarks..Not this time...Noisy (although I chose a downstairs room, Mistake), parking can be terrible unless you don't mind walking away's...This Holiday needs to be completely re-done...The carpets are torn and dirty....Did not stay for the breakfast, had many miles to travel the next day and left early..
My biggest complaint was the extra $100 they charged my bank card without notifying me at check in time...Of course it was credited a few days later, but for someone to use my money w/o telling me is absolutely wrong...This may be the policy now, but have never been done to me previously...I totally resent this policy....Have no intentions of staying at this location again...
June 23, 2013
Rated 5.0 out of 5.0 by Fairchild I keep coming back to this hotel
I have been in and out of the area for three months on business and keep coming back to the Holiday Inn Express Simi Valley. On Day 1 it was obvious to me that the hotel is very well run and this translates into a very positive atmosphere. The hotel itself offers the things that are most important to me: a proper work desk, good in-room WiFi, a comfortable bed and in-room microwave and fridge. This lets me hit the ground running and maintain a productive routine. It also has the nice extras: fitness centre, complimentary breakfast, parking and, of course, the pool. Then there is the location: There are restaurants, stores, gas and groceries all within a block of the hotel, and a large town centre just up the street. Access from the highway could not be easier and the views of the surrounding hills are wonderful. I could go on and on but what really sets the hotel apart is the staff. HIEX Simi Valley is definitely a winner!
June 19, 2013
Rated 4.0 out of 5.0 by Pete651 Nice place
Older property, but very well maintained, would stay here again. Liked secured gates to upstairs and inside rooms.
June 15, 2013
Rated 5.0 out of 5.0 by NE2013 Friendly and helpful staff
We had not planned on staying at his location, but ran into it by accident. We ended up staying one more day because of the great staff and comfort of the room and property. The location was well-supervised and safe. It was very easy to access our connecting flight in Burbank when we needed to and access to outlet stores in Camarillo was only a 30 minute drive.
June 8, 2013
Rated 5.0 out of 5.0 by jdkdp Great room and very comfortable.
My husband and I stayed 2 nights. We were very comfortable and enjoyed the room. The cooler worked great in 98 degress weather. The bed was just like home. We had very soft towels and linens. Very clean. The front desk employees were so helpful and polite. The entire hotel was clean. Best hotel stay of our trip.
June 7, 2013
Rated 5.0 out of 5.0 by Guron Comfortable
Excellent Customer Service. Highly recommend. Will for sure stay here next year same time.
June 3, 2013
Rated 4.0 out of 5.0 by ELIT3 Staff great, rooms okay
Overall the stay was nice.
Cons: The air conditioner was so loud that I had to turn the volume up and down on the TV every few minutes. The ceiling dripped water.
Pro's: Breakfast bar great! Staff very helpful and nice. Location was perfect. Very close to Moorpark College.
June 3, 2013
Rated 5.0 out of 5.0 by CMDRE68 Get close to Reagan!
This property is very convenient to the Reagan Presidential Library and Museum. I spent four nights there and overall my impression of the facility is good. The only disadvantage having a room over looking the pool (i.e. interior courtyard) is that sounds are amplified and carry as they do in any amphitheatre. And you can't control guests speaking to each other. You can encourage the housekeeping staff not to call out from one side to the other!
Finally, while having an open whirl pool bath in the room is a nice touch, it does add to the humidity!
June 1, 2013
Rated 5.0 out of 5.0 by CG81 Great quick Getaway
Big rooms... comfortable bed....spacious shower... and above all great staff!
Just wish I could have made the room a little darker in the afternoon...
May 22, 2013
Rated 4.0 out of 5.0 by Roadwarrior53 Nice Place well run
this is a good hotel with an excellent Free breakfast. The staff is freindly. Beds Good, Towels Good, Shower good. For me to go to the San Fernando valley it is a little out of the way, but I think for the price it is worth the drive. El Torito next store to walk back after cocktails!
May 21, 2013
Rated 2.0 out of 5.0 by Santo720 Hard mattress
This hotel is set up a little differently from the typical hotel in that it is set up around an outdoor courtyard with a pool. I was not impressed with my room as there were no heavy curtains to keep people from seeing in from the outside as they walked by, it allowed too much light in at night, and the mattress was very uncomfortable. While the staff was polite, I would not stay here again.
May 1, 2013
Rated 5.0 out of 5.0 by Helper Courteous service
The Holiday Inn Express in Simi Valley is one of my favorite places to stay. The staff is helpful but they give you "space". If I need anything it is taken care of immediately and cheerfully. The rooms have always been clean and comfortable. The courtyard is beautiful and relaxing. On check out day, I often find myself wishing that I could stay longer to lounge by the pool.
March 22, 2013
Rated 1.0 out of 5.0 by biztraveler550 Poor service and uncomfortable beds
In all my travel experience, I have not been more disappointed as I was with this hotel. My bed was harder than a rock, so I tossed and turned all night. I did not get the type of room I paid for and they put me next to the entrance and when people went in and out the metal door slammed....GET SPRINGS ON THE DOORS!
March 21, 2013
Rated 5.0 out of 5.0 by SA54 General Atmosphere
I very much enjoyed my business stay at Holiday Inn Express. The Staff were most helpful and professional. I especially liked the home baked cookies from Maria, felt like being home. I would highly recommend staying at the Holiday Inn Express. - SA
March 14, 2013