Rated 4.0 out of 5 by 74
Rated 3.0 out of 5.0 by Mr ERI Nice place to stay
It is a nice place to stay for a short while. The pool is a big plus.
July 12, 2014
Rated 4.0 out of 5.0 by doubleaA Great Service
The 2bedroom suit was excellent.
Service from staffs were very helpful and extra miles.
My children enjoyed their swimming session at the pool.
Breakfast has a wide range of varieties and foods were up to expectation.
July 10, 2014
Rated 3.0 out of 5.0 by Tunabicycle Great resort, but rooms need to be maintained better.
The location is in the middle of nowhere, but calling the hotel to get picked up from the Sekupang Terminal was pretty efficient. The Sekupang Terminal didn't have any payphones so the girl at the help desk was kind enough to use her personal phone to call the hotel. The driver arrived about 20 minutes after the call was made.
The hotel has a great pool, sports lounge and the staff are very friendly. They were helpful and checking in was a breeze.
We booked a 2 bedroom deluxe suite and it is of a good size. We sat on the balcony a few times. Upon entering, our first impression was that the rooms weren't up to Holiday Inn standards. The ACs are very old and loud. This kept me up most of the night. The living room AC was also leaking. The safe in the room had a low battery so we couldn't utilize it. I was also surprised that there wasn't an alarm clock available. A number of the outlets were faulty and pushed our chargers back out when we stuck them in. The master bedroom closet light was constantly on because the switch was faulty. So we had to go to sleep staring at a closet that looked like it would take us to Narnia. The bathrooms were not maintained well and there were red rust stains in the bath tub that were obviously not cleaned in a long time. There was also a crack in one of the sinks! Other than that, there were bugs on the wall, and ants on the kitchen counter. The curtains also had stains on them.
Leaving the hotel wasn't very easy. The night before I talked to someone from the front desk and asked him if we needed to book a shuttle to Sekupang in advance and he told us to come down to the front desk an hour and a half before to get everything settled. The following day my husband went to the front desk a well 2 hours before our desired time to leave and they informed him that everything is good and we can just check out before the shuttle is due to leave at 7:40am. We came down at 7:30am and checked out. However, the shuttle WAS NOT arranged. We had to wait until 8am for one to be available. Good thing Sekupang wasn't very far and we still made it to our 8:40 ferry trip.
I would stay here again because the resort has a lot to offer, and it's a good place to come and relax and get away from the city. The tea tree spa was also a nice gem. A little pricey but a great experience!
The hotel is overall pretty good, but the rooms need to be better maintained.
July 6, 2014
Rated 2.0 out of 5.0 by PIONEER GENERATION FOOD REVIEW OF HOLIDAY INN BATAM
For Singaporeans going on holidays, good food is one of their main attractions. The breakfast spread at the Holiday Inn is okay, but, they have to improve on the quality of their meals at their restaurants. Barring in mind the high cost of meals, excluding the 21% taxes, your meals can add to a tidy sum. We dont mind paying for good meals, but the quality of meals served there was poor. At the Tepanyaki restaurant, we were served pre-cooked salmon already precooked in Aluminum foil. All the chef did was warmed the aluminum foil and serve. One would expect to have the chef displaying his skill with his knives but there was none of this, they dont even serve fried vegetables as all tepanyaki restaurants do. After frying the chicken, it was taken to the back and place on a plate and was served to us. The protocol for tepanyaki is to serve directly to the plate where you are seated.
The meal at the chinese restaurant was also a let down. We ordered their set dinners, the prawns in clay pot was soaked in oil.
July 2, 2014
Rated 4.0 out of 5.0 by Nihimi Food and Beverage
Cater more variety of food
Make the stay package for flexible and include greater variety other than just hotel stay
July 2, 2014
Rated 4.0 out of 5.0 by domzday Nice hotel with complete Amenities
I enjoyed my stay in the hotel due its wide range of amenities such as table tennis, billiards, KTV. They have a dedicated gaming room. Except for the KTV, all of the amenities are free of charge. It would have been even better if they have replaced/repaired some the worn down items such as darts and the table for table tennis. I was a bit disappointed with the SPA as it was fully booked for both days when I was there; and it was a weekday. They seem to be understaffed on that department and can certainly still improve. The room I stayed in was very spacious for 2 people. It was a 1 bedroom unit with balcony. The room itself (the way it's designed with the balcony) was nice but you can certainly feel that it was old; there were stains on the curtains, the paint on the wall and the flooring looked untidy, the bed sheets/towels looked old, and the pillows were not exactly comfortable for my standards. My overall experience was still good enough and I will still recommend this hotel to my friends, who would like to go this part of Batam (near the cable ski park).
June 30, 2014
Rated 5.0 out of 5.0 by Coolishbubble A great Getaway and staycation, choose Holiday Inn Resort at Batam.
A great resort if you are looking for a quiet and relaxing stay. Holiday Inn resort provides a wide range of amenities such as 2 swimming pools, a gym. Spa, karaoke, snooker ,lounge, tennis court and restaurant. Shopping centres are also easily accessible as the resort does provides free transportation to and fro trips.
June 29, 2014
Rated 4.0 out of 5.0 by Katijah Great Service
Service was mind blowing .
Room was comfortable and clean.
Had an enjoyable time.
Better food choice at the food outlets would be good.
June 28, 2014
Rated 5.0 out of 5.0 room is great for family
room is great, service is good, but not near to seaside and don't have the beach
June 26, 2014
Rated 5.0 out of 5.0 by Double Great service and good food
I had a very comfortable stay for more than 3 weeks, and enjoyed the sunset with a Bintang beer at the balcony.
June 26, 2014
Rated 4.0 out of 5.0 Great Staff
Good And Friendly Staff. Honest Staff Too. I left my money on the dining table. I call for extra blanket. But I went out before they deliver to me. When I come back, I received my blanket. And my money is still on the table.
June 26, 2014
Rated 2.0 out of 5.0 by val31 Nice teppanyaki
Garlic fried rice is nice! Ambience of the restaurant is good.
June 23, 2014
Rated 5.0 out of 5.0 by Sammi9 Excellent staff and comprehensive facilities
A very self sufficient hotel where there is really no need to venture out beyond hotel ground. The hotel's facilities cater to all age of people and we thoroughly enjoyed ourselves. The kids had a great time at the game room while. The little ones were busy with all the art and craft and play at the Panda Club. All the husbands enjoyed their drinks and game of pool at the sports lounge while my sisters and I spent hours singing our lungs out at the karaoke. Staff was excellent, always smiling and attentive. Rooms were huge and roomy with comfortable.beds. We are already planning to visit again next June.
June 21, 2014
Rated 4.0 out of 5.0 by Cloggy Perfect stay
Always a pleasure staying in this hotel. Very friendly staff, good restaurants and excellent rooms.
June 20, 2014
Rated 4.0 out of 5.0 by 1234ck Family Friendly
It's a huge resort which family friendly facilities. My daughter enjoyed watching the swimming pool from the room very much.
We are very appreciative that the hotel gave us free upgrade to 2 bedroom suite as well. It was spacious and clean. And we enjoyed our stay in the hotel room a lot.
The spread of breakfast however is similar/ same every morning. It will be great if they can give more variety.
It will be great if they can have more shuttle bus services to city area too. There were such a big group of people fighting to go up the bus. I found it chaotic too. Although i was the first few to booked/informed the service desk staff about the trip, i found that there was no order in boarding the bus too. I was actually pushed by another visitor from the back though i was told to board the bus.
June 18, 2014
Rated 5.0 out of 5.0 by Bobster27 Great Place with great facilities
The facilities are great.
We have to wait for about 45 min before our room are ready.
Food pricing at the resort restaurants are too expensive. Just imagine, fried rice, some dim sum and sweet and sour pork cost almost S$100 for lunch.
The frequency to town should be more on weekdays too, timing should be 11am (for lunch in town) and coming back at 8pm (after dinner)
June 16, 2014
Rated 4.0 out of 5.0 by annaZ 大部分设施都很舒适
June 13, 2014
Rated 3.0 out of 5.0 by alinanina7 Comfortable place to stay to relax
Far from the city and cab fares may add up a bomb if you frequent city visits. Shuttle services to city is provided although the frequency was not often. Overall a wonderful place to relax if you don't intend to head to the city often. Good service.
June 12, 2014
Rated 4.0 out of 5.0 by Nesh123 bedding
We asked for 2 rooms for 2 couples. But one of the rooms came with double beds instead of a single king size. The staff told us to move and combine the beds.
June 10, 2014
Rated 4.0 out of 5.0 by prataz Great Service and Attentiveness
- The facilities is old. Can use some refreshing and upgrading
- Food can be improved
- The staff are super attentive and friendly!
- They even provide a free taxi when we missed the transport shuffle to our ferry!
June 10, 2014
Rated 4.0 out of 5.0 it was almost perfect
the room was comfortable, and the stay was overall pleasant. It would have been perfect if the food we ordered for room service was not left to rot outside our room overnight. Also, on the second day, during checkout, I was requested to produce the receipt for the deposit given on check in. I did not have that as I was not told to reproduce it earlier. The lady at the reception made me go back and get it, but when I could not find it she very reluctantly tore out the carbon copy of my receipt and told me to sign so she could return my deposit. Would have preferred to pay the deposit by debit, Visa, as I did not carry alot of cash on me, but that was not accepted.
June 9, 2014
Rated 4.0 out of 5.0 by Yinz1503 Excellent service an resort feel
The resort was 30 mins away from the town area where the shopping malls are, the hotel provides shuttle service to shopping malls which help get tourists around. Facilities in the resort are in great condition, the pool looks clean and nice too! The spa area was very relaxing and the staff were great, no hard selling. They provide wide variety of healthy continental breakfast which are not heavily salted. Generally, we enjoy the trip and will definitely visit again!
June 8, 2014
Rated 5.0 out of 5.0 by Sunnys79 Great resort
Great resort, everything you need on site and beautiful, quiet location.
June 5, 2014
Rated 4.0 out of 5.0 Superb service & love our experience there.
The staff service were great. We enjoyed our time there. They ensured that we have a great stay there.
June 5, 2014
Rated 4.0 out of 5.0 by gracenghl Great service
The rooms are clean and service staffs are very helpful. The pool is great and massage is highly recommended.
June 5, 2014
Rated 4.0 out of 5.0 Overhaul of the hotel rooms
Been to Holiday Inn Resort Batam many many times. Overall experience is good.. just that throughout the stays over the years, the room seriously need to spruce up a little, to generate new interest and new experience for the guests.. some of the fixtures are worn out, especially in the toilet...
And also on the shuttle service, it would be nice if the frequency can be increased and the time extended to slightly later...that would give the guest more time to shop before returning to the resort.
June 4, 2014
Rated 3.0 out of 5.0 by 2014May Great Service
I chose Holiday Inn Batam for my last weekends gateway as it is near to Singapore.
FIrstly, they have nice staff and services. Especially the driver (*forgt his name, but I think the name start with Nxxx), he is friendly enough to show us the place we want to go and even can remember us when we come back to the hotel.
Second, the room and bed is comfortable enough. However, at night, do not know where is the ants come from, it is all over our bed. We really cannot sleep on it at all. So we called the front desk, and they arranged the housekeeper to come and check, but they brought along the Baygon! How do you expect us to sleep when you spray the Baygon in the room?
Luckily they managed to change a room for us. But the facilities in the room is not standard with the previous one we stayed.
Overall, we are still satisfied the services and the hotel.
May 26, 2014
Rated 4.0 out of 5.0 by mainemaine Refreshing!
A simple,short, getaway from all those noises and city ambiance,
we went to Batam on a very short notice. Booked Holiday in at 12mn and went there right the next morning.
Staff were very nice,hospitable and smiley! They are trained well :) I loved how the place was put altogether, love the pools and the indoor pool! Weekdays is not crowded it's as if we rented out the whole place! Haha! That's the feeling! For couples who have a very short time for vacation (based in SG) Holiday Inn Resort in Batam is recommendable, two thumbs up!
May 21, 2014
Rated 5.0 out of 5.0 by ThanaBoi You had me at WOW Holiday Inn Batam!
Unless you have been living under a rock, it is without a single doubt that when you are in Batam, you stay at Holiday Inn Batam.
The apartment styled rooms are nothing less than comfortable. Love the settings, ambiance was comfortable - made me feel like wanting to stay longer.
The Chinese Restaurant although quiet it served fresh , delicious food. Japanese was quite and experience. Thai restaurant made me wanting for more.
The spa was delightful. I didnt do much there but the warm gesture from spa staff was comfortable.
Getting into town granted is a bit of a distance, but i like it that way.
Anyway, my warmest regards to the Team at Holiday Inn Batam. I am definitely coming back.
May 4, 2014
Rated 3.0 out of 5.0 by Snowy08 Great Relaxing Short Stay with friendly staffs
Had a one day stayed at Holiday Inn Batam and the staff are friendly. The hotel room and bathroom is clean. Our room was upgraded to two bedrooms. I had a good sleep as the bed was comfortable. The location is away from city area which is quiet and peaceful which we like it alot.
The breakfast is nice and there are many varieties. Check in/out was smooth and the staff even helped us to booked the return ferry ticket. As our return ferry is at batam centre, so we had to take taxi there. It would be a plus if the hotel provide free shuttle to batam centre.
The seafood place and the kueh lapis that your staff recommended are great. We love it!
Overall, we are satisfied and happy with the short stay at Holiday Inn Btam.
May 2, 2014