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Rated 4.1 out of 5 by 318 reviewers.
Rated 5.0 out of 5.0 Pleasantly surprised Great location. Comfortable and spacious room. Staff efficient and attentive. January 24, 2015
Rated 4.0 out of 5.0 by Great location Good location for business trip. Price is reasonable, and clean rooms with internet. Price is ok for orchard road location. January 24, 2015
Rated 4.0 out of 5.0 by Tiny improvements needed Just have your maintenance to look into the tiny things. I found the coat hook in the bathroom loose. The shampoo and liquid bath, A separate type should be used. It did not do justice to my hair. I ended up buying a bottle of shampoo. The TV display quality is really not even of HD quality. Not really important, only my kid who stayed in the room was complaining on it. The position of the Fridge under the security box, seems out of place. the inside of the box was so warm. It's good to have the fridge in the cupboard as it helps dry the clothes but won't help electronic stuff like laptops and cameras. January 23, 2015
Rated 4.0 out of 5.0 by Quite comfortable hotel to stay, almost all thing needed is provided. This hotel is quite comfortable to stay, almost all the things needed is there for you, the only thing i dont like about is the washroom and the shower, it uses two in one door for washroom and shower room. it will be ok if the room is only for one person to stay, if two person were in the room, one using shower other have to use the washroom. it will be quite inconvenience. another con about this hotel room is the sound proof of the room, during my stay at the hotel, it is because of the hotel is quite fully occupied, and also because of holiday season, lot of the family guest stay in the hotel, they normally occupied two to three room, it is because of this they tend to chat outside the room at the corridor loudly, this had make us very annoying. what i hope the hotel management could step up their care on this area. January 22, 2015
Rated 4.0 out of 5.0 by assist calling a cab After checked out from hotel on 19th Jan 2015 morning, I requested a cab for airport send off, and I asked reception if they could help me to call a cab, obviously they said yes and proceed, everything is fine until the limo cab showed up, if the security doesn't/couldn't help me to get any cab, they can just tell me that they can't help, I'm all fine with it, and it's Orchard, i can grab a cab anywhere nearby. Don't call an expensive limo cab for guest, if I wanted to use a limo cab to go airport i would've been stayed in 5 stars hotel and use their transportation service for free! This is ridiculous! The security told me that he couldn't get any regular cab AFTER the limo cab showed up, how am i suppose to reject ? Overall, everything is superb for this hotel, comfort bed, clean, reception staffs are friendly, superb efficiency check-in/out and most importantly, great location ! January 22, 2015
Rated 3.0 out of 5.0 by Stay for the location Our only reason for using the hotel is the location. Otherwise, value for money is poor. Small sized rooms, below average breakfast (always use restaurants around the hotel for breakfast), only hotel in the world that does not provide iron/ironing board in the room, small sized bed specially if being used by 2 persons, no room service, January 21, 2015
Rated 5.0 out of 5.0 by Convenient location IN the heart of Orchard road, convenient especially for business traveller as we just need a place to rest after whole day meeting, without any add on frills to pay for. Rooms are comfortable. January 19, 2015
Rated 5.0 out of 5.0 by Great location Great hotel with a great location to boot. This is right in the heart of Orchard Road. rooms are modern and comfortable. Simple, classic designs. More can be done with the bathroom but for the price, i think this one is a gem. January 19, 2015
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