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Rated 4.1 out of 5 by 247 reviewers.
Rated 4.0 out of 5.0 by Great location Enjoyed our stay, room was comfortable and very clean. Love the bathroom design with the one door being used as the bathroom door and shower door. Breakfast choices were limited. Sleep quality was impacted by construction activity near hotel. Location was great. Overall, a good experience. Happy to stay again on my next visit to Singapore. October 14, 2014
Rated 4.0 out of 5.0 by Nice and cosy Stay We very much like this particular HIE. Our stay here had been very enjoyable. October 11, 2014
Rated 5.0 out of 5.0 by Great Service! Great hotel location, ideal for shopping and touring. Excellent customer service as well. - Ryan B October 9, 2014
Rated 4.0 out of 5.0 by Comfortable bed Great location in Orchard Road. Comfortable bed to sleep. Great breakfast for small eater. October 4, 2014
Rated 5.0 out of 5.0 by Outstanding customer service from all staff The friendliness and efficiency of all the staff made this a pleasant stay. From the man cleaning the lift to the front desk staff and the kitchen/waiting staff the service was outstanding. October 4, 2014
Rated 4.0 out of 5.0 by Personal y ubicación Muy bien ubicado en un pun to central de orchard road por lo cual para caminarla estaba bien. Para ir al metro estaba a unos 8 minutos a pie. El trato del personal fue buneo muy atentos solo el desayuno era algo escueto. October 3, 2014
Rated 5.0 out of 5.0 by great service Staff and service was good. but as soon as the booking was made there was no flexibility on the date changes, - Even though i booked for 7 days my work was complete in 5 days and i was not able to cancel the room for the next two days as it was already paid for. - flexibility in booking and cancellation could have been better. - And Holiday inn can bring the concept of Pay while you stay October 1, 2014
Rated 3.0 out of 5.0 by Guest service and comfort More room for improvement for hotel guest comfort and convenient. September 30, 2014
Rated 4.0 out of 5.0 by Excellent service, Room very clean Very friendly and helpful staff. Rooms were very clean. September 26, 2014
Rated 4.0 out of 5.0 by Great Location Comfortable Clean rooms and great location near Orchard Road September 24, 2014
Rated 5.0 out of 5.0 by Excellent location with modern conveniences We stayed for 4 nights. The first breakfast was really good (as were all the rest) and it changed every day. On our last morning we were speaking to the chef and mentioned that we loved the roti that had been served for breakfast on the first day - he replied by saying "we change the breakfasts daily but if you would like some roti now I will make you some" - hence within 5 minutes the roti was brought to our table. You can't ask for better service than that!! The rooms are very well designed and comfortable. September 20, 2014
Rated 5.0 out of 5.0 by FANTASTIC HOTEL. we stayed at the holiday in express for 4 nights. the staff was very good and friendly, they gave us late chek out to 6pm! we thank you for that. the room was outstanding, every thing was clean , loved the pillows!, the bathroom was great, so was the shower. the b/fast was just right, had every thing we needed, from cold to warm, the hotel is just around the corner from Orchard rd. and MRT, we can only recommend this hotel highly to every one . thank you for a great stay! we will be back next year! September 19, 2014
Rated 5.0 out of 5.0 by Overall professional service and comfort. We would highly recommend the Holiday Inn, as a perfect position to stay in Singapore. The staff were so friendly , from the time of arrival outside from the Porters, to Reception staff and floor staff. The bedroom was well equipped , very clean and the most comfortable bed we had experienced in our 7 week holiday overseas. We received the wake up call, and everything was organised with the shuttle bus back to the airport. We would definitely go back there and tell our friends to go there too. September 17, 2014
Rated 3.0 out of 5.0 by Great sercive & strategic location Great staff, great location, fast check in & out, unfortunetly food taste is fear & the variety food choices is not good . But overall is oke because the location is near to go to mall. September 17, 2014
Rated 5.0 out of 5.0 by Very good value Nicely located, clean, and reasonable. I can recommend for business and leisure traveler. September 16, 2014
Rated 5.0 out of 5.0 by Excellent location and wonderful staff. Thank you Hotel located just on orchard road. very close to all shopping malls. staff very friendly and helpful to all needs. love the place and will comeback to this hotel again. Good Express!!! September 15, 2014
Rated 4.0 out of 5.0 by Spacious Room, Conviniently Accessible and Value for Money I've stayed here for a business trip and it was really conveniently located in the middle of the shopping stretch, where taxis are easy to get and MRTs were very accessible (walking distance), after all, it is IN orchard road! Just right behind Abercombie and Fitch. The room is spacious compared to other Holiday In Express but there are no facilities, if its purely business or shopping however, this is really good place. The rooms are spacious, very friendly staff (as for all Holiday In Express experience i have so far, wonderful synchronized GREAT customer service standard). The only thing missing is the variety of breakfast buffet spread, would be great to add bacon, ham and few more. Other than that, it's always a pleasant stay here and makes my business trips always as smooth. Definitely will come back again :) September 14, 2014
Rated 5.0 out of 5.0 by Great Hotel! We stayed at Holiday Inn Express,Singapore and must say we are overwhelmed by the professionalism and customer service. Krishna from reservations, ensured she booked the room as per our requests. The check-in was a breeze. Zaida from Front office was extremely courteous and ensured our requests be accommodated. Chef Ram was another gentleman, who gave tips as to how to visit the key places and even getting a vegetarian dish only for us. Even the concierge was nice, handling our requests for taxis with ease. All in all, a stay well enjoyed. Highly recommended! September 13, 2014
Rated 4.0 out of 5.0 by good location The location is good, near around shopping mall, medical check up. But the wifi always trouble. September 13, 2014
Rated 5.0 out of 5.0 by Great location, Superb value The property is right at the centre of the business and shopping district. You can get basically what you need within minutes of walking as a tourist. September 8, 2014
Rated 4.0 out of 5.0 by Comparing Holiday Inn stays This Holiday Inn was not nearly as good as the ones we have stayed in Australia September 7, 2014
Rated 2.0 out of 5.0 by Please respond to me my laundry problem great hotel location, comfortable room, sadly some front desk staff are very unfriendly, my clothes got discolored and stained after laundry, it was with no stain before laundry. so i am still waiting response how to be compensated for damage of the clothes. September 5, 2014
Rated 5.0 out of 5.0 Great Stay The location was perfcet next to MRT and in the heart of Orchard Road all what I want was next to the hotel The Rooms very comfort and secure enough for 2 person, breakfast also was great. You can have a drink anytime you want very Comfort and cosy hotel. September 4, 2014
Rated 4.0 out of 5.0 by Clean, comfortable, & good location It was worth to spend 3D2N at Holiday Inn Express Orchard Road during our trip to Singapore with its cleanliness, comfortable atmosphere, convenient of location, & friendly staffs. The breakfast is nice although only limited choices are available. September 3, 2014
Rated 4.0 out of 5.0 by Good location, new, clean and fresh property I like this location on Orchard road. Walking distance to shops and convenient store 24/7. The room is very clean in this new property. Breakfast was simple but not too bad considering having fruits and a few hot servings but not full breakfast one can expect. I had good quality sleep. The only concern I had was the lack of fitness/gym. September 3, 2014
Rated 3.0 out of 5.0 by Low water pressure during my stay in Holiday Inn Orchard Singapore Hello to the Customer Service team, The only downside I have is the water pressure in the washroom is low. Low water pressure caused a longer time needed for shower and cleansing and led to frustration to certain extent. Hope the issue can be rectified to provide a better hotel-stay experience to the consumers. Thank you. Mr Tsing September 2, 2014
Rated 3.0 out of 5.0 by comfortable but limited choice of food -cleanliness room but a reasonable space. -limited choice of breakfast but comfortable you can take food out if you are hurry. August 30, 2014
Rated 1.0 out of 5.0 by not as my expectation not friendly staff no lock for the bathroom food was not good August 29, 2014
Rated 4.0 out of 5.0 by Good hotel with an odd recommendation This is the second time I've stayed at this hotel this year - for a week each time. It's a new hotel and is nicely modeled. The staff is nice and helpful. It's in a great location near Orchard Road and a lot of shopping. The breakfast is nice. However, they don't have irons or ironing boards in the rooms. Instead, there are two irons for the entire hotel located at an outside laundry room. So, if you want to iron your clothes, you have to go outside (and as much as I love Singapore, it is always hot and humid). They probably did this to save money, but at what cost? Also, the wifi was a bit spotty for me during this stay. Finally, there is no gym on the property. August 27, 2014
Rated 5.0 out of 5.0 by Awesome service After a long flight it was great to experience such a warm welcome. A nice large room that was very quiet and then a nice breakfast prepared us for our next 13 hour flight. Thanks Holiday Inn Express Orchard Rd. August 26, 2014
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