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Rated 4.0 out of 5 by 231 reviewers.
Rated 5.0 out of 5.0 by value and clean for a expensive city this hotel is in perfect location and I have no complaints. It was one of my best stays in IHG hotel July 31, 2014
Rated 3.0 out of 5.0 by Good location and value for money Pros - strategic location for shopping and near to MRT subway ,value for money, good breakfast , comfortable bed and room. Cons - Overall not bad to stay , Autopass cannot read the reader. Exit parking ticket also not working. IT system need to be improved. July 30, 2014
Rated 4.0 out of 5.0 by Great Service! I love the simplicity and coziness of this hotel, looks new and looks fresh! A hotel right in the heart of Singapore's premier shopping haven. You can leave your hotel, take a walk, go shopping and go back to your hotel with your feet. Bus stop is also a few steps from the hotel, that is why it's very accessible! And as far as I know, Holiday Inn Express Orchard is the most affordable hotel in the center of Orchard shopping district! Well, just no available swimming pool and in-house spa/massage for further relaxation. Everything is great, but just request for a room away from the lift (request for a room not exactly behind the lift if you want a sound sleep). And note, staff are very accommodating, friendly and always smiling! and these make guests feel welcome to the hotel! July 30, 2014
Rated 5.0 out of 5.0 by Very comfortable bed, lovely soft pillow, slept well. Excellent service, we arrived early and were able to check in a couple of hours earlier which was marvelous, . All the facilities we required , very clean and quiet, lived the soft pillows and comfortable bed. Receptionist very polite and very friendly overall a totally professional experience and we look forward to returning in a couple of months. July 30, 2014
Rated 5.0 out of 5.0 by 干净,整洁,服务满意 1、酒店地理位置很好,位于市中心,靠近地铁站,出行很方便。 2、酒店的设施很新,房间设计人性化、床铺舒适。 3、前台服务人员服务热情,办事效率高。 July 23, 2014
Rated 5.0 out of 5.0 by good locations for shoppers, comfortable and reasonable value for money like the hotel locations, it's very comfortable for shoppers so you can back and fro to the locations. The front office staff is very helpful, the room is good , it's only the water runs off the floor due to the small gap between shower room and powder room. I remember ordering for double bed but get single queen bed for 2 persons, which is rather small for 2 people. Luckily the housekeeping is helpful by fulfilling our need to get another comforter. Thanks July 23, 2014
Rated 4.0 out of 5.0 by 新加坡购物地点的快捷酒店 服务尚可以,房间空间小点;地点不错,方便购物! 服务尚可以,房间空间小点;地点不错,方便购物! 服务尚可以,房间空间小点;地点不错,方便购物! 服务尚可以,房间空间小点;地点不错,方便购物! 服务尚可以,房间空间小点;地点不错,方便购物! July 23, 2014
Rated 4.0 out of 5.0 Good location Second time here, service & room is good. No hassle checking in & out. Encountered 2 rounds of false fire alarm in the middle of the night during the stay which was a bit unpleasant but the staff managed to have things under control. July 21, 2014
Rated 5.0 out of 5.0 by Superior Hospitality and Great Location The hospitality and professionalism of the staff was exceptional. The location is perfect for shopping and business. Great restaurants in the area and walking distance to Botanical Gardens!!! July 21, 2014
Rated 5.0 out of 5.0 by Great service The hotel has very efficient service and has quick access to both the bus and MRT stations to get to anywhere in the city. July 20, 2014
Rated 5.0 out of 5.0 by Superb hotel!! Was greeted by the check in staff. Very polite and excellent service! Rooms are very comfortable and cozy. Dont mentioned about the location, very centrally located and walking distance to all shopping malls and train station. I would rate it 9/10. July 20, 2014
Rated 5.0 out of 5.0 by Holiday Inn experience Clean, compact ,comfortable, courteous staff Good location for accessing the MRT and main shops in Orchard Road July 17, 2014
Rated 5.0 out of 5.0 by great experience good breakfast selection clean rooms fast wifi excelent location staff were great July 17, 2014
Rated 5.0 out of 5.0 by Clean, convenient and comfortable stay This is a great choice of hotel for leisure and business purposes. Centrally located at shopping paradise of Singapore. Easy access to MRT. Friendly and attentive staffs. July 16, 2014
Rated 4.0 out of 5.0 comfortable bed Good hotel in particular for its location , comfortable room and excellent service July 15, 2014
Rated 4.0 out of 5.0 by Breakfast Breakfast earia should be changed by lowering the nr. Of persons on any given time thaking there Breakfast. July 15, 2014
Rated 4.0 out of 5.0 by Excellent location at reasonable price Very convenient location which is good for both business and leisure. Hotel is relatively new and staff service is good too. Affordable price for a select-service hotel which I will highly recommend. July 15, 2014
Rated 4.0 out of 5.0 by Recent Stay I thoroughly enjoyed my recent stay once again but may I suggest for your breakfast menu to have a variety of choices. July 14, 2014
Rated 3.0 out of 5.0 by understaffed, very basic Perhaps it is just the nature of an "express" hotel, but I was very disappointed with our stay at this hotel. Even though there were 3-4 staff members regularly working the front desk, there was always a good line in front of reception. So asking for anything, or just a question was always a hassle. Once able to speak with the staff however, they were very friendly and helpful. Not a bad hotel if you don't need to ask for anything or have any questions. Could be remedied easily with a larger reception and/or a concierge desk. July 13, 2014
Rated 5.0 out of 5.0 by A welcoming feel Arrived at midnight and staff were friendly and had no problems checking in. Room was clean and location was great. Overall a very functional stay. July 12, 2014
Rated 5.0 out of 5.0 by Great location Stayed recently at Holiday Inn Express. Staff at check in and for enquiries very helpful. Our room was good value and very comfortable. The breakfast was all we needed and very well presented. Very close to shops and transport of buses and MRT, also visitors Centre. Would stay here again and recommend to others. July 9, 2014
Rated 5.0 out of 5.0 by The staff are great! I was injured during that time, and every staff is very caring and willing to help. Especially the housekeeper, he is very caring, always make sure my room is in perfect condition and I have enough water. Also, in the first a few days, the staff helped send the breakfast to my room, and later when I went to have breakfast by myself, the staff noticed my hand was wrapped, so always be ready to help. All of these make me so warm and touched, thank you! July 9, 2014
Rated 5.0 out of 5.0 by Excellent location and friendly staff We enjoyed our stay here. The location was excellent - close to the best malls and food courts available in Singapore. The closeness to the Somerset MRT and good cab services also made our visit comfortable July 8, 2014
Rated 5.0 out of 5.0 by 酒店位置好,服務親切! 酒店位置好,在兩地鐵站中間,服務親切!又因為他的大門口不是在大馬路上,所以覺得客房其實很安靜。房間設備齊全,只是沐浴乳是三合一。 服務人員適時解決客房問題,親切回答所有問題! July 5, 2014
Rated 2.0 out of 5.0 by IHG brand hotel, empty minibar! Really!? Intercontinental Kuala Lumpur have fully stocked minibar and is part of IHG. Soap bars preferred; don't try to save with soap shampoo. LCD should be flexible and HDMI ports accessible. Sound proof rooms. Next door building construction is regrettable but hotel management should consider sound proofing all rooms. July 4, 2014
Rated 4.0 out of 5.0 by Excellent location and great value!! The hotel is situated in an excellent location. In comparison with other hotels located along Orchard road, the hotel provides great value for money. Will definitely come back. Highly recommended. July 4, 2014
Rated 5.0 out of 5.0 by Excellent location Very strategic location on central orchard..easy access to MRT stations as well Room simple but comfortable. All essential amenities provided. Good service and friendly staff July 3, 2014
Rated 4.0 out of 5.0 by Trip I was glad that we were able to check in upon our arrival which was at 10.30 am to the hotel. This has eased me from lugging my bags to the office. I would have appreciated if there were a chain locked to the hotel door as this would give me a sense of security. July 2, 2014
Rated 5.0 out of 5.0 by 位置好,服务好,整洁 性价比很高的饭店,地理位置很好,交通很方便,工作人员服务很好,房间很整洁,但早餐种类偏少,希望以后早餐能够增加的品种,比较适合中国人的需求。 June 29, 2014
Rated 4.0 out of 5.0 by Convenience of location and easy atmosphere Unlike most other hotels in downtown Singapore, Holiday Inn Express offers a good image as a typical "business hotel" and "budget conscious" accommodation for both business and pleasure travelers. The sojourn is just sufficient to cover the basic needs without losing essential elements of a decent hotel. The very location is one of the best attributes of this hotel, being conveniently located to subway access and to most of the dining and shopping spots in town. It is obviously a relaxing (not uptight) atmosphere as you enter the hotel lobby, giving more of a family type environment of "freedom" and "ease of use", while keeping the security aspect quite under control (card controlled elevator system) without a sense of "being watched". Keep it up. June 29, 2014
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