Rated 4.1 out of 5 by 315
Rated 4.0 out of 5.0 by fokuroku assist calling a cab
After checked out from hotel on 19th Jan 2015 morning, I requested a cab for airport send off, and I asked reception if they could help me to call a cab, obviously they said yes and proceed, everything is fine until the limo cab showed up, if the security doesn't/couldn't help me to get any cab, they can just tell me that they can't help, I'm all fine with it, and it's Orchard, i can grab a cab anywhere nearby. Don't call an expensive limo cab for guest, if I wanted to use a limo cab to go airport i would've been stayed in 5 stars hotel and use their transportation service for free! This is ridiculous! The security told me that he couldn't get any regular cab AFTER the limo cab showed up, how am i suppose to reject ?
Overall, everything is superb for this hotel, comfort bed, clean, reception staffs are friendly, superb efficiency check-in/out and most importantly, great location !
January 22, 2015
Rated 3.0 out of 5.0 by teearr54 Stay for the location
Our only reason for using the hotel is the location. Otherwise, value for money is poor. Small sized rooms, below average breakfast (always use restaurants around the hotel for breakfast), only hotel in the world that does not provide iron/ironing board in the room, small sized bed specially if being used by 2 persons, no room service,
January 21, 2015