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Rated 4.7 out of 5 by 96 reviewers.
Rated 5.0 out of 5.0 by Excellent service and management We spent two nights at the hotel and when we were packing up in the evening in preparation for departure the next morning, realized that a cardboard printer box including a printer CD and cartridge were missing. We called the desk to see whether they had a way of locating the box, which may have been trashed, and were told the supervisor would be in at 6:30 and would be told. When we went to the desk in the morning, the supervisor met us, told us she had checked the trash and could not find any trace of the box, wondered whether we may have placed the box near the trash receptacle in the room, but asked whether we would mind waiting until the individual who had cleaned our room would come in. After all this, no light was shed on the disappearance of the box and contents, but the supervisor/manager handled the situation very professionally. She placed no immediate blame on the employee, nor did she make us, as guests, appear at fault. She offered to get us a new print cartridge, then offered us money for it, and we said this would be fine. However, she then said she would give us credit for a night, and also gave us a Gift Certificate for a business. We felt this was going way beyond what she would be required to do! We were just so impressed with the way the supervisor/manager handled the whole situation. August 24, 2014
Rated 3.0 out of 5.0 by Hard to get in/out of rooms. Door closers are set ridiculously stiff--a chore to open from either side. The same is true or common areas: pool, fitness center, laundry access. August 21, 2014
Rated 5.0 out of 5.0 by Comfortable, kid friendly and great staff First time for my grand-kids to stay in a hotel. They wanted to go back on our way home!! Great experience! We will put this one in our memory book! August 21, 2014
Rated 5.0 out of 5.0 by Best place to stay in Sioux City, IA I have family in the Sioux City area and have stayed at several hotels. From hear on, I plan to stay at this Holiday Inn Express. The hotel meets all of my expectations and have a yummy breakfast as well. I recommend staying here. August 21, 2014
Rated 5.0 out of 5.0 by Great stay Typical of HI Express, nice room, great bed, friendly staff. August 20, 2014
Rated 5.0 out of 5.0 by Great staff One of the better HI Express. Staff was great both at check in and check out. Clammy was a great help. August 18, 2014
Rated 5.0 out of 5.0 by A great place to stay Had a great experience with the Southern Hills, Holiday Inn Express and would recommend staying if you are in the area. August 18, 2014
Rated 4.0 out of 5.0 by overnight quick stop Very polite staff, clean and quiet room. Nice hot shower, and comfortable bath. August 14, 2014
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