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Rated 4.8 out of 5 by 138 reviewers.
Rated 5.0 out of 5.0 by Very nice hotel Was driving through Sioux Falls on a business trip and chose the Southwest location. It was clean, staff were good, internet worked fine. Within blocks of a variety of food choices. I will stay there again if the opportunity arises. June 10, 2014
Rated 5.0 out of 5.0 by Excellent Staff and Quality Rooms This Holiday Inn Express is the only place we stay at in Sioux Falls. The staff is absolutely the BEST! One time we were visiting while checking in, and mentioned a funeral we were going to the next day. They told us there is a berevement rate that they would apply to our room rate. On another occasion, my husband stopped there because he was too tired to make it home after driving for our farm business. Again they told him they would apply the business rate to his room. The last time I was going by. I even stopped to say hi, and gave them some of my caramel rolls! June 8, 2014
Rated 5.0 out of 5.0 by Just Recomended ! GREAT GREAT GREAT job ! Rooms-facilities and CONGRATS to the stuff (all times smiles and more than willing to serve ! ! ! ) THANK YOU June 6, 2014
Rated 5.0 out of 5.0 by Clean, comfortable and great service My family stayed at the HI express SW to attend a family event. We were very pleased with the rooms (queen suites). The rooms were clean, spacious and very comfortable. The TV had a large selection of channels, more then average. The temperature in the rooms was comfortable and noise was not an issue, except maybe my twin boys. The breakfast area was very spacious and had a large selection. We spent some time in the pool area and they have a great setup for toddlers. I recommend this hotel to anyone staying in the area. June 5, 2014
Rated 5.0 out of 5.0 by Great service Amazing customer service. I travel 3 states for work and this is my favorite hotel. June 3, 2014
Rated 5.0 out of 5.0 by Great customer service and customer loyalty! I travel 3 states for work and this is my favorite property to stay at. It is awesome! June 2, 2014
Rated 5.0 out of 5.0 by Very clean and quite Very Clean and comfortable, checking out was easy stall was friendly. May 31, 2014
Rated 5.0 out of 5.0 by Quiet Gem Very nice Holiday inn Express. The rooms are large and comfortable. The Hotel is far enough from the interstate to be quiet, but not too far away to make it long drive to rejoin the interstate. The breakfast choices were very good. This is one of the nicest Hotels I have ever stayed in. If I go back to Sioux Falls, I will stay here again. May 30, 2014
Rated 3.0 out of 5.0 by Overall experience The hotel was very nice with nice amenities. We stay out multiple weekends a summer at multiple hotels for my boys travel baseball teams. We no longer will ever stay at a holiday inn express. Our future reservations will be changed. We were told by staff we had to be in our rooms by a 11:00pm. I understand that they are trying keep it quiet for other guests, however we just asked that we sit in the breakfast area and talk. We were not loud at all! We were told we were to go to our rooms. As a paying customer and respectful adult I do not appreciate being given a curfew Our travel teams will no longer choose a holiday inn express which is multiple rooms multiple weekends a summer May 28, 2014
Rated 5.0 out of 5.0 by Holiday Inn SF SD Great place to stay. My one small complaint was I asked for a bottle of water to take some medicine as we were checking out.. the clerk said it would be 2 dollars. Sorry folks... but I just spent 3 nights in your hotel and asking me for 2 more dollars for a bottle of water didn't sit so well, it was rather insulting actually. Especially since the HI Express in Yankton gave me a bottle when I checked in. At any rate... it's a very nice hotel. May 28, 2014
Rated 5.0 out of 5.0 by One of the cleanest hotel pools I have ever seen My two year old daughter loved the pool, slide, and splash pad. I loved taking her swimming because this was one of the cleanest hotel pools I have seen. The staff was kind and accommodating at check-in, and the breakfast was divine. May 28, 2014
Rated 5.0 out of 5.0 by Tornado Shelter unknown The staff were young and obviously inexperienced in professionalism when people are in the lounge or business center. They laughed and were loud while we were present. When there were Tornado sightings announced on TV I called the desk as to where the Tornado Shelter was and they didn't know but would have to call the manager and get back to me! Choices for breakfast were the best of any HI Express I have ever stayed at and it was kept clean and well-stocked. May 19, 2014
Rated 5.0 out of 5.0 by great overall A very friendly and knowledgeable staff. Great property. May 14, 2014
Rated 5.0 out of 5.0 by Great staff Friendly staff, knowledgeable staff, very clean hotel, comfortable beds. May 14, 2014
Rated 5.0 out of 5.0 by Holiday Inn Express SW I would like to say a HUGE THANK YOU to the whole staff at the Holiday Inn Express SW Sioux Falls, SD! I have traveled there 3 times over the past few months with one of my childrens traveling volleyball team. The customer service was always GREAT, rooms were always nice, breakfast was always ready to go in the morning which the girls counted on! After the first tournament had we not had this wonderful experience would have tried some other suggestions that we recieved from the organization but as parents and the coaches of the Black Hills Juniors we say Thank you for the great service this season we will definately be back next year!!!! May 8, 2014
Rated 5.0 out of 5.0 Relaxing, Reliable, Recommending! We have stayed at this location in the past and I am never disappointed! We like to stay here when visiting friends and it is perfect. The rooms always smell so fresh and clean, and even though it was opened a couple years ago it still seems brand new. The carpet is soft, the beds are SUPER comfy and I always feel well rested waking up the next morning. Speaking of waking up, I cannot wait to go and eat the breakfast at the hotel so I actually don't sleep in! They have biscuits and gravy, sausage, yogurt, chocolate milk, juice, a pancake machine, cereal, bananas, muffins and bagels. Plus the woman working at the breakfast area was very kind and greeted us when we came down to eat. It made us feel welcomed! I had also requested that we get a late check-in and when we got there we had no problem checking in, and we were also recognized as a rewards member! I love that it is in a quiet part of town, but only a few minutes away from the Mall, other shopping areas and restaurants. I always tell family and friends that they should stay here when they are coming to Sioux Falls. April 23, 2014
Rated 5.0 out of 5.0 by Restful I was on a business trip. This was my 2nd stay at this hotel. I choose it because of its location to restaurants especially Panera Bread. I plan to stay again. The room of my choice is the extended one-bedroom. The bedroom has a door that separates it from the large main room. I am able to practice tai chi chih and yoga in the large room. The doors to the bedroom keep the hallway noise out. The drapes on the bedroom windows are not black-out drapes and they lighten as the sun rises. The walk-in shower is nice. Though the full glass shower door is heavy and pulled down the support bar such that the glass does not seal at the lower edge with the wall and water splashes onto the floor. I just lay a towel down for the mess. I plan to stay here again. April 15, 2014
Rated 5.0 out of 5.0 by Very comfortable room and excellent service. I travel a lot. I've stayed here before and each time has been a very good experience. Very comfortable rooms and excellent service. Very friendly and helpful staff. I'll be staying again. April 13, 2014
Rated 5.0 out of 5.0 by Great place. Clean and friendly. We always go back every time we travel to Sioux Falls. Great place, clean, friendly and great location! April 2, 2014
Rated 5.0 out of 5.0 by EXCELLENT CUSTOMER SERVICE We stayed at this hotel on our weekend get a way. The two men at check IN were extremely polite....gave all our information in a timely manner and with great smiles! Customer service is a HUGE impact on a business and these 2 were FANTASTIC! Even when we checked out the 2 at the counter were very friendly and fun to visit with! I will definately stay at this hotel again when in the area! The pool was nice..the beds were comfy...the overall experience was great! Thank you!!! April 2, 2014
Rated 5.0 out of 5.0 by Exceptional Stay! Staff accommodated by first floor room request made via a call the day of check in. Accommodated my every need. Very warm and welcoming staff and A+ accommodations. I will stay there every time I'm in Sioux Falls. March 15, 2014
Rated 5.0 out of 5.0 by GREAT HOTEL AND STAFF This a great hotel to stay at. The staff is very friendly and very helpful. I had requested at a ground floor room close to the swimming pool and they were able to do that for me. I recomend this hotel to all my co-workers and friends. The rooms are always clean and the pool & hot tub are so great for young and old. This is the first place I always try to stay at when I'm traveling there. I have always been able to get a room when I call or do it online. This is a 5 star hotel. Rooms are very quiet so you can get a good nights sleep. February 26, 2014
Rated 5.0 out of 5.0 by Easy Access The hotel was easy to find and was easy access to major thoroughfares. February 10, 2014
Rated 5.0 out of 5.0 by Great pool area for the young grandkids!! Room was very clean, breakfast was fantastic and the pool area kept the grandkids entertained for hours. Love that it has an area for the toddlers to enjoy also. February 2, 2014
Rated 1.0 out of 5.0 by Disatisified I usually LOVE this hotel! However, we stayed on a Saturday night, and was very disappointed this time, in the noise level at the hotel. One of the reasons, I usually enjoy this Holiday Inn Express, is because it is quiet. I feel that for the cost of the rooms, quality should be foremost. Running kids, screaming kids, slamming doors, non-stop jumping in the room above us. Calling to the front desk did not yield in results. I don't know what the answer is for motels, but children's birthday parties should not be allowed to ruin a person's stay. I'm a mom and a teacher - I understand kids - I just feel like when you pay a little more there should be some things you can expect. I will try the motel one more time, but I'm hoping for a better stay next time. January 28, 2014
Rated 4.0 out of 5.0 by nice hotel newer property that is clean & modern. Close to a lot of restaurants on main st. . Will definitely stay here again. January 26, 2014
Rated 5.0 out of 5.0 by Rachel The hotel is always welcoming and comfortable. Staff especially Rachel are attentive and take pride in the Hotel and promoting the brand. Always willing to help you out. First Hotel I have been to where always greeted no matter what time of arrival with a smile and Hello or good morning. Rooms are clean and well kept up. The entrance is pretty however the brick in the overhang after they were treated are left slick. Just an FYI nothing on the part of the hotel just shouldn't have been sealed that close to winter approaching. January 21, 2014
Rated 5.0 out of 5.0 by Comfortable rooms, nice amenities, great service Comfortable rooms, nice amenities, great service. Free breakfast buffet has many great choices. Nice, clean rooms. Good beds. January 17, 2014
Rated 5.0 out of 5.0 by love this hotel I love this hotel and stay here whenever in town! I will return... January 12, 2014
Rated 5.0 out of 5.0 by HI Express is my favorite The room was nice, the front desk staff was very friendly and I always enjoy the comfortable beds at Holiday Inn Express. The breakfast in the morning is always great and makes the price of the stay worth while. January 2, 2014
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