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Rated 4.8 out of 5 by 179 reviewers.
Rated 5.0 out of 5.0 by What I expect on a Holiday Inn Express Great hotel, quiet, comfortable. Did not get any noise, as I have gotten in recent stays at other HIE hotels. It is a newer construction, better designed (for example, ice machine far away from rooms). Their breakfast choices were also a little better than what we have recently encountered at other places. We had a nice, relaxing stay at this hotel. July 9, 2014
Rated 5.0 out of 5.0 by Excellent accomodations at a fair price! I've traveled most of my professional life. I've stayed at literally, hundreds of hotels. While this hotel was not the best I've ever stayed at, it's certainly in the top ten. If you're looking for a new/newer well maintained property, efficient/friendly staff, clean well maintained room, quiet and reasonably priced this is the place for you! It's just what I wanted/expect from a major hotel chain! I chose this hotel over a major H/I rival where I normally stay. After two disappointing stays at that hotel, I decided I'd give this Holiday Inn property a try. I wasn't disappointed. July 6, 2014
Rated 5.0 out of 5.0 by Great Stay Enjoyed the location, spacious room and pool. Staff was friendly and helpful when trying to find a nearby place to eat. Mall and movie theater proximity to hotel was convenient. June 30, 2014
Rated 5.0 out of 5.0 by Clean and comfortable room Clean facility, clean room, very friendly staff. Solid Internet connection.I stay here whenever in Sioux Falls. June 28, 2014
Rated 5.0 out of 5.0 by Excellent value, clean facility, friendly staff. This recently opened facility has all the tidiness and cleanliness one would hope for and expect in a modern motel. The staff was very positive, friendly, and helpful. An excellent value. June 25, 2014
Rated 4.0 out of 5.0 by Overall stay Oversall a very nice place to stay. Morning staff were very pleasent to interact with. June 23, 2014
Rated 4.0 out of 5.0 by felt welcome Came in late and left early but was very happy with room and service while there June 23, 2014
Rated 5.0 out of 5.0 by Nice stay The hotel was easy to find, the rooms were nice and clean, and the breakfast was good. The only problem encountered was the air conditioning unit--the room was either too hot or too cold. June 14, 2014
Rated 5.0 out of 5.0 by Quiet oasis Bright inviting lobby, largest breakfast area that I've ever seen. June 13, 2014
Rated 5.0 out of 5.0 by Favorite HI in South Dakota Spent more than 2 weeks in South Dakota for business. Had to drive all over the state and I dipped a bit into Iowa. Co-worker and I stayed at a HI Express every night of the trip and this was by far my favorite. Sioux Falls was kind of our central hub on the trip, so I was always excited when we stayed the night in that city because we stayed the night in this hotel. Think I was there 6-7 nights over the 2 weeks and by the time I checked in for the last time, the staff greeted me by name when I walked through the doors! June 12, 2014
Rated 5.0 out of 5.0 by Friendly Staff We checked in pretty late in the evening and the staff was very friendly and accommodating. June 11, 2014
Rated 5.0 out of 5.0 by Very nice hotel Was driving through Sioux Falls on a business trip and chose the Southwest location. It was clean, staff were good, internet worked fine. Within blocks of a variety of food choices. I will stay there again if the opportunity arises. June 10, 2014
Rated 5.0 out of 5.0 by Excellent Staff and Quality Rooms This Holiday Inn Express is the only place we stay at in Sioux Falls. The staff is absolutely the BEST! One time we were visiting while checking in, and mentioned a funeral we were going to the next day. They told us there is a berevement rate that they would apply to our room rate. On another occasion, my husband stopped there because he was too tired to make it home after driving for our farm business. Again they told him they would apply the business rate to his room. The last time I was going by. I even stopped to say hi, and gave them some of my caramel rolls! June 8, 2014
Rated 5.0 out of 5.0 by Just Recomended ! GREAT GREAT GREAT job ! Rooms-facilities and CONGRATS to the stuff (all times smiles and more than willing to serve ! ! ! ) THANK YOU June 6, 2014
Rated 5.0 out of 5.0 by Clean, comfortable and great service My family stayed at the HI express SW to attend a family event. We were very pleased with the rooms (queen suites). The rooms were clean, spacious and very comfortable. The TV had a large selection of channels, more then average. The temperature in the rooms was comfortable and noise was not an issue, except maybe my twin boys. The breakfast area was very spacious and had a large selection. We spent some time in the pool area and they have a great setup for toddlers. I recommend this hotel to anyone staying in the area. June 5, 2014
Rated 5.0 out of 5.0 by Great service Amazing customer service. I travel 3 states for work and this is my favorite hotel. June 3, 2014
Rated 5.0 out of 5.0 by Great customer service and customer loyalty! I travel 3 states for work and this is my favorite property to stay at. It is awesome! June 2, 2014
Rated 5.0 out of 5.0 by Very clean and quite Very Clean and comfortable, checking out was easy stall was friendly. May 31, 2014
Rated 5.0 out of 5.0 by Quiet Gem Very nice Holiday inn Express. The rooms are large and comfortable. The Hotel is far enough from the interstate to be quiet, but not too far away to make it long drive to rejoin the interstate. The breakfast choices were very good. This is one of the nicest Hotels I have ever stayed in. If I go back to Sioux Falls, I will stay here again. May 30, 2014
Rated 3.0 out of 5.0 by Overall experience The hotel was very nice with nice amenities. We stay out multiple weekends a summer at multiple hotels for my boys travel baseball teams. We no longer will ever stay at a holiday inn express. Our future reservations will be changed. We were told by staff we had to be in our rooms by a 11:00pm. I understand that they are trying keep it quiet for other guests, however we just asked that we sit in the breakfast area and talk. We were not loud at all! We were told we were to go to our rooms. As a paying customer and respectful adult I do not appreciate being given a curfew Our travel teams will no longer choose a holiday inn express which is multiple rooms multiple weekends a summer May 28, 2014
Rated 5.0 out of 5.0 by Holiday Inn SF SD Great place to stay. My one small complaint was I asked for a bottle of water to take some medicine as we were checking out.. the clerk said it would be 2 dollars. Sorry folks... but I just spent 3 nights in your hotel and asking me for 2 more dollars for a bottle of water didn't sit so well, it was rather insulting actually. Especially since the HI Express in Yankton gave me a bottle when I checked in. At any rate... it's a very nice hotel. May 28, 2014
Rated 5.0 out of 5.0 by One of the cleanest hotel pools I have ever seen My two year old daughter loved the pool, slide, and splash pad. I loved taking her swimming because this was one of the cleanest hotel pools I have seen. The staff was kind and accommodating at check-in, and the breakfast was divine. May 28, 2014
Rated 5.0 out of 5.0 by Tornado Shelter unknown The staff were young and obviously inexperienced in professionalism when people are in the lounge or business center. They laughed and were loud while we were present. When there were Tornado sightings announced on TV I called the desk as to where the Tornado Shelter was and they didn't know but would have to call the manager and get back to me! Choices for breakfast were the best of any HI Express I have ever stayed at and it was kept clean and well-stocked. May 19, 2014
Rated 5.0 out of 5.0 by great overall A very friendly and knowledgeable staff. Great property. May 14, 2014
Rated 5.0 out of 5.0 by Great staff Friendly staff, knowledgeable staff, very clean hotel, comfortable beds. May 14, 2014
Rated 5.0 out of 5.0 by Holiday Inn Express SW I would like to say a HUGE THANK YOU to the whole staff at the Holiday Inn Express SW Sioux Falls, SD! I have traveled there 3 times over the past few months with one of my childrens traveling volleyball team. The customer service was always GREAT, rooms were always nice, breakfast was always ready to go in the morning which the girls counted on! After the first tournament had we not had this wonderful experience would have tried some other suggestions that we recieved from the organization but as parents and the coaches of the Black Hills Juniors we say Thank you for the great service this season we will definately be back next year!!!! May 8, 2014
Rated 5.0 out of 5.0 Relaxing, Reliable, Recommending! We have stayed at this location in the past and I am never disappointed! We like to stay here when visiting friends and it is perfect. The rooms always smell so fresh and clean, and even though it was opened a couple years ago it still seems brand new. The carpet is soft, the beds are SUPER comfy and I always feel well rested waking up the next morning. Speaking of waking up, I cannot wait to go and eat the breakfast at the hotel so I actually don't sleep in! They have biscuits and gravy, sausage, yogurt, chocolate milk, juice, a pancake machine, cereal, bananas, muffins and bagels. Plus the woman working at the breakfast area was very kind and greeted us when we came down to eat. It made us feel welcomed! I had also requested that we get a late check-in and when we got there we had no problem checking in, and we were also recognized as a rewards member! I love that it is in a quiet part of town, but only a few minutes away from the Mall, other shopping areas and restaurants. I always tell family and friends that they should stay here when they are coming to Sioux Falls. April 23, 2014
Rated 5.0 out of 5.0 by Restful I was on a business trip. This was my 2nd stay at this hotel. I choose it because of its location to restaurants especially Panera Bread. I plan to stay again. The room of my choice is the extended one-bedroom. The bedroom has a door that separates it from the large main room. I am able to practice tai chi chih and yoga in the large room. The doors to the bedroom keep the hallway noise out. The drapes on the bedroom windows are not black-out drapes and they lighten as the sun rises. The walk-in shower is nice. Though the full glass shower door is heavy and pulled down the support bar such that the glass does not seal at the lower edge with the wall and water splashes onto the floor. I just lay a towel down for the mess. I plan to stay here again. April 15, 2014
Rated 5.0 out of 5.0 by Very comfortable room and excellent service. I travel a lot. I've stayed here before and each time has been a very good experience. Very comfortable rooms and excellent service. Very friendly and helpful staff. I'll be staying again. April 13, 2014
Rated 5.0 out of 5.0 by Great place. Clean and friendly. We always go back every time we travel to Sioux Falls. Great place, clean, friendly and great location! April 2, 2014
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