Rated 4.5 out of 5 by 77
Rated 5.0 out of 5.0 by Jinx17 Great service, comfortable room, great price
The price was exactly what I wanted, the room was very comfortable, large. The bed was comfortable and the pillows were great. Breakfast was nice and the staff was very accommodating. Would definitely stay again.
December 4, 2013
Rated 4.0 out of 5.0 by dmulve Nice!
Awesome bed and pillows! I even ordered one of the soft for myself! So close to EVERYTHING!! Breakfast was ok.... pool was cold.... but the rest of the stay was nice!
December 4, 2013
Rated 2.0 out of 5.0 by Questionable Unacceptable!
Let me start with .....The hotel itself was fine, nice rooms, comfortable beds etc....
We were there as a group had 30+rooms (kids basketball tournament ) rented in this hotel for both Friday and Saturday nights ...Friday all were arriving at different times so all were watching for their friends to arrive ....the kids were told they could not wait in the lobby ? Hmmm there is a very large open room with several couches , chairs and a TV, but they were not allowed there?! Adults standing in the hallway talking at 9pm and we were told to go to a room or common area, but yet when we went to common area we were told it was "closed" until breakfast. Saturday afternoon we came back from a game and wanted to watch the film to teach the kids, manger let us use the breakfast area TV and was no problem. 3 hours later after another game we were looking to do the same ....we were told the breakfast room was closed , as she proceeded to turn the light off in the room and that no common area in the hotel was useable to us , except the banquet room we would have to reserve for a $200 fee! Very rudely might I add! So games are over we did rent banquet room for eveing. ...pizza was purchased on way back to hotel and at this time we were told we couldn't have food in the "banquet" room???!! They did let us use the breakfast area at this point when more than 1 parent complained....
My suggestion is to caiter to your clientele .....we were not there to cause a problem but did not understand why so much resistance from the management to use the amentities !
December 4, 2013
Rated 3.0 out of 5.0 great hotel, bad experience
I reserved a room with one queen bed and was pleasantly surprised with an upgrade to a room with a king bed, pull out sofa sleeper and kitchenette. The room was beautiful, clean and spacious. we slept well in the comfy bed until the fire alarm went off at about 4:45 am. We rushed outside and waited in the cold for about an hour until we could go back inside. I don't blame holiday inn for this unfortunate experience, but we were never offered an explanation, apology, or any type of compensation for the inconvenience. Otherwise I was thoroughly impressed. Breakfast was nice also. Too bad the main reason for the stay was to get a break from sleepless nights while staying with friends for Thanksgiving.
December 3, 2013
Rated 5.0 out of 5.0 by DK81 Great Breakfast!
This is my favorite place to stay when in Sioux Falls, SD.
December 2, 2013
Rated 5.0 out of 5.0 by Amy123 Nice Hotel
Just traveling thru the area. Convenient location, very clean, newer hotel. Enjoyed the stay
November 22, 2013
Rated 3.0 out of 5.0 by Bob2Joanne Not your usual Holiday Inn Express
Seemed old and dirty. We got put into a handicap room. Okay but the shower head had to hang on the rails in the shower. It would not stay in place to shower. The spray hit you in the belly. Told desk about it. Oh well.
November 18, 2013
Rated 1.0 out of 5.0 by msvlmom Employee smoking room!
It was late when we arrived so too exhausted to complain, but when we entered the room it was freezing inside. Why? well the window was wide open. My guess is it was the room the employees use to smoke in when it's freezing outside. It took the heater hours to warm it up. Would not stay here again.
November 16, 2013