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Rated 4.5 out of 5 by 158 reviewers.
Rated 4.0 out of 5.0 by Nice, Clean, Friendly Overall a clean hotel with friendly staff. We did have a hard time sleeping due to hallway noise but eventually the police showed up to handle it! That can be the luck of the draw at any hotel. I liked that the lobby had a great smell when you walked in. It didn't smell old, musty, or like swimming pool. We ended up forgetting some items in our room after we left and the staff was great at locating our items and shipping them to us. August 20, 2014
Rated 5.0 out of 5.0 by fantastic customer service It was late when we arrived, had no reservation as we didn't know how far we we get in our travels due to stops we made. We searched for a Holiday Inn, the only place we will stay due to cleanliness, found this one at Sioux Falls. I was treated like a king by the excellent host on midnights, check in was a breeze, we were in our room in a flash. As usual the room was spotless, odor free and temperature was perfect for us. Not to mention the bedding gave the appearance of being new it was very clean, you have a choice of pillows, soft or firm. Our stay was perfect as always. That's why we will stay in no other than Holiday Inn's across the country. Thank you staff at Sioux Falls for your customer perfect service. Oh by the way the shower was by far the best, pressure and disbersement I would rate above perfect. August 20, 2014
Rated 5.0 out of 5.0 by Comfortable bed and nice exercise facilities My family stayed here on the way to Mt. Rushmore and it was very easy to get to off the freeway, and then within walking distance of shopping and restaurants which made it so convenient. We ended up staying here on our way back too and would definitely stay here again. August 19, 2014
Rated 5.0 out of 5.0 by great service very helpful staff went out of their way to help me out. By getting me a electrical power bar for my CPAP machine and getting me a number to call for a pizza. August 18, 2014
Rated 5.0 out of 5.0 by Comfortable and Relaxing stay Nice comfortable stay. During a busy time they were able to accommodate our needs. August 16, 2014
Rated 4.0 out of 5.0 by Great Room The room was perfect for our families needs on a road trip. As well the location so close to the highway was nice. August 15, 2014
Rated 5.0 out of 5.0 by Yummy breakfast, space to visit in lobby, great wheelchair accessibility This hotel is one of the few that has a roll-in shower which is the primary reason that we chose it, but also because Holiday Inn Express consistently delivers a good experience for us when we travel. The handicap accessible room was close to the entry & lobby. The breakfast bar was easy to navigate in a wheelchair and the choices were excellent. The little snack shop for chips & soda was also very appreciated! Just a short distance to dining venues, movie theatres, and shopping. Thanks for making my brothers' visit to Sioux Falls go smoothly. August 15, 2014
Rated 3.0 out of 5.0 by Bathroom doors don't shut in some rooms Had two stays in a one week period. The first stay was in Rm 361. The bathroom door didn't stay shut or secure with a lock. The bathroom also was not equipped with a fan to dissipate humidity due to moisture so the whole room fogged up after a shower. I then went to order dinner from Ruby Tuesdays. This hotel normally has a compliment of menus from local restaurants. I know this since I stay here every year for the past ten years going to The Sturgis Motorcycle Rally. This year no menu from there. I go to the front desk to ask for a menu and all they could provide at the time was an older out of date menu. I then told her the menu has changes which aren't reflected in this menu. She told me I was free to use the guest lobby computer to look at the menu in the internet. Not wanting to make my exhausted wife have to come downstairs to look at a menu on a computer I returned to my room and informed wife who then phoned the front desk to ask if they could check an empty room for a more current menu. A lady told her that she would see what she could do but the hotel was full. My wife was about to say something else when the receptionist hung up. My wife called back and upon the receptionist recognizing her voice hung up the phone. So my wife calls for the third time and talked to a male about the menu. He said he would go to an empty room and get one for us and the hotel was only half full. He responded to our room a short while later with a current menu. A week later returning home we stayed there again. This time it was Rm 359. Guess what? Same issue with bathroom door and lack of fan. Complained to receptionist who them offered a room on second floor. A pre check showed the same issue so I just stayed in the original room. Plus, the room phone in Rm 359 didn't call out. You could only call in which is why I had to go to the front desk in the first place during stay #2. I was compensated for the first stay by the hotel for the issues we had but for the price you shouldn't have these issues. You might as well stay in a cheap motel. You'd expect the deficiencies plus it's cheaper. August 14, 2014
Rated 5.0 out of 5.0 by Excellent internet, clean, comfortable. If you are looking for a place to catch up on email after a day of meetings and get a good night's sleep, this is the place. August 14, 2014
Rated 5.0 out of 5.0 by Excellent Staff The hotel Staff was excellent. Well, informed about the Sioux Falls area. Pleasant and nice to chat with. HIE should be glad they have the personnel working at the hotel they do. August 13, 2014
Rated 5.0 out of 5.0 by Great place to Stay We are from the other side of the State and for the last 5 years we have made this our place to stay at coming from and going to home...have never been disappointed. Yes we pay just a little more...but its so we get a lot more. H. I. E. your # 1 August 7, 2014
Rated 5.0 out of 5.0 by Great Staff Staff and hotel was very great had everything that I needed on my stay I stay at this hotel everytime in the area, and always will August 6, 2014
Rated 5.0 out of 5.0 by Stay here!! Excellent from top to bottom.... Coming off of a poor experience with another IHG property and then having everything at this hotel being perfect was an added bonus. Thank you Sioux Falls holiday inn for a great stay. Sure to come back when in Sioux Falls. August 6, 2014
Rated 4.0 out of 5.0 by Great Hotel with one odd quirk So this hotel is great, we stayed here on our way through from Montana back to the East Coast. The hotel was really nice, my only funny thing is, is that when we got up to the 2nd floor ( maybe 3rd) (forgive me as we stayed alot of places) , it almost looked as if the hallway was slopped to one side. The entire floor look slanted. So again no big things just one kind of funny one. August 4, 2014
Rated 5.0 out of 5.0 by Most accommodating The staff was the most accommodating I have experienced at a Holiday Inn Express hotel. They went out of their way to make sure that we had the best stay possible. August 4, 2014
Rated 5.0 out of 5.0 by Excellent place to stay while traveling The Holiday In Express is an excellent place to relax and enjoy your evenings while on vacation. They have a friendly staff, clean rooms, and wonderful breakfast. August 4, 2014
Rated 5.0 out of 5.0 by My recharge place Always a great place for me to recharge for the next work day. I love my ritual, check in, work out, hot tub and wake up to a good breakfast. Ready to go! So glad I switched, months ago, from another hotel. As always, Glen sets me up. Reservations, check in and check out is always a smooth process. See you on my next Sioux Falls run. Jim, Redwood Falls MN/ Franklin MN. August 4, 2014
Rated 5.0 out of 5.0 by PCSing Army Wife This was a great hotel! Very comfortable and I would stay here again! It was a very safe neighborhood!! August 3, 2014
Rated 5.0 out of 5.0 by Great Hotel This hotel was very clean and comfortable. I would stay here again!! August 3, 2014
Rated 5.0 out of 5.0 by Excellent Management Management is always very prompt and easy to work with! July 30, 2014
Rated 5.0 out of 5.0 by Friendly Staff It was a short stay, got there at midnite, gone by 6am. BUT, the front desk person was right there available when we arrived... not always the case at late nite.. he offered us coffee in the morning since we were leaving before breakfast.. Nice quiet place, which is what we needed. Very clean. July 28, 2014
Rated 5.0 out of 5.0 by Great breakfast and service The variety of breakfast selections was the best we have eaten at any motel we have stayed in recently. Our room was great and very comfortable. Service was outstanding. July 28, 2014
Rated 5.0 out of 5.0 by Deadwood Stop over Our stop over at the Holiday Inn was very comfortable. The only complaint I'd express is that the matress was a little hard. The breakfast staff kept all the food items stocked and were very cheerful. Everyone enjoyed the pool and whirpool. July 28, 2014
Rated 5.0 out of 5.0 by Travel stop over Sioux Falls was a stop over on the way to Deadwood SD. Very nice stay, nice pool and whrilpool. The breakfast provided was very good, plus the staff worked very hard and were very pleasant. We stayed 2 seperate dates. the second date @ room 104 the bed was a little hard. Overall we had a good stay both nights. July 26, 2014
Rated 4.0 out of 5.0 by No-Worries Accomodations Clean, fresh and better than most other accomodations for the price. July 23, 2014
Rated 5.0 out of 5.0 by Great customer service We had to stay unexpectedly at this hotel due to car troubles and they accomodated us the same evening we called and gave us the price we would have received at another hotel we were planning to travel to that evening in a different town. The hotel staff were wonderful and seemed genuinely concerned for our situation and circumstances of our car trouble. They even scheduled me for a free shuttle to a rental car pick up the next morning. Thank you to all the staff for making an unexpected bad situation turn out ok! July 22, 2014
Rated 5.0 out of 5.0 by Great location Our room was comfortable and clean. The staff was very helpful in finding us a room since we did not have a reservation. The location is very good for shopping and sight seeing. I would stay here again. July 16, 2014
Rated 5.0 out of 5.0 by Sioux Falls Holiday Inn Express Nice Place! This Holiday Inn Express has it's act together and was a very nice stay, recommend! July 15, 2014
Rated 5.0 out of 5.0 by Holiday Inn Express I travel alot for my job and Holiday Inn Express is my preferred hotel. It has always met my expectations and the help has always been professional. It is very nice to be acknowledged for being a Plat member at check in. This hotel chain delivers what is expected. July 14, 2014
Rated 5.0 out of 5.0 by Great Staff Enjoyed our stay in Sioux Falls, the staff (Glen @ Front desk) was very knowledgeable and helpful with suggestions of points of interest and dining. Will return to stay when in Sioux Falls. July 12, 2014
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