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Rated 4.6 out of 5 by 175 reviewers.
Rated 5.0 out of 5.0 by Home Away From Home The Holiday Inn Express and Suites Sioux Falls is a hotel who actually cares about you and your needs. I have stayed with them for several years during my business travels and they have gone over and above in many ways. The front desk always welcomes you and makes sure you are taken care of. The rooms are always clean and fresh. Breakfast is always amazing with their great variety, fresh food and smiling staff each morning. There have been a few times that I have had car problems and the front desk was there to help me get AAA for help. They always go over and above and I truly appreciate what they do for me to make my travels so wonderful!!! Thank you! September 8, 2014
Rated 4.0 out of 5.0 by Pretty Good Service - Slept like a Log Nice facility and service was very good! Thought it was a little over priced for what you get but not terribly so. September 6, 2014
Rated 5.0 out of 5.0 by Recent Stay Nice, comfortable place to stay. Good acess to a lot of attractions such as shopping, restaurants and businesses. The staff was really friendly and my guest room was clean. September 5, 2014
Rated 5.0 out of 5.0 by Very nice Hotel I spent 3 nights at this hotel with my teenage grand daughter. Very friendly, helpful staff at check-in, giving directions, and friendly greetings. Breakfast was awesome, well attended to, and clean tables. We had very comfortable beds and pillows which was a most welcome feature. My only concern was with the room charge, final bill was a bit higher than my telephone quote, which frustrated me. I would highly recommend staying at this hotel, and I WILL return. September 3, 2014
Rated 5.0 out of 5.0 by Comfortable bed and great service Comfortable bed and great service. Was pleasantly surprised by the property, and the hotel staff was excellent September 3, 2014
Rated 5.0 out of 5.0 by Excellent service We have stayed here in the past and like the third floor. I requested the same room from our previous stay and was pleasantly surprised when that number was written on our room key card. The room was quiet and the bed was sooo comfortable with a selection of soft and firm pillows on each bed. The breakfast was very good. I did not try the pancakes but enjoyed biscuits and gravy, the cinnimon rolls, yogert and coffee. Price of the room was spot-on as quoted and ease of check-out was appreciated. September 2, 2014
Rated 5.0 out of 5.0 Excellent hotel!! We reserved this room at the last minute, about two hours before we arrived. We stayed in a suite with a kitchen area, sofa, coffee table, desk chairs, and a king bed. The room was very clean - we had no issues whatsoever. We used the Jacuzzi which was the perfect temperature - 107 degrees. We had a few conversations with some of the guests and they were pleased too. The breakfast was great - they didn't run out of anything, which is commendable for a Saturday morning. The staff was friendly and kept it well-stocked. I highly recommend this hotel!! August 31, 2014
Rated 4.0 out of 5.0 by Nice stay Nice Hotel Pleasant business trip as expected from a good hotel chain. I frequent HIE whenever possible. August 29, 2014
Rated 4.0 out of 5.0 by Great stay overall We made a last minute reservation which was quick and easy after calling this location. They gave us the perfect room we needed (after a quick inquiry regarding specific needs when making the reservation) which was surprisingly within our price range! And they even had not one, but two FREE washing machine/dryer combos available - which we were in desperate need of. My only complaint was that there were not any water fountains. August 28, 2014
Rated 4.0 out of 5.0 by Clean and quiet My Room was very clean and I don't remeber hearing any noise during the night that would have interupted my sleep. August 26, 2014
Rated 4.0 out of 5.0 by Family Trip 2014 Great hotel, location was good next to restaurants and shopping area. Morning breakfast was perfect to start off the day. August 22, 2014
Rated 5.0 out of 5.0 by Convenient location and friendly service We enjoyed our stay at the Holiday Inn Express. The location was close to where family members live in Sioux Falls. My brother is handicapped and stayed in a handicap room with his wife. My husband and I stayed in another room nearby. We were able to share breakfast together and visit with other family members in the lounge areas. We enjoyed going out to eat at local restaurants and did some shopping at the local malls as well as visiting local sites and museums. The staff were very helpful and always pleasant. August 21, 2014
Rated 5.0 out of 5.0 by Wonderful hotel in great location! The hotel staff was friendly and welcoming. The breakfast was INCREDIBLE! The kitchen staff were constantly checking the food to make sure it was hot and an ample supply available. What a friendly and comfortable hotel! The hotel was also located near shopping and was easy to get to. August 21, 2014
Rated 5.0 out of 5.0 Bill Melnyk Was a very nice motel room was clean, location was excellent. Choice of restaurants were near. l would stay there again August 21, 2014
Rated 5.0 out of 5.0 by Great service I was very pleased with all aspects of my stay. I would recommend staying here. The staff went out of their way to make my stay great. August 21, 2014
Rated 5.0 out of 5.0 by Nice clean rooms and very professional staff Great location for us since it is within walking distance to lots of restaurants, stores and movie theatre. The complimentary breakfast has to be one of the best in town. August 20, 2014
Rated 5.0 out of 5.0 by Sioux Falls stay I don't usually fill these out but I'm making an exception. Since I do travel frequently I have to say the Holiday Inn Express in Sioux Falls is a professional, clean and very well run property. The staff goes out of their way to be courteous and helpful. The only recommendation I have would be to put exhaust fans in the bathrooms! Other than that if you don't stay here its your loss. August 20, 2014
Rated 4.0 out of 5.0 by Nice, Clean, Friendly Overall a clean hotel with friendly staff. We did have a hard time sleeping due to hallway noise but eventually the police showed up to handle it! That can be the luck of the draw at any hotel. I liked that the lobby had a great smell when you walked in. It didn't smell old, musty, or like swimming pool. We ended up forgetting some items in our room after we left and the staff was great at locating our items and shipping them to us. August 20, 2014
Rated 5.0 out of 5.0 by fantastic customer service It was late when we arrived, had no reservation as we didn't know how far we we get in our travels due to stops we made. We searched for a Holiday Inn, the only place we will stay due to cleanliness, found this one at Sioux Falls. I was treated like a king by the excellent host on midnights, check in was a breeze, we were in our room in a flash. As usual the room was spotless, odor free and temperature was perfect for us. Not to mention the bedding gave the appearance of being new it was very clean, you have a choice of pillows, soft or firm. Our stay was perfect as always. That's why we will stay in no other than Holiday Inn's across the country. Thank you staff at Sioux Falls for your customer perfect service. Oh by the way the shower was by far the best, pressure and disbersement I would rate above perfect. August 20, 2014
Rated 5.0 out of 5.0 by Comfortable bed and nice exercise facilities My family stayed here on the way to Mt. Rushmore and it was very easy to get to off the freeway, and then within walking distance of shopping and restaurants which made it so convenient. We ended up staying here on our way back too and would definitely stay here again. August 19, 2014
Rated 5.0 out of 5.0 by great service very helpful staff went out of their way to help me out. By getting me a electrical power bar for my CPAP machine and getting me a number to call for a pizza. August 18, 2014
Rated 5.0 out of 5.0 by Comfortable and Relaxing stay Nice comfortable stay. During a busy time they were able to accommodate our needs. August 16, 2014
Rated 4.0 out of 5.0 by Great Room The room was perfect for our families needs on a road trip. As well the location so close to the highway was nice. August 15, 2014
Rated 5.0 out of 5.0 by Yummy breakfast, space to visit in lobby, great wheelchair accessibility This hotel is one of the few that has a roll-in shower which is the primary reason that we chose it, but also because Holiday Inn Express consistently delivers a good experience for us when we travel. The handicap accessible room was close to the entry & lobby. The breakfast bar was easy to navigate in a wheelchair and the choices were excellent. The little snack shop for chips & soda was also very appreciated! Just a short distance to dining venues, movie theatres, and shopping. Thanks for making my brothers' visit to Sioux Falls go smoothly. August 15, 2014
Rated 3.0 out of 5.0 by Bathroom doors don't shut in some rooms Had two stays in a one week period. The first stay was in Rm 361. The bathroom door didn't stay shut or secure with a lock. The bathroom also was not equipped with a fan to dissipate humidity due to moisture so the whole room fogged up after a shower. I then went to order dinner from Ruby Tuesdays. This hotel normally has a compliment of menus from local restaurants. I know this since I stay here every year for the past ten years going to The Sturgis Motorcycle Rally. This year no menu from there. I go to the front desk to ask for a menu and all they could provide at the time was an older out of date menu. I then told her the menu has changes which aren't reflected in this menu. She told me I was free to use the guest lobby computer to look at the menu in the internet. Not wanting to make my exhausted wife have to come downstairs to look at a menu on a computer I returned to my room and informed wife who then phoned the front desk to ask if they could check an empty room for a more current menu. A lady told her that she would see what she could do but the hotel was full. My wife was about to say something else when the receptionist hung up. My wife called back and upon the receptionist recognizing her voice hung up the phone. So my wife calls for the third time and talked to a male about the menu. He said he would go to an empty room and get one for us and the hotel was only half full. He responded to our room a short while later with a current menu. A week later returning home we stayed there again. This time it was Rm 359. Guess what? Same issue with bathroom door and lack of fan. Complained to receptionist who them offered a room on second floor. A pre check showed the same issue so I just stayed in the original room. Plus, the room phone in Rm 359 didn't call out. You could only call in which is why I had to go to the front desk in the first place during stay #2. I was compensated for the first stay by the hotel for the issues we had but for the price you shouldn't have these issues. You might as well stay in a cheap motel. You'd expect the deficiencies plus it's cheaper. August 14, 2014
Rated 5.0 out of 5.0 by Excellent internet, clean, comfortable. If you are looking for a place to catch up on email after a day of meetings and get a good night's sleep, this is the place. August 14, 2014
Rated 5.0 out of 5.0 by Excellent Staff The hotel Staff was excellent. Well, informed about the Sioux Falls area. Pleasant and nice to chat with. HIE should be glad they have the personnel working at the hotel they do. August 13, 2014
Rated 5.0 out of 5.0 by Great place to Stay We are from the other side of the State and for the last 5 years we have made this our place to stay at coming from and going to home...have never been disappointed. Yes we pay just a little more...but its so we get a lot more. H. I. E. your # 1 August 7, 2014
Rated 5.0 out of 5.0 by Great Staff Staff and hotel was very great had everything that I needed on my stay I stay at this hotel everytime in the area, and always will August 6, 2014
Rated 5.0 out of 5.0 by Stay here!! Excellent from top to bottom.... Coming off of a poor experience with another IHG property and then having everything at this hotel being perfect was an added bonus. Thank you Sioux Falls holiday inn for a great stay. Sure to come back when in Sioux Falls. August 6, 2014
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