Rated 4.5 out of 5 by 78
Rated 5.0 out of 5.0 by Rollingchrome Great Stay in Sioux Falls
My stay was very enjoyable at the Holiday Inn Express in Sioux Falls at Empire Mall. ALL the staff were extremely helpful, courteous, and dedicated to customer satisfaction. The rooms were clean, beds comfortable, and accomodations were very nice. The pool was clean and the hot tub was great after long days in training. Couldn't really ask for a more pleasant stay. Thanks so much.
July 31, 2013
Rated 5.0 out of 5.0 by Brewerzfan The best motel ever!
We had a nice, large room with comfortable beds. The TV was nice with a great assortment of channels. The pool and hot tub were loved by my children. Probably the most pleasant surprise was the breakfast. I've never been to a motel with such a top notch breakfast. I would not hesitate to book future rooms here if I'm in the area again.
July 23, 2013
Rated 3.0 out of 5.0 by cbadger OK
the place was alright. the airport shuttle info wasn't very nice.
July 19, 2013
Rated 5.0 out of 5.0 by Badland Great Stay
The staff were very professional and attentive to the needs of the customers. I will always stay at this hotel when in Sioux Falls.
July 12, 2013
Rated 5.0 out of 5.0 by LeisureTravelers1234 Quiet and relaxing
We had been visiting relatives all week with a 2 and 3 year old, and were VERY happy to land in a very clean comfortable room. It was wonderful having comfortable beds and a quiet atmosphere.
July 10, 2013
Rated 4.0 out of 5.0 by Mom05 Room
Great beds and we love the fridge in the room. Great location. Breakfast was good.
July 9, 2013
Rated 5.0 out of 5.0 by Prados Easy to find location with very good amenities.
The room was clean, quiet and spacious, with a comfortable bed and other room furnishings were very nice as well. The breakfast room was set up nicely and had a nice assortment of items to choose from. Every staff member we had occasion to deal with was pleasant and friendly.
July 7, 2013
Rated 5.0 out of 5.0 by JMP123 Nice, clean, hotel.
Nice, clean, modern rooms - had a built in fridge which was perfect since we travelled from Denver, CO to race in the Iron Kids Triathlon at Augustana college. The hotel is in a convenient location, just off the interstate and their is a Hy-Vee, a plethora of dining choices and stores if you forgot/need something. Traffic is a bit congested in the area, but no biggie, you're on vacation anyway... :)
June 23, 2013
Rated 3.0 out of 5.0 by Annie37 Comfortable room service ok
I was disappointed with reservation service. The agent had me booked at the holiday inn downtown, but gave me the right address and phone number for holiday inn express. Fortunately I called to confirm. The desk clerk made the reservations for me. But didn't send confirmation by email. She said that she would call and cancel the other reservation. I called myself. She had not called to cancel. She also gave me wrong directions. I had to call again to find the correct directions.
Otherwise the stay was comfortable.
I really do not like talking to a person from the Philippines. I cannot understand them.
June 15, 2013
Rated 5.0 out of 5.0 by Carol28 Glad we stayed here!
We had an accessible shower at our request. It would have been better if the bench in the shower would have been higher off the floor.I really enjoyed using the pancake machine at breakfast.I had never seen one like it before. Food very good.Everything else was great.I liked the hotels location to access places we wanted to go.
June 15, 2013
Rated 4.0 out of 5.0 by Goldilocks1 Excellent Accessible Room.
The design of the King Accessible Room we occupied was excellent. It was comfortable with a fine mattress and excellent desk chair and occasional chair with its own hidden ottoman. The sleep/couch was comfortable and the colors were restful and attractive with pleasant pictures on the wall. The kitchen area was well planned and more than adequate. The bathroom was spacious and well equipped with grab bars for the stool and the low tub. The vanity was in the entry way and we liked that. When two people occupy the room one can be in the bathroom and the other can use the vanity. Lighting in all areas was very good. The breakfast room was large and attractive and the selection of food was outstanding. The attendant who served the room (sorry, I cannot recall her name) did an outstanding job of keeping the foods well stocked and hot. We enjoyed our stay with one exception which will be noted below.
June 15, 2013
Rated 5.0 out of 5.0 by Wildhorses Great Motel
Harmony Hill School Reunion :
We were very please with everything this Motel had to offer. The staff was great and very helpful. The rooms were all great ! would stay and hold this reunion here again..Meeting room was very nice, all set up and coffee and tea done for us. Ice water on every table. We were able to set up the night before which helped alot. The dinner meal was catered by Ruby Tuesday, this meal was so very good, and the cheesecake was to die for.. I want to thank Kim for all her work helping get this set up and for answering my many questions.. Thank you to all !!
June 15, 2013
Rated 5.0 out of 5.0 by 12fred great service and checkin
The girl that checked us in, is the reason we will return!
June 6, 2013
Rated 5.0 out of 5.0 by BAF1968 Great Place to stay when in Sioux Falls
When in Sioux Falls highly recommend staying at this Holiday Inn Express. Great Location, Great Service, Clean....Better than staying at home.
June 4, 2013
Rated 4.0 out of 5.0 by godel65 Good experience
Overall good experience but the water was freezing in pool and there wasn't enough room for everyone during the breakfast hours. The breakfast was good though.
May 28, 2013
Rated 5.0 out of 5.0 by armpy Breakfast
The choices for breakfast were very good. I like that you have something for everyone and the coffee is excellent. Your staff was very pleasant and approachable. There are several other restaurants within walking distance for dinner or lunch. That is a factor in our staying at this hotel.
May 27, 2013
Rated 5.0 out of 5.0 by jandy Best Service Ever and I travel a lot.
Great Desk staff and the room was very clean, could not ask for anything better in a trip.
May 27, 2013
Rated 5.0 out of 5.0 by Kelmeister Vacation stay
Enjoyed our stay as always at Holiday Inn Express. Hated not getting warm cookies since they don't do them on weekends though. Would have stayed at the one in Chamberlain, but could not get the price I wanted, so chose a competitor for that one.
May 20, 2013
Rated 1.0 out of 5.0 by JL11 Not the best HI Express
Overall experience was less than satisfactory. As a platinum Priority Club member I was extremely disappointed in the accommodations I was given during may stay, and for the customer service I received at this location.
May 10, 2013
Rated 5.0 out of 5.0 by guabagirl Great location
I like the location of the hotel. Close to a lot of other conveniences. Staff was friendly and helpful and the room was comfortable.
May 4, 2013
Rated 5.0 out of 5.0 by MetalSpinner1 Overall
The staff was especially courteous and helpful. It was a great experience. Thank You!!
April 17, 2013
Rated 5.0 out of 5.0 by Roland53 Nice location and great staff
This is the first time we have stayed at a Holiday Inn Express Hotel and was very pleased with the cleanliness of the hotel and the great and helpful staff. We now look for Holiday Express Hotels while traveling.
April 15, 2013
Rated 5.0 out of 5.0 by KccD Very nice hotel and location
I had one of the suites- room 200. Very nice. Especially liked the large walk-in shower. Close to running trail and a variety of resturants.
April 2, 2013
Rated 5.0 out of 5.0 by lmhjsm Definitely would recommend
Always know what to expect with this hotel - staff is super friendly - rooms are clean - beds are comfortable - definitely a place I recommend.
March 12, 2013
Rated 3.0 out of 5.0 by Pat325 Overall experience
This facility was by far the most unpleasant Holiday Inn Express we have stayed in.
February 25, 2013
Rated 5.0 out of 5.0 by Amy819 Wonderful Service and comfortable room!
We chose to stay at this hotel the night before I had knee surgery. We were looking for something comfortable, easy to get to, and with helpful service. We found all of these with this hotel. Check-in was easy and the person who checked us in was very friendly. Our room was very clean and comfortable--and quiet. The front desk asked if they could provide a wake-up call so I wasn't late--something I had not thought of! Check-out was very easy as well. I was treated very well as a Priority Club Member too--Thank you! Overall, we would definitely stay there again and would highly recommend it.
February 18, 2013
Rated 5.0 out of 5.0 by maryfromthenorth so different from the last H.Inn stay which was in Bellvue NE
This was what is counted on with Holiday Inn....the only draw back was the price, which I thought was a little high for this time of year...and it was a little noisey for a little while...but all in all a very nice stay (enjoyed my special drink upon check in).
February 7, 2013
Rated 3.0 out of 5.0 by jasonistics Mediocre
As a business traveler who lives in hotels quite literally more than I live in my own home, I have a lot of experience with hotels, the services and quality of staff they can provide, and have certain expectations.
The first strike - I am a Platinum Priority Club member, which requires that they offer a complimentary room upgrade if one is available. They did not offer, and I had to ask for it.
The second strike - The reception staff were curt, almost to the point of rudeness.
The third strike - The entire pool / whirlpool area was shutdown for a week for maintenance. That's understandable. But they should have informed all guests at time of check in and/or had a sign on the reception desk indicating as such. After a long day of travel, I just wanted to have a hot soak. I had to find out it was closed AFTER I'd changed into my swimsuit and trekked all the way down to the pool.
January 28, 2013
Rated 5.0 out of 5.0 by jonathan100000 Best hotel in sioux falls
This is one of the best Holiday Inn Express I have had the pleasure to stay at, great location and is walking distance to many fine places to eat.
I always feel at home do to the fine staff;)
January 23, 2013
Rated 5.0 out of 5.0 by eaglepower One of the best!
I travel often for business and I happen to visit Sioux Falls regularly. The staff, (Jen and Mike) are great. They always thank me for being a Priority Club member/and status. Check-in and check-out are always smooth. The rooms and common areas are always clean. The breakfast staff keeps all breakfast items stocked. Fortunate is a hotel with such a professional staff and great leadership.
January 21, 2013