Rated 4.6 out of 5 by 180
Rated 4.0 out of 5.0 by YUKONJACK49 EMPIRE MALL
CHECK IN PEOPLE NOT MIDWEST FRIENDLY
HOTEL IS OLDER THAN WE THOUGHT WHEN WE BOOKED
ROOM WAS COMFORTABLE AND NICE
QUITE A DISTANCE NORTH OF THE EMPIRE MALL
NOT WALKING DISTANCE TO THE EMPIRE MALL, ESPECIALLY IN THE WINTER
January 31, 2014
Rated 5.0 out of 5.0 by Chris311 Wknd trip...
Great location, the Staff was very friendly and knowledgeable of local food and activities. Would recommend this Hotel and location to everybody!!
January 31, 2014
Rated 4.0 out of 5.0 by Vance1899 Overall experience`
Hotel very good but parking lot and driveway were slushy and slippery. Suggest adding some sidewalk so that guests can walk over to the neighboring Foleys restaurant in the winter without having to walk a block south and then a half block across restaurant parking lot to get to restaurant entrance. Seems to me that better access would benefit both establishments.
December 22, 2013
Rated 5.0 out of 5.0 by Fredmertz1 Home again....
I've stayed at this fine hotel once or twice a year pretty much since they opened for business. I don't even look for other hotels, because I know the stay will be what I both want and expect.
It doesn't hurt that Foley's is right next door - one of the finest restaurants in the country - complete with a great bar and wonderful wine list.
One little negative... The young lady at the front desk decided to debate my reservations with me, which was annoying. My business associate said to me as we left the front desk area that her management should remind her that the customer is always right.
December 14, 2013
Rated 5.0 out of 5.0 by Jay628 Great Hotel
This is a great hotel. It's location is near shopping and restaurants. The hotel is easy to find, located right off of I-25. The staff are friendly and helpful, and the rooms are clean and comfortable.
December 12, 2013
Rated 5.0 out of 5.0 by Jinx17 Great service, comfortable room, great price
The price was exactly what I wanted, the room was very comfortable, large. The bed was comfortable and the pillows were great. Breakfast was nice and the staff was very accommodating. Would definitely stay again.
December 4, 2013
Rated 4.0 out of 5.0 by dmulve Nice!
Awesome bed and pillows! I even ordered one of the soft for myself! So close to EVERYTHING!! Breakfast was ok.... pool was cold.... but the rest of the stay was nice!
December 4, 2013
Rated 2.0 out of 5.0 by Questionable Unacceptable!
Let me start with .....The hotel itself was fine, nice rooms, comfortable beds etc....
We were there as a group had 30+rooms (kids basketball tournament ) rented in this hotel for both Friday and Saturday nights ...Friday all were arriving at different times so all were watching for their friends to arrive ....the kids were told they could not wait in the lobby ? Hmmm there is a very large open room with several couches , chairs and a TV, but they were not allowed there?! Adults standing in the hallway talking at 9pm and we were told to go to a room or common area, but yet when we went to common area we were told it was "closed" until breakfast. Saturday afternoon we came back from a game and wanted to watch the film to teach the kids, manger let us use the breakfast area TV and was no problem. 3 hours later after another game we were looking to do the same ....we were told the breakfast room was closed , as she proceeded to turn the light off in the room and that no common area in the hotel was useable to us , except the banquet room we would have to reserve for a $200 fee! Very rudely might I add! So games are over we did rent banquet room for eveing. ...pizza was purchased on way back to hotel and at this time we were told we couldn't have food in the "banquet" room???!! They did let us use the breakfast area at this point when more than 1 parent complained....
My suggestion is to caiter to your clientele .....we were not there to cause a problem but did not understand why so much resistance from the management to use the amentities !
December 4, 2013
Rated 3.0 out of 5.0 great hotel, bad experience
I reserved a room with one queen bed and was pleasantly surprised with an upgrade to a room with a king bed, pull out sofa sleeper and kitchenette. The room was beautiful, clean and spacious. we slept well in the comfy bed until the fire alarm went off at about 4:45 am. We rushed outside and waited in the cold for about an hour until we could go back inside. I don't blame holiday inn for this unfortunate experience, but we were never offered an explanation, apology, or any type of compensation for the inconvenience. Otherwise I was thoroughly impressed. Breakfast was nice also. Too bad the main reason for the stay was to get a break from sleepless nights while staying with friends for Thanksgiving.
December 3, 2013
Rated 5.0 out of 5.0 by DK81 Great Breakfast!
This is my favorite place to stay when in Sioux Falls, SD.
December 2, 2013
Rated 5.0 out of 5.0 by Amy123 Nice Hotel
Just traveling thru the area. Convenient location, very clean, newer hotel. Enjoyed the stay
November 22, 2013
Rated 3.0 out of 5.0 by Bob2Joanne Not your usual Holiday Inn Express
Seemed old and dirty. We got put into a handicap room. Okay but the shower head had to hang on the rails in the shower. It would not stay in place to shower. The spray hit you in the belly. Told desk about it. Oh well.
November 18, 2013
Rated 1.0 out of 5.0 by msvlmom Employee smoking room!
It was late when we arrived so too exhausted to complain, but when we entered the room it was freezing inside. Why? well the window was wide open. My guess is it was the room the employees use to smoke in when it's freezing outside. It took the heater hours to warm it up. Would not stay here again.
November 16, 2013
Rated 5.0 out of 5.0 by KansasFamily Handled large group very well
We came with a large group (at least 40 folks). We all got checked in quickly, they worked with us for a dinner we planned. Rooms all in great condition, staff excellent!
November 14, 2013
Rated 4.0 out of 5.0 by CindyWTwins46 Clean and accommodating
This hotel was very clean, the staff were very friendly and accommodating. we were only there one night but it was very pleasant. I just wish breakfast had a few more healthy options since we were there for a Nike cross country running event on Sunday morning. All in all a very nice stay!
November 13, 2013
Rated 5.0 out of 5.0 by bex22 Amazing Hotel!
This hotel is one of the best in Sioux Falls. The staff is friendly and very knowledgable about the area. Their rooms are always very clean and comfortable. Internet is great and their breakfast is always fresh and full of options. I always stay here when I go to Sioux Falls and always will. Always a great experience....thank you for another great stay!
November 11, 2013
Rated 4.0 out of 5.0 by Cartnet Great except pool
Have stayed at this location several times. Always great with the exception of the last stay. We always utilize the pool area and this time there was algae growing on the pool wall and floating in chunks throughout the pool. Very disappointed.
November 6, 2013
Rated 5.0 out of 5.0 by MMRR Great visit
Everything was perfect! Love the location and the size of the rooms!
October 31, 2013
Rated 5.0 out of 5.0 by Holiday47 Great service & good location
We were booked in a 2 bed room and wanted a king. The wonderful young woman that checked us in took care of all our needs.
The location of the property is also in a good location to many shopping and restaurants.
October 23, 2013
Rated 5.0 out of 5.0 by DandPmend Thank You - Mendez Family
This Holiday Inn has been our preference for three years. We live I Rapid City and this business has helped us through two high-risk pregnancies. Each time we were able to stay, without incident. We had to take her to medical appointments throughout both pregnancies, at least once a month and more. We also stayed at this HI the week of each delivery.
We especially like the cookies and afternoon snacks when we returned from a long day at the hospital.
This most recent 5 night stay in room 328, we left a very important book in the bottom drawer of a dresser. Jackie went out of her way to located the book and we can't wait to get it in the mail.
I am working on my Doctorate degree and the use of the business office frequently was very helpful. While I brought my own laptop, having a desktop, printer, hole punch and such made studying at the hotel worth it.
The only suggestions I have are 1) consider labeling the foods in the breakfast area for gluten, nuts, etc. and 2) invest in a better internet service or connections. When I was in my room, I kept losing my internet connection, so I called my cellular company to purchase a $30 hot-spot for my cell phone and didn't have a problem once. I can live with #1, but #2 has to be frustrating for me and every other guest.
Again, thank you very much and please tell Jackie thank you as well.
October 21, 2013
Rated 4.0 out of 5.0 by gtsw great hotel!
We arrived late but were greeted with a friendly smile and a surprise... they upgraded our room and we were each given complimentary beverage of our choice, Great surprise!! The breakfast was great, so many choices that we do not find at your competitor hotels. Beds were very very comfortable. Will stay again if in the area.
October 18, 2013
Rated 5.0 out of 5.0 by ErikaD Mini Honeymoon
My husband and I stayed here for a one night, mini-honeymoon after our wedding October 12. We had stopped at a few hotels, as this was an impromptu trip. When we got to the Holiday Inn, we were both overwhelmed by the friendliness of the front desk staff & how quickly they were able to accommodate us. Our room was spotless, the bed was comfortable and the pillows were AMAZING. This hotel is perfectly located because it's close to the mall, movie theater, and many great restaurants but manages to be quiet. My only disappointment was having to leave & go back to work! We will definitely stay here again. Thanks for the great experience!
October 17, 2013
Rated 5.0 out of 5.0 by LBraun Comfortable bed and room
Front desk people were awesome. Nice clean roomy rooms
September 26, 2013
Rated 5.0 out of 5.0 by Pmat62 Clean room and a huge variety of breakfast choices.
Everyone was so pleasant and helpful. Couldn't have asked for a better stay. Word of warning though, don't be fooled when they say that they are at the Empire Mall in Sioux Falls. There are several motels that I would consider are at the Empire Mall but this Holiday Inn Express is actually on the other side of 41th Street and tucked back into a quieter area which is not all bad.
September 26, 2013
Rated 5.0 out of 5.0 by Ranger520 Nice place
Very clean as expected. Could be a little less cost.
September 26, 2013
Rated 4.0 out of 5.0 by Bigmac56 Staff was very friendly and Helpful
Kayce checked us in and was very friendly. After a long days drive, her smiling face was a welcome sight. She provided my wife with directions to get to the nearest shopping malls and mad she she got there and back.
The chocolate-chocolate chips cookies were delicious.
September 23, 2013
Rated 5.0 out of 5.0 by Reglein5 Super Great place to stay!
Loved this hotel! Great location! Many restaurants to walk to and a movie theater! Very clean and had a decent breakfast! Would look to stay here again! My only suggestion would be to somehow heat the indoor pool. burrrr!
Sioux Falls is a beautiful town! The Big Sioux River Falls is a must for sightseers!
September 22, 2013
Rated 5.0 out of 5.0 by ChuckC Great Stay
The staff is friendly and courteous. The entire premises were clean. I have never had any problems with Holiday Inn Exp.
September 20, 2013
Rated 5.0 out of 5.0 by VBfan Another great stay
We previously stayed at this motel and when we returned to Sioux Falls for a volleyball tournament we decided to reserve a block of rooms for our volleyball parents because of the great experience we had the first time. The staff was so friendly and accommodating to us. The breakfast was excellent and we loved the location - so easy to access eating places and shopping. We will definitely be staying here again!
September 11, 2013
Rated 5.0 out of 5.0 by Travl4Fun Nice room, good service.
Helpful staff and nice accommodations. Be sure to see Falls Park while in town.
September 9, 2013