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Rated 4.6 out of 5 by 173 reviewers.
Rated 4.0 out of 5.0 by Generally excellant, but breakfast poor This past year we have spent about 30 days at Holiday Inn Express in several states. We are also priority club members. We have always found HIE hotels to be of high quality for our needs, and service has been excellent. The rooms and bathrooms have been clean and tidy wherever we have stayed. Nevertheless, we have found that even though there is a variety of breakfast choices, the quality of the food needs to be improved. For example, The eggs are always overcooked, gravy for the biscuits slimy, and the sausage patties oily. Even the Cheerios were stale at our most recent stay. August 20, 2013
Rated 5.0 out of 5.0 by Great property!! Comfortable, spacious rooms!! Very friendly and helpful staff!! August 19, 2013
Rated 5.0 out of 5.0 by Great Location, Superior Staff My hotel of choice when in Sioux Falls. Never an issue with the rooms - always cleaned to the highest standards, better than some 5 star full service hotels I've stayed in. Staff is always courteous, friendly and professional. Location is perfect for my needs, close to businesses I need and easy access to the airport for those early a.m. flights August 16, 2013
Rated 5.0 out of 5.0 by Superior overall!!! Once again, South Dakota cities with Holiday Inn Express hotels are superior places to stay. Efficient and competent staff, comfortable and pleasing rooms, plus good value for the cost. I only wish Oklahoma cities had those high standards!!!! August 2, 2013
Rated 5.0 out of 5.0 by Great staff and service It is always a pleasure to stay at the Holiday Inn Express. Your staff is kind and pleasant. The rooms are super clean and we appreciate the fact that they are non smoking. We also like the fact that your staff will accommodate whatever floor we choose to stay on without a question. The breakfast is always excellent with anything you could think of to eat! The one thing I did miss this year were the coupons given to us last year to use at the Ruby Tuesday's, but we went there anyway, so no worries!!! We shall be back next year and will again choose the Holiday Inn Express. I always recommend your hotel to all my friends when they travel. We will see you next year. Thanks again for the hospitality!!! July 31, 2013
Rated 5.0 out of 5.0 by Great Stay in Sioux Falls My stay was very enjoyable at the Holiday Inn Express in Sioux Falls at Empire Mall. ALL the staff were extremely helpful, courteous, and dedicated to customer satisfaction. The rooms were clean, beds comfortable, and accomodations were very nice. The pool was clean and the hot tub was great after long days in training. Couldn't really ask for a more pleasant stay. Thanks so much. July 31, 2013
Rated 5.0 out of 5.0 by The best motel ever! We had a nice, large room with comfortable beds. The TV was nice with a great assortment of channels. The pool and hot tub were loved by my children. Probably the most pleasant surprise was the breakfast. I've never been to a motel with such a top notch breakfast. I would not hesitate to book future rooms here if I'm in the area again. July 23, 2013
Rated 3.0 out of 5.0 by OK the place was alright. the airport shuttle info wasn't very nice. July 19, 2013
Rated 5.0 out of 5.0 by Great Stay The staff were very professional and attentive to the needs of the customers. I will always stay at this hotel when in Sioux Falls. July 12, 2013
Rated 5.0 out of 5.0 by Quiet and relaxing We had been visiting relatives all week with a 2 and 3 year old, and were VERY happy to land in a very clean comfortable room. It was wonderful having comfortable beds and a quiet atmosphere. July 10, 2013
Rated 4.0 out of 5.0 by Room Great beds and we love the fridge in the room. Great location. Breakfast was good. July 9, 2013
Rated 5.0 out of 5.0 by Easy to find location with very good amenities. The room was clean, quiet and spacious, with a comfortable bed and other room furnishings were very nice as well. The breakfast room was set up nicely and had a nice assortment of items to choose from. Every staff member we had occasion to deal with was pleasant and friendly. July 7, 2013
Rated 5.0 out of 5.0 by Nice, clean, hotel. Nice, clean, modern rooms - had a built in fridge which was perfect since we travelled from Denver, CO to race in the Iron Kids Triathlon at Augustana college. The hotel is in a convenient location, just off the interstate and their is a Hy-Vee, a plethora of dining choices and stores if you forgot/need something. Traffic is a bit congested in the area, but no biggie, you're on vacation anyway... :) June 23, 2013
Rated 3.0 out of 5.0 by Comfortable room service ok I was disappointed with reservation service. The agent had me booked at the holiday inn downtown, but gave me the right address and phone number for holiday inn express. Fortunately I called to confirm. The desk clerk made the reservations for me. But didn't send confirmation by email. She said that she would call and cancel the other reservation. I called myself. She had not called to cancel. She also gave me wrong directions. I had to call again to find the correct directions. Otherwise the stay was comfortable. I really do not like talking to a person from the Philippines. I cannot understand them. June 15, 2013
Rated 5.0 out of 5.0 by Glad we stayed here! We had an accessible shower at our request. It would have been better if the bench in the shower would have been higher off the floor.I really enjoyed using the pancake machine at breakfast.I had never seen one like it before. Food very good.Everything else was great.I liked the hotels location to access places we wanted to go. June 15, 2013
Rated 4.0 out of 5.0 by Excellent Accessible Room. The design of the King Accessible Room we occupied was excellent. It was comfortable with a fine mattress and excellent desk chair and occasional chair with its own hidden ottoman. The sleep/couch was comfortable and the colors were restful and attractive with pleasant pictures on the wall. The kitchen area was well planned and more than adequate. The bathroom was spacious and well equipped with grab bars for the stool and the low tub. The vanity was in the entry way and we liked that. When two people occupy the room one can be in the bathroom and the other can use the vanity. Lighting in all areas was very good. The breakfast room was large and attractive and the selection of food was outstanding. The attendant who served the room (sorry, I cannot recall her name) did an outstanding job of keeping the foods well stocked and hot. We enjoyed our stay with one exception which will be noted below. June 15, 2013
Rated 5.0 out of 5.0 by Great Motel Harmony Hill School Reunion : We were very please with everything this Motel had to offer. The staff was great and very helpful. The rooms were all great ! would stay and hold this reunion here again..Meeting room was very nice, all set up and coffee and tea done for us. Ice water on every table. We were able to set up the night before which helped alot. The dinner meal was catered by Ruby Tuesday, this meal was so very good, and the cheesecake was to die for.. I want to thank Kim for all her work helping get this set up and for answering my many questions.. Thank you to all !! June 15, 2013
Rated 5.0 out of 5.0 by great service and checkin The girl that checked us in, is the reason we will return! June 6, 2013
Rated 5.0 out of 5.0 by Great Place to stay when in Sioux Falls When in Sioux Falls highly recommend staying at this Holiday Inn Express. Great Location, Great Service, Clean....Better than staying at home. June 4, 2013
Rated 4.0 out of 5.0 by Good experience Overall good experience but the water was freezing in pool and there wasn't enough room for everyone during the breakfast hours. The breakfast was good though. May 28, 2013
Rated 5.0 out of 5.0 by Breakfast The choices for breakfast were very good. I like that you have something for everyone and the coffee is excellent. Your staff was very pleasant and approachable. There are several other restaurants within walking distance for dinner or lunch. That is a factor in our staying at this hotel. thank you. May 27, 2013
Rated 5.0 out of 5.0 by Best Service Ever and I travel a lot. Great Desk staff and the room was very clean, could not ask for anything better in a trip. May 27, 2013
Rated 5.0 out of 5.0 by Vacation stay Enjoyed our stay as always at Holiday Inn Express. Hated not getting warm cookies since they don't do them on weekends though. Would have stayed at the one in Chamberlain, but could not get the price I wanted, so chose a competitor for that one. May 20, 2013
Rated 1.0 out of 5.0 by Not the best HI Express Overall experience was less than satisfactory. As a platinum Priority Club member I was extremely disappointed in the accommodations I was given during may stay, and for the customer service I received at this location. May 10, 2013
Rated 5.0 out of 5.0 by Great location I like the location of the hotel. Close to a lot of other conveniences. Staff was friendly and helpful and the room was comfortable. May 4, 2013
Rated 5.0 out of 5.0 by Overall The staff was especially courteous and helpful. It was a great experience. Thank You!! April 17, 2013
Rated 5.0 out of 5.0 by Nice location and great staff This is the first time we have stayed at a Holiday Inn Express Hotel and was very pleased with the cleanliness of the hotel and the great and helpful staff. We now look for Holiday Express Hotels while traveling. April 15, 2013
Rated 5.0 out of 5.0 by Very nice hotel and location I had one of the suites- room 200. Very nice. Especially liked the large walk-in shower. Close to running trail and a variety of resturants. April 2, 2013
Rated 5.0 out of 5.0 by Definitely would recommend Always know what to expect with this hotel - staff is super friendly - rooms are clean - beds are comfortable - definitely a place I recommend. March 12, 2013
Rated 3.0 out of 5.0 by Overall experience This facility was by far the most unpleasant Holiday Inn Express we have stayed in. February 25, 2013
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