Rated 4.0 out of 5 by 309
Rated 4.0 out of 5.0 by ollie51 very accomedating
due to my wife being russed into hospital on the way here,we didn`t arrive till after 12 @ night, but still got a warm welcolme,also had to leave a day early,so due to the way i booked, lost the money, staff apoligized, and gave me a card to book direct next time,dispite stressful time, enjoyed stay.
June 18, 2013
Rated 5.0 out of 5.0 by Bradaz123 amazing
my stay there was just amazing! I loved it and I really enjoyed my stay :D
June 16, 2013
Rated 4.0 out of 5.0 by gary1967 excellent ..a few problems
the overall stay was well worth the money .the staff were superb..only 3 faults..parking was poor,getting internet was hard work because the lady at reception kept giving us an out of date password..so we gave up ..the next day the next lady on reception got it right..we also had a family oposite who s hobby was banging doors till 1 oclock in the morning and at no thought for others ..tho i realise thats not the hotels fault would be great if someone would tell them to shut up..
June 15, 2013
Rated 5.0 out of 5.0 by Spider364 great staff and service
This was an excellent hotel. The staff were very friendly and helpful. The location was excellent for visiting Windsor and Legoland. I would recommend this hotel to family and friends. I felt that this hotel was great value for money.
June 14, 2013
Rated 3.0 out of 5.0 by jandosmum As a priority member not acknowledged. Room being cleaned for next guests whilst at breakfast.
close to train station / LEGOLAND
priority member not acknowledged
car parking is an issue
check out error - return to room after breakfast to find room stripped and being cleaned
breakfast room too small
June 10, 2013
Rated 5.0 out of 5.0 by yates301 Great Service
Very happy with my stay at this hotel, very friendly and helpful staff
June 5, 2013
Rated 4.0 out of 5.0 by Glenton Affordable quality
This HIE is located perfectly for visiting the surrounding areas of Windsor, London etc whether by car or train (station is next door).
The decor is good, modern and for what you pay the included breakfast is a nice bonus.
The staff on the front desk are very nice and attentive.
The parking on site is complimentary, but try to arrive early and secure a spot, as parking is limited and on a first come first serve basis.
Value is very good indeed - this is obvious when you see the amount of people (including coach parties) that use the hotel.
The immediate surrounding area looks a little daunting at first, but don't worry it's just that it's located close to industrial estates, that's all.
June 5, 2013
Rated 3.0 out of 5.0 by cpaddington Not a Heathrow hotel
You advertised as a Heathrow hotel, however, you don't have a shuttle/bus that runs from the airport to your hotel. There is another Holiday Inn express in Slough that has a shuttle and the driver did not inform us that that is where we were being taken and not to your hotel. We then had to book a cab to get to you which was an additional expense.
June 4, 2013
Rated 5.0 out of 5.0 by calewajam Great value and great base for sightseeing
We spent 3 nights in the hotel in may and found it an excellent base for Windsor and a trip into London.
The room was spotless and fairly well appointed a little bit cramped as we had the sofa bed out for the kids too.
We ate in the bar/resturant on he first night and the food was good value and the service excellent the staff seem to be really hard working as they looked after reception the bar and the resturant but were always happy to help.
Breakfast is quite busy go at 9.30 am it's less busy the choice was limited but more than adequate as offered continental plus cereal and some cooked items.
We parked on the car park 2 of 3 nights free but had to park at the train station the last night which cost £11 but was ideal as we left the car there the following day when we got the train into London paddington (12 mins) and the station is right next to the hotel and there is a tesco a short walk away.
All round a great stay thanks
June 4, 2013
Rated 3.0 out of 5.0 by paddagain Basic glitches
We checked in with 2 adults & 1 child. I asked if our room was ready? The receptionist said yes & gave us our room. When we got to our room, it was set up for 2 adults. The sofa bed had not been made + no bathroom linen. I went to reception to sort out this problem but the receptionist couldn't see my 'problem'. It was only when the manager intervened was it all sorted by him personally. No bacon at breakfast. Fruit juice machine, wrong labels on buttons. Wanted orange juice, pressed button, got tropical. Small basic errors which shouldn't happen.
June 4, 2013
Rated 5.0 out of 5.0 by Travellight124 2 Day Short Break
Excellent location - for London and Windsor. Got 2 night break for the price of 1. Booked 2 rooms, adjoining adequate for the whole family. Situated right next to Slough train station, access into London couldn't have been topped, although trains were noisy at times. Walking distance into Slough itself for shopping and eating. Pizza Express right across the road. Ate in the hotel 1 night which was ok.
June 2, 2013
Rated 1.0 out of 5.0 by WOH1 Hotel overall
As a frequent Holiday Inn customer it disappoints me to say that this hotel does not deserve the Holiday Inn brand.
Admittedly only an Xpress but it is the most basic of those I have visited to date.
Do not set high expectations and you will not be as disappointed in the hotel as I was.
Location is Central - close to a the station and a Tesco Xpress.
The car parking is a nightmare - once you find the hotel - and the staff seem more interested in going home than serving customers.
Sorry - wish I could report differently but no - a sad experience.
May 30, 2013
Rated 5.0 out of 5.0 by CatherineS great staff and convenient location
I stopped here with y family for 2 nights. It offers free parking (on a first come basis), a breakfast suitable for those who prefer continental breakfast yet with the added bonus of sausage and scrambled egg for those who prefer something a little more substantial. The staff couldn't have been more helpful and polite and helping with their use of local knowledge. The great thing is the location for getting into Windsor and London via train and tube, as the hotel is literally meters from the Slough station, and at £2.30 return to Windsor was cheaper than parking and the trains are about 5 per hour. With this convenience, why bother staying nearer to the city centre with hotel parking charges and higher room costs and the hassle of driving closer to the centre. Will definitely use this hotel again and all for £60 for a family of 3 per night with breakfast.
May 18, 2013
Rated 3.0 out of 5.0 by MinxyMoo Ideal location, great breakfast, not so good service
We have stayed at this hotel before and if I was basing this review on our previous visit I would have highly recommended, sadly not this time.
I found the reception staff not as welcoming as last time, poor knowledge of the car parking situation, 3 different reception staff told us 3 different things about the car parking ranging from £8 - £26. We were sat in reception at 11pm at night trying to organise parking and with young children this was not ideal. The whole point in staying was so we could have a relaxing night before our visit to Thorpe Park the next day. We found the bed very uncomfortable this time and the pillows, the air con very noisy, so we turned it off but then it was too warm in the room. I think the only positive was breakfast. There was a very good selection and both our families ate well to start our busy day, albeit tired from a poor nights sleep. Great location for Legoland and Thorpe Park. Not sure we would stay again.
May 17, 2013
Rated 3.0 out of 5.0 by AndreasWB Zentral und angemessen
Das Hotel in Slough erfüllt genau was ich brauche. Angemessene Preise, zentrale Lage und saubere, gut ausgestattete Zimmer.
Die Mitarbeiter sind recht aufmerksam und freundlich.
Die Restaurantleisungen waren im Februar eher mäßig, sowohl in Bezug auf die Qualität als auch die nur zeitlich sehr eingeschränkte Verfügbarkeit.
May 13, 2013
Rated 4.0 out of 5.0 by Mazzymaz Not a bad hotel
The hotel is quite welcoming; however I booked a twin room and my brother booked a double. My brother's room was a room for someone in a wheelchair, it had a disabled shower room and red pull chords everywhere.... I am not sure why he was given this room and he wasn't pre-warned by reception. I had an adjoining room which was ok but the bathroom was a little tired. It needs the sealants/grouting renewing and perhaps an overhaul is needed for it to look fresh and welcoming. My stay was fine other than the niggles about each room, the single beds in my twin room were extremely comfortable. Breakfast was very busy but fine, sausages were lovely. I would definitely stay here again.
May 12, 2013
Rated 2.0 out of 5.0 NO MATTRESS FOR BABY
I stayed at this hotel and was asked to pay for the room on arrival, I thought it was strange thing to do. I found the rooms to be very basic
and what really upset me was the baby cot had no mattress. I called reception and was told that there was not one.I then had to lay our 8 month old baby on the floor. I would not stay at this hotel the staff could not be bothered so i cant be bothered to stay there again. Very poor customer service . sorry this is the worst hotel i have stayed at
The breakfast was basic and waited up to 15 mins to get a seat.
May 11, 2013
Rated 5.0 out of 5.0 by Murphy473 Great short break
Staff very helpfully and friendly made us feel very welcome. Second stay at this hotel will visit again soon as very close to legoland.
May 11, 2013
Rated 3.0 out of 5.0 by Tintack Holiday Inn stopover
Reception staff welcoming and room comfortable but car park only accommodates about twenty cars so had to pay to park at Slough railway station.
Getting breakfast was terrible due to food crammed into little alcove. They ran out of cutlery, glasses and hot water in the drinks dispenser. Staff slow to clear empty tables.
May 11, 2013
Rated 2.0 out of 5.0 by umesh Room Quality
Most Holiday inn express rooms are consistantly to a reasonable standard BUt last time I stayed here there was a very strong odour - couldn;t fatham if it was from the waste system in the loo or the floor had been cleaned and stil not quite dry? Either way was very over powering BUT apart from that...it was ok.
May 7, 2013
Rated 3.0 out of 5.0 by pops31 Great hotel shame about the lifts!
Lovely room, good, breakfast, convenient location, EXCELLENT value for money. Unfortunately, one lift was out of order and the other made such a terrible noise that we did not get much sleep.
May 7, 2013
Rated 4.0 out of 5.0 by Mohamed69 comfortable,great breakfast service and close to train station.
I recommend a small gpm or excrises room.Overall good.
April 26, 2013
Rated 5.0 out of 5.0 by sarahjg comfortable and convenient
The Holiday Inn Express is conveniently located right next to the railway station in Slough, which made it very easy to get into London. It was less easy to get to Heathrow airport, however, which necessitated a taxi ride costing 25 pounds. The hotel was very comfortable and clean, and everything was new and well-maintained. The staff was friendly and helpful. The room was easily big enough for two and did not feel at all cramped. There was free wifi and the hotel also served dinner so really we wanted for nothing. It was a typical American-style hotel lacking in character compared to an English-style B&B, but for comfort and convenience and a good night's sleep it cannot be beaten.
April 24, 2013
Rated 4.0 out of 5.0 by mick414 Well presented Room
It was a well equiped room, which was clean, comfortable, and well presented. Bu was let down by the lack of service at breakfast on the first morning i.e. no eggs, no knives, no rolls had to ask for each and every item.
April 21, 2013
Rated 5.0 out of 5.0 by Hammish Good locantion
Value for money comfortable good breakfast selection rooms clean nice showers and beds
April 17, 2013
Rated 5.0 out of 5.0 by mxman Parking is limited
Excellent hotel as usual with the chain, only issue is the car park is limited in size and if full, you have to use the station which is quite expensive.
April 17, 2013
Rated 4.0 out of 5.0 by bijli Good value and excellent staff
Appears to be new building- room was comfortable but the phone did not work/phone point broken..
We arrived quite late at night and the room was freezing & took few hours to warm up with the A.C. Later on we realised that a small slit of window has been left open on the top, which had made room so cold! We did not realise this as the window had heavy curtains,until when the room did not heat up and the children were cold. We asked for extra blankets and the staff were courteous & provided the same.
Bathroom door-unusual as it was the same door to the WC and the shower area was separate , but the door also could swing either ways to become the main door to the bathroom-door did not close properly so could not be locked.
Beds were comfortable.
Breakfast very good variety and lot of room space.
Check-in/check out very efficient.
April 13, 2013
Rated 4.0 out of 5.0 by Be1aLugosi Great Value
Excellent facilities, value and location for Legoland. Handy for the big supermarket just beside the train station. Saturday breakfast was very busy, but still got a table and got fed so can't complain given the price! Only one issue, a constant humming noise in our top floor room. Air con units on the roof perhaps? Still managed to sleep so didn't bother mentioning it.
April 13, 2013
Rated 5.0 out of 5.0 by Referee832 Hotel Space
The breakfast serving area was quite cramped for the amount of guests staying at hotel. But overall my family enjoyed our stay and was very central for London and Windsor which was what we were looking for
April 10, 2013
Rated 4.0 out of 5.0 by cazzagarforth Excellent value for money, super location
Room and comfort - Generally good, bathroom door kept slamming, continually worried that our children may trap their fingers.
Variety of Breakfast choices - excellent selection & Quality
Staff - All staff were friendly and very imformative
Able to relax - definitely
Location - FANTASTIC
Value for money - 10 OUT OF 10
April 10, 2013