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Rated 3.9 out of 5 by 546 reviewers.
Rated 4.0 out of 5.0 by Holiday Inn Express- still impresses me I just love the HIE brand. The buildings always seem recently completed and immaculate. After 2 weeks travelling in hotels that could do with a big upgrade, I found myself taking photos of the ensuite! Sad maybe, but you just don't see immaculate bathrooms anymore. Firstly, there is no bath - which I like - most hotel baths are designed for children it seems and worse than pointless. The shower cubicle was finished in a lovely black tile and was a good size - enough for two if that is of interest to the reader! Everything is like new. Most hotels don't refurbish quickly enough and it shows. Hotels at a supposed superior class are no match to this one. I would definitely recommend. A great airport hotel, great price with all you need when beginning or ending your holiday. A word about the inclusive breakfasts. I never understand the surly comments about HIE breakfast - its included as standard and reasonable. If you want more, pay more and go elsewhere. At my breakfast there was adequate choice of cereals and bread with a few hot offerings - scrambled eggs, sausages and beans. There is not much else that is necessary and you can eat as much as you like. Do most folks have more than this to eat each morning? My only complain is the £10 parking charge which I don't feel is justified. If the hotel was within walking distance to Heathrow, yes, I can see the point of a charge but it means those taking their car to the airport are charged twice. No chance of this being waived, I understand. October 16, 2014
Rated 4.0 out of 5.0 by Clean and Comfortable Recommended for short stay, with easy access by car to London October 15, 2014
Rated 4.0 out of 5.0 by Recommend room, not recommend a wrong wake up call Good: Room comfort - appeared to be recently refurbished rooms. Bad: Getting my wake up call wrong. I was awoken at 4am rather than 7am which was obviously unwelcome. October 15, 2014
Rated 5.0 out of 5.0 by Excellent and close to T5 The Hotel is reached from T5 by bus 77 or Hoppa H55 Our room was large, bright and clean with an excellent large shower The restaurant feels like a canteen so we did not eat in the evening but there is an M&S Food just opposite so we gorged on picnic nibbles for dinner I had low hopes for breakfast but there was a range of hot food (sausages, beans and eggs) and the canteen was bustling and felt lively. The sausages were ace actually and I had 2 sausage butties just like when I was a kid (proper good sausages). Simple food done well. Not a place for a quiet romantic stay... but excellent as an easy stopover close to T5. We got bus 77 in the morning and were at T5 within 10 mins All in all, a very nice hotel if you are travelling to T5. Packed with every nationality which made it seem adventurous and fun ! October 15, 2014
Rated 5.0 out of 5.0 by Comfortable bed My sister and I found this hotel to be comfortable and considering it's proximity to Heathrow, extremely quiet. Our stay was overnight before a flight to New York and we found everything suited our needs - a good nights sleep! We did not use the restaurant but did have a drink in the bar and found all staff attentive. October 14, 2014
Rated 2.0 out of 5.0 by Wrong type of room and poor breakfast Was given a twin instead of a double room and the breakfast was pretty sub-par. Only 4 warm items and the scrambled eggs tasted like water. Also, not really at Heathrow. There was a bus that takes you there from the terminal that is £5 each way but a taxi was £35! October 13, 2014
Rated 2.0 out of 5.0 by Rude Staff Staff at this hotel are very rude and not helpful, our room had interconnecting doors so we could hear everything that was happening in the other room, hardly slept after having to complain then we managed to get about 2 hours sleep, will not be staying at this hotel again October 10, 2014
Rated 4.0 out of 5.0 by good value for money Good value for money rooms a little on the small side but ok for 2 people. October 9, 2014
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