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Rated 3.9 out of 5 by 519 reviewers.
Rated 1.0 out of 5.0 by The most appalling service received in a while Firstly, i arrived around 9 and i was told teh kitchen was closed and couldnt get dinner! they couldnt even offer me a sandwich. The guy you checke me in was vey rude, couldnt even give a glass of water. Further more, the room was way too hot for comfort and i couldnt sleep and yet i had an early start.the internet wasnt working, they couldnt give me breakfast! I was so dissapointed with the quality of service, the lack of customer care. I have when people fail to tailor service to individual needs. September 4, 2014
Rated 5.0 out of 5.0 by Really friendly and comfortable hotel Perfect hotel for any family doing play and stay to legoland September 2, 2014
Rated 5.0 out of 5.0 by overrall fantastic I have nothing to say but fantastic hotel A+++++++ September 2, 2014
Rated 4.0 out of 5.0 by Clean, modern bedroom, fab meal in Italian restaurant Used this hotel last year as well and would definitely book again. Room was comfortable,clean and modern. Had evening meal in the Italian restaurant and would highly recommend it. Good value for money and offers child menu as well as main menu. Better quality of food than main hotel restaurant. Only drawback is bar was quite rowdy with contractors when I arrived with my son at @7pm which was quite intimidating for myself and my son.We did not use this area during our stay. Overall highly recommend this hotel, especially if visiting Legoland. Will be back again next year ! August 31, 2014
Rated 5.0 out of 5.0 by 5 star staff We stayed for the recent IBSA convention, just wanted to thank all your staff for their friendly and helpful service, it really made our stay and we would definitely return again. August 30, 2014
Rated 5.0 out of 5.0 by Great Service I stayed for four nights for the International Bible Students Convention at Twickenham. The Hotel Management couldn't have done more to make our stay better. They laid on a buffet especially for the delegates in the evenings for which we were very grateful. All the staff were very cheerful and helpful. I would definitely recommend this hotel and will be using it again my self when I am in the area. August 29, 2014
Rated 5.0 out of 5.0 by very friendly staff. spacious rooms. great sleep Quick checkin. Spent four nights with my family and had a wonderfultime. Would definitely reccomend your hotel. August 29, 2014
Rated 5.0 out of 5.0 by very enjoyable stay sadly I could only stay for three nights, and not for the four that I booked. and so I was not able to personally thank the staff. but asked my friends to, and gave them the 'key' to return. I really enjoyed my stay, the staff were very polite and helpful, no complaints at all. see you again soon I hope, thank you .regards ian August 28, 2014
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