Rated 4.0 out of 5 by 762
Rated 3.0 out of 5.0 by Soul-yorkshire Nothing Spectacular
This hotel had dim lights and dark corridors. The widows are high so felt like a prison cell. This hotel dark and dingy. The staff are very friendly and very helpful
May 20, 2015
Rated 4.0 out of 5.0 by Digby1 freindleness
All staff were helpful for my short stay. The facilities were clean the bathroom could have had brighter lightning
May 18, 2015
Rated 3.0 out of 5.0 by JG1977 Review
The hotel and service of the staff is average which is what you pay for.
The main concerns are that you can't iron in the rooms however there is a communal ironing room.
The rooms are tightly packed and they are far from sound proof and if you are near the lifts then you can not only hear people getting in and out but also hear them moving which does not lend to a good nights sleep.
Being a Platinum member offers nothing in relation to any extra service and points offered by front desk are the same as gold or basic membership.
The food is ok, however I did have to wait 45 minutes for fish and chips even though I was one of the first people in the dining room and others who had their orders taken after mine were being served. Even asked how my food was and if I was waiting for anything else, even though I had obviously not even had any food.
I have stayed at this hotel on 3 seperate occasions and won't be making it a 4th. It is ok for 1 night stop over if you are either going or returning from holiday.
May 12, 2015
Rated 5.0 out of 5.0 by Kentish couple Good service
The hotel is easy to find, convenient for the airport and transfers, clean, comfortable and has helpful and friendly staff. Very efficient.
May 12, 2015
Rated 2.0 out of 5.0 by sibuu avoid
avoid this hotel , cant speak english. bad break fast. some of the staffs were rude . the only good thing is its easy to go to the terminal 5
May 11, 2015
Rated 5.0 out of 5.0 by Red Grovesy Business stay
Have stayed here many times. The WiFi is a bit slow and the lighting in the bathroom takes a while to 'warm up' but other than that, it's a good hotel. I'll be back.
May 11, 2015
Rated 4.0 out of 5.0 by tim803 Misleading hotel name but still useful for LHR
Used this hotel prior to an early flight and it is very adequate in all respects, though do not be fooled by the title as it is a significant distance from T5.
The immediate surrounding area is pretty run down and there was little to tempt one out. However I enjoyed the walk to the nearest village that has some history and nice old inns. I didn't use the restaurant or bar so can't comment.
May 10, 2015
Rated 4.0 out of 5.0 by sfKender Modern comfortable hotel. Remote location.
Very modern and comfortable hotel. Good breakfast and restaurant. Well equipped modern rooms. Could not resolve trouble with wireless connection. Very good corporate room rate.
Good for single night stay. Far too remote for a longer term stay. Next major public transport option is several miles away at Heathrow airport. Not much around the hotel.
May 7, 2015