Rated 4.0 out of 5 by 792
Rated 5.0 out of 5.0 by Challain Good service and good for airport
Good stay, very easy to get to T5 with shuttle.
We found the hotel easily, on Google maps, but the directions on the Hotel site were confusing
June 29, 2015
Rated 4.0 out of 5.0 by LadyTexan78676 Manager very helpful
We were very appreciative of the manager working with us to allow an early arrival as well as accommodating us with short-term parking which allowed us to get our luggage to our room prior to returning our rental car.
Bus service was wonderful with pick up at the front door and a short ride to the airport.
The only thing I was disappointed in with this location was the restaurant that was available for evening meals. I chose to have a steak (requested to be medium rare) came out cooked medium and tough as shoe leather. Sent back, next steak was somewhat closer to medium rare, but still very tough and not flavorful at all. Probably one of the worst steaks I have ever had. Really upset based on the price charged. Advice- Do not order steak from this establishment, you will be very disappointed. I will say that the pasta and pizza options smelled great, cannot attest to their taste though.
June 28, 2015
Rated 3.0 out of 5.0 by WantMyWashTowels Answers to guest questions
Overall the hotel visit was nice. However, when I asked the reception desk for wash clothes (small towels to be used for washing face, etc.. ), I was given hand towels for wiping your hands face (much larger towels). They seemed confused about what a wash towel was vs. a hand towel. The finally said that we do not have face towels because the are a Holiday Inn "Express". I have stayed in many Holiday Inn Express hotels and they had wash towels. I just left a Holiday In Express in Dublin and they had wash towels. I have stayed in other hotel brands within the UK and they had wash towels. The is not a cultural/country difference or a "Express" vs. non-Express difference. This was a cope out. I feel the answer given was lame. I know the issue of towels sounds a bit petty, but I would have much preferred a straight answer like "we just don't have any towels vs. being given a lame answer.
June 27, 2015