Rated 4.0 out of 5 by 469
Rated 5.0 out of 5.0 by verifimartin great stay at this hotel
food was not the best, but service was great, room was very clean, apart from the fact that the toilet would not flush without pumping it like mad. staff were friendly and polite, parking was a bit of a nightmare.
March 11, 2014
Rated 5.0 out of 5.0 by Kez999 Frequent Traveller
I have the pleasure of staying here quite frequently due to business and am always pleased with the experience. The food in particular is excellent and its location means it is close enough to the airport for convenience without feeling like an 'airport' hotel. Staff are friendly and I have never had any complaints. Would recommend this hotel to anyone in need of a stopover either before/after travelling and also those conducting business in the area. Very good hotel
March 8, 2014
Rated 5.0 out of 5.0 by Max Mulsanne Very engaging and attentive staff
Thoroughly enjoyed a wonderful weekend break. Nicely positioned for access into London.
March 7, 2014
Rated 5.0 out of 5.0 by hopkins1 Staff very helpful
Have used this hotel for the last 2 years when flying out of Heathrow airport. And have found the staff to be very helpful and freindly. The Hotel very clean
March 6, 2014
Rated 3.0 out of 5.0 by carpediem Old Building Old Brand.
I will never stay at a Holiday Inn Again they are old warn out old buildings the brand is dead time to move on. Holiday Inn Express is a match better brand and value for money.
March 2, 2014
Rated 5.0 out of 5.0 by Old Crustie Convenient and good value.
When we travel out of Heathrow Holiday Inn M4 provides us with a very comfy room for the night before our flight. With the associated parking concession it is a clear winner when we have to fly out of Heathrow. We have used the hotel on several occasions and always had very good, helpful and friendly service.
March 1, 2014
Rated 5.0 out of 5.0 by martyn63 holiday inn M4 jct4
Great location for a break near London and areas west of London.
the hotel is large but the staff are friendly i would recommend this hotel for leisure.,family or business travellers
February 26, 2014
Rated 5.0 out of 5.0 by Wayne_1976 Extremely friendly
We chose the Holiday Inn Heathrow M4 Jct4 due to the closeness to central London and easy commuting via the tube routes. The staff were very welcoming and so friendly it put us back as we weren't expecting 5 star service. Everyone was so friendly from the cleaners to the waiters and front desk team. We had an amazing stay and ate each night at the different restaurants on site. I would definitely recommend this site to anyone wanting to stay in this region. Will definitely be returning in the future.
February 25, 2014
Rated 5.0 out of 5.0 by ALI1066 Holiday Inn M4J4
Great place to stay for the night, Food in Sanpans superb.
Well done Holiday Inn.
February 24, 2014
Rated 2.0 out of 5.0 by Anita1972 Poor room service food but good overall cleanliness
Had problems with greasy old food and missing items with room service but good experience in the restaurant. Cleanliness was good but ad to be moved from first room as black gunk came out of the sink, had to wait over an hour in a dark room with no telly as they moved my booking before they moved me. Disappointed with hotel considering the cost.
February 22, 2014
Rated 4.0 out of 5.0 by Alex G need some attention to international travellers
I had an unplanned stopover at Heathrow due to dleayed flight.
Hence i was not having the required power adaptor for UK.
I had to use the shaver point to charge mobile and laptop had to be left off, since there was no US (or India) compatible plug point.
In my earlier Holiday Inn stay, there was atleast an USB charging point that i could use for phone.
this would greatly help travellers not prepared for stay in UK.
The hotel location is far from the metro station (as far as i could see).
Or for that matter any shops etc.
Hence it is not suitable for a stroll outside. You need a vehicle to get out of here.
February 20, 2014
Rated 3.0 out of 5.0 by RyanK1982 Needs a refurbishment
This hotel is find for a night and is a stones throw from the airport but for longer business stays is very dated now
February 20, 2014
Rated 4.0 out of 5.0 by AndrewS51 Ideal for Heathrow
This hotel is ideal for all terminals at Heathrow.
I only stayed one night but I enjoyed my stay. The staff are efficient and friendly. My room was comfortable, clean and nicely decorated.
I did not use all the hotel facilities but I suspect they are a good standard like the rest of the hotel.
February 16, 2014
Rated 5.0 out of 5.0 Holiday
We stay holiday every year when fly out of Heathrow
So convient we leave car on site stay night befor flying and I night when we come back .
Good value and service and staff great
Well done holiday inn
February 13, 2014
Rated 5.0 out of 5.0 by Mr Singh Excellent staff and reliable
Great people deliver great experiences as demonstrated by hotel staff
February 13, 2014
Rated 5.0 out of 5.0 by amberD13 clean and comfortable room
Pleasant short stay very comfortable most importantly the staff were very helpful
February 13, 2014
Rated 5.0 out of 5.0 by DJMc Perfect
After an exhausting flight I jumped on the Hotel Hopper bus and was soon at the Holiday Inn. The staff were helpful, cheerful and really couldn't have been more accommodating. On arrival at my room I was immediately struck by how large it was! The bed was SO comfortable and I had a terrific night's sleep before continuing on my travels. I didn't have dinner on arrival as I was full of aeroplane food and just exhausted, but I can bet it was equally impressive. Would highly recommend this place.
February 12, 2014
Rated 1.0 out of 5.0 by Richyuk The Bates Motel
Terrible bed and bad nights sleep. Returned from two week trip to find vehicle damaged. Kept waiting 15 minutes to see a duty manager who took details and advised that someone would be in contact within 24 hours. 1 week later and still no contact. Why they even moved the vehicle remains a mystery as the car park was 3/4 empty! Things go wrong in life - its how you deal with it that makes the difference. Dreadful setup.
February 9, 2014
Rated 5.0 out of 5.0 by SimonS New Rooms
Ok so ive been critical of this property before... but they're upgrading their rooms and the new ones are a big improvement! - well done J4M4!
February 5, 2014
Rated 5.0 out of 5.0 by watercressp Great room and friendly, attentive staff
We only stayed overnight on our way to and from a holiday. On both nights we experienced good staff, a very comfortable room and a breakfast which did our diets no good whatsoever!!
Keep it up, Holiday Inn!
February 5, 2014
Rated 5.0 out of 5.0 by FridaysChild The perfect Holiday Inn stay
This hotel is in a good location for Heathrow Airport and London. Rooms are large (especially by London standards) and comfortable. Food was exceptional in all restaurant/bar outlets with lots of choice and high quality. However, staff made the stay extraordinary. From Ahmed in Guest Services to Lucy and the Front Desk team, the housekeepers on 5th floor and the restaurant and staff, everyone made me feel welcome and special. This hotel became a home away from home for me, which is what Holiday Inn means to me.
February 2, 2014
Rated 4.0 out of 5.0 by AirAir Ideal location for access to Heathrow airport
We have used this hotel many times for jetting off to far off places, via Heathrow airport. The draw is definately the hotel & above all the car park, its excellent. I have never been disappointed in the hotel, as it has always delivered what we expect.
January 27, 2014
Rated 4.0 out of 5.0 by Wesi1910 Good hotel for a morning flight
Good room albeit a little tired. The mattresses were a bit too soft for our liking but we still managed a good sleep.
Staff were friendly and polite and I was happy with the rate I had paid.
January 23, 2014
Rated 5.0 out of 5.0 by Mr Grumps Overnight prior to flying
Once again our stay at Junction 4 was very good and the staff professional
Also had 8 days parking and overall our experience was excellent
Will definitely be coming back on our next visit to Heathrow Airport
January 22, 2014
Rated 4.0 out of 5.0 by capric74 Great service
The staff were friendly and the hotel comfortable - I use this hotel a lot and it is my choice for LHR
January 16, 2014
Rated 4.0 out of 5.0 by Pistol Pete Better than you might expect
Looks newly refurbished, rooms very comfy and quiet. Breakfast ok with good range to choose from, this was the only meal I had.
January 15, 2014
Rated 5.0 out of 5.0 by Mickmac Excellent service from all staff members
We received excellent and respectful service from our moment of arrival through to departure via the airport coach.
Evening dinner was excellent and we were well served by the staff.
The same can be said for the breakfast .
January 14, 2014
Rated 5.0 out of 5.0 by AdrianUK Enjoyable Stay
Very close to LHR and suprisinly quiet. This hotel is my favourite when catching an early morning flight from Heathrow. However, If your room number ends in 'a' ask for another room, very small and uncomfortable
January 14, 2014
Rated 1.0 out of 5.0 by standardsM Bad expeirence
Initial room was dirty and of poor quality, I was moved to a 10th floor room that had no phone connection ,heating did not work niether did wifi.
after these items were resolved the next morning the room was not made up to usual standard and dressing gown was taken away no water was left.
In short i will continue to use IHG but will never again use this hotel.
January 12, 2014
Rated 2.0 out of 5.0 by Disgruntled guest Regular Guest taken for granted!
One would expect t that when you stay regularly and have a profile on the system and book 4 weeks in advance they would get the room allocation right? Double bed means double bed, not twin beds or twin beds pushed together! Why 3 attempts to get it right? Amazing that no other rooms available until you complain! You can do better!
January 11, 2014