Rated 4.2 out of 5 by 110
Rated 2.0 out of 5.0 by lincolnvisitor2 About Average for the Area
Stayed at Holiday Inn Smithfield for leisure weekend. Compared with other 2 hotels in area, this was average. Was hoping for a better experience. Room was clean, but bed was soft.
Lighting at entrance was very low, need to make it brighter so people can find the entrance more easily at night.
Extremely disappointed when upon returning at 9 PM we found that our room was not made up or cleaned on our last night. When informed, hotel staff offered no compensation for this, just provided us with a few clean towels. Didn't even offer to pick up the dirty ones. Upon checkout, informed day clerk, still offered no compensation. Requested compensation, was offered rewards points instead. Poor customer service.
January 23, 2015
Rated 5.0 out of 5.0 by Granny Griff Christmas visit
The staff was very friendly, we checked in later in the evening on Christmas Eve, when I am sure they would have preferred to be at home with their own family. They made us feel welcome, even left a Christmas Card under the door! We got up early on Christmas morning to go join our grandkids and family, 5 miles up the road, and we were greeted by cheerful and friendly staff. Our daughter just moved to North Smithfield and we plan to stay at this hotel every time we visit.
January 8, 2015
Rated 5.0 out of 5.0 by Speedlyn New Years Eve fun
Our group found the property easy and very accommodating. Our rooms were very clean and a good size. Breakfast buffett was adequate and easy to enjoy.
January 7, 2015
Rated 5.0 out of 5.0 by Squanto999 Smithfield, RI. Holiday Inn
Great overnight stay, small pool but adequate. Many breakfast items at buffet. Very nice staff.
January 2, 2015
Rated 5.0 out of 5.0 by Retire2016 Convenient location with comfortable rooms
This was our second stay at the Holiday Inn Express in Smithfield. We travel from FL to visit family and found this location meets all of our needs and provides the comfort and amenities we need at an excellent price. We plan on returning to RI in June and wouldn't hesitate to book another stay here.
January 1, 2015
Rated 5.0 out of 5.0 by sandi1944 Comfortable stay
For the price -it was a great room and the breakfast was good.
December 31, 2014
Rated 5.0 out of 5.0 by Darien Cleveland great rooms
I did enjoy my stay there since i frequently stay at that hotel. please relay to the staff great job and thatnk fro m my entire family
December 10, 2014
Rated 5.0 out of 5.0 by Bjbsa123 Very Comfortable Hotel
The hotel was very clean and comfortable. The front desk
Staff were very friendly and helpful and the hotel was very quiet.. Breakfast
was good with sufficient choices. Very close to Bryant University. I would recommend
December 8, 2014