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Rated 4.2 out of 5 by 104 reviewers.
Rated 5.0 out of 5.0 by great rooms I did enjoy my stay there since i frequently stay at that hotel. please relay to the staff great job and thatnk fro m my entire family December 10, 2014
Rated 5.0 out of 5.0 by Very Comfortable Hotel The hotel was very clean and comfortable. The front desk Staff were very friendly and helpful and the hotel was very quiet.. Breakfast was good with sufficient choices. Very close to Bryant University. I would recommend this hotel! December 8, 2014
Rated 5.0 out of 5.0 by Recommended Holiday inn anywhere Well anywhere i go i use the holiday inn, its a place i can trust i will have everything i need without even asking. In this particular one i do have some positive and negative points: 1) the breakfast serves continental food for free, and that is really a plus. i really hate having to pay 25 dollars to eat my toasts and bacon; 2) the owner talked to me during breakfast and made me confortable about sharing any positive or negative experience with him, meanning he is a person searching for improvemente, which is a plus; 3) The hotel doesnt have a bar inside or within walking distance. I know that is not necessary for 90% percent of the guests but i do drink and i do like to have a bar nearby; 4) The couch in the king bed room was a little hard, making its own presence there irrelevant. If you have an extra in the room like a couch but its not comfortable maybe you should have it there in the first place; 5) great swimming pool, heated water that actually works in the pool,; 6) Front desk really fast and accurate, it felt like they knew what i wanted, you just dont get tat anywhere; Overall great place, i will definitely come back and i recommend. For me its a 4.5 stars out of 5 December 5, 2014
Rated 5.0 out of 5.0 by Great Experience Great Room, Pleasant and professional staff, QUIET and comfortable, great breakfast and great price December 2, 2014
Rated 5.0 out of 5.0 by Another great stay Usual treatment is always above average! Breakfast was ready when I was up and ready to go. December 2, 2014
Rated 3.0 out of 5.0 by Problem with Billing I am not usually one to complain, but I had a recent incident happen at the Holiday Inn Express in North Smithfield that put me in a financial situation because they accidentally charged my credit card for $1600 dollars - this credit card was given for incidentals for my boyfriend's ex-wife...the incidentals added up to $13 which they removed from my boyfriend's credit card because the Manager felt we had been inconvenienced. I was checking my bank account and saw this charge and immediately contacted the Hotel Manager and ended up having a 3 way conference call with my bank and the manager. He assured me that this was done in error and my bank reversed the pending status. After checking my bank account yesterday, I found that they hard charged my card for the $1600, an amount that I did not incur. This incident has caused me many problems with my banking. First, it put me over my credit card limit, and now my bank is telling me that this may take up to 60-90 days to fix - with all the work falling on my shoulders. I am very upset, especially after the Manager said this was taken care of. It's the weekend, and of course there is no manager to talk to at the hotel. In the meantime I am out-of-town for the holiday without the cash I needed. I am hesitant to have family stay here again. The only way I would consider it is if they can assist me promptly in getting this fixed. I realize problems arise, but after being told it would be fixed, I feel proper steps were not followed. November 29, 2014
Rated 4.0 out of 5.0 by recent stay this was a good hotel. Close to Bryant University campus, clean, comfortable and quiet. Relatively inexpensive for the location. November 26, 2014
Rated 5.0 out of 5.0 by Great Hotel Very comfortable and clean hotel. Close to the casino which is great. Very spacious rooms. Will continue to stay here. November 19, 2014
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