Rated 4.2 out of 5 by 117
Rated 5.0 out of 5.0 by BostonBruce Always a comfortable stay at the Holiday Inn Express
Whenever I stay here, the staff always makes me feel at home.
March 2, 2015
Rated 5.0 out of 5.0 by k77moose Comfortable bed and great service
clean and equipped hotel close by to most everything. Only there for business so did not venture out much or use facilities.
March 2, 2015
Rated 4.0 out of 5.0 by Rbeane1956 Smithfield HIE
Rooms were clean, beds acceptable. Just stayed one night.
March 1, 2015
Rated 5.0 out of 5.0 by denmarb Comfotable bed, great service
Very attentive staff, clean rooms, good breakfast buffett
February 25, 2015
Rated 5.0 out of 5.0 by DR4Bass Clean and well kept
We stayed during a bad - almost Blizzard - snow storm and the staff was still working and keeping the Hotel safe for guest. Kudos to the Staff.
February 18, 2015
Rated 5.0 out of 5.0 by Squishe Great Place
Had to travel to smithfield area to see a college hockey game and spent the night at the Holiday Inn. Great Place, staff was friendly and room was very comfortable....Will stay there again.
February 4, 2015
Rated 5.0 out of 5.0 by Mimi and DD Family Visit
My spouse and I have stayed at the Holiday Inn several times this past year while visiting our daughter and grandchildren. A few times our 2 grand kids have joined us for a "Sleep over" and they love it. They have a lot of fun in the pool which I like because it is a small pool but big enough for fun and easy to supervise.
Every time we have been at the Hotel we have noticed the manager checking in with guests to inquire about their stay. Everyone has been friendly and very accommodating. My husband has to eat gluten free food and is able to enjoy breakfast with yogurt,, fruit, and boiled eggs which are in the fridge but we warm them up in hot water provided for tea.They often have bacon too which he has been able to eat. We do bring our own G F bread. The manager told us to let him know ahead of time when we come again, if there is anything he provide that is gluten free We are so used to bringing what we need that I don't expect to make a request,but I thought it was a generous offer. We will definitely visit again.
January 28, 2015
Rated 2.0 out of 5.0 by lincolnvisitor2 About Average for the Area
Stayed at Holiday Inn Smithfield for leisure weekend. Compared with other 2 hotels in area, this was average. Was hoping for a better experience. Room was clean, but bed was soft.
Lighting at entrance was very low, need to make it brighter so people can find the entrance more easily at night.
Extremely disappointed when upon returning at 9 PM we found that our room was not made up or cleaned on our last night. When informed, hotel staff offered no compensation for this, just provided us with a few clean towels. Didn't even offer to pick up the dirty ones. Upon checkout, informed day clerk, still offered no compensation. Requested compensation, was offered rewards points instead. Poor customer service.
January 23, 2015