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Rated 4.8 out of 5 by 207 reviewers.
Rated 5.0 out of 5.0 by Great Place To Stay Hotel was very clean. Staff was very friendly. Breakfast was awesome!! August 21, 2014
Rated 4.0 out of 5.0 Stay at this Hotel Our stay was nice. It was a last minute reservation with the NC Visitor Welcome Center at the state line. Arrived and greeted couteously. Room was failrly clean ( areas needed to be washed down on walls ). August 20, 2014
Rated 5.0 out of 5.0 by Great Service Enjoyed the comfort and cleanliness of this hotel. August 20, 2014
Rated 5.0 out of 5.0 by Nice Stay I come to this area about 4 times a year, usually on a combined business/pleasure trip, and my wife frequently comes along for a romantic getaway. This hotel is one of two we usually stay at, and fits the bill nicely. It is reasonably priced, and I like being able to use points to offset some of the charge. The bed and pillows are comfortable. I like the outlets on the bed-lamps, as I use a CPAP machine, and sometimes finding a close outlet is difficult, but not here! My only negative comment about the room is that the shower is narrow, and that certainly is not a big deal. Breakfast was the standard Holiday Inn Express fare and was fine. I did not use my computer on this trip so have no commentary on the internet function August 19, 2014
Rated 5.0 out of 5.0 by Met our needs Happy for a clean comfortable place to spend the night while traveling. August 15, 2014
Rated 4.0 out of 5.0 by Why be an IHG Member? Great furniture and ammenities, train whistles in the background most of the night. Front desk did not recognize Platinum membership and didn't want to see the card. Why did I join? August 15, 2014
Rated 5.0 out of 5.0 by A fine night Smiling, helpful staff. Amazingly comfortable King Leisure bed. Conveniently located next to several restaurants and other services, but on the edge of commercial development. August 14, 2014
Rated 5.0 out of 5.0 by great staff and clean rooms Te staff were excellent. Very friendly. The rooms were very clean and comfortable. The breakfast buffet was very good. The items were hot. The room was well maintained. Check in was very easy. The clerk was super. Check was also easy. The room was in great condition. The sheets were clean and smelled clean. August 13, 2014
Rated 5.0 out of 5.0 by Great Stay! I was driving hoping to go another hour but stopped an hour early. I am so happy I did, the hotel was great the personnel were so helpful and pleasant, great suggestions for dinner! The room was comfortable and TV channels good. Bathroom was pretty, clean and modern. August 13, 2014
Rated 5.0 out of 5.0 by Very clean and comfortable We loved the size of our room. Besides the king size bed, we had a chair with ottoman, as well as a sofa. It was also great to have a small refrigerator in the room. It didn't feel like a crowded hotel room at all. Everything was clean. This was our second visit and will definitely be back. August 11, 2014
Rated 5.0 out of 5.0 by Awesome Hotel! I loved the spacious room. The indoor salt water pool that help me relax after a long drive. The delicious breakfast choices. This hotel is surrounded by really good restaurant choices and close from the Outlets. The employees were constantly checking if there was anything they could do for us. Always smiling and nowadays you don't see that everywhere. We definitely recommend this Holiday Inn Express. August 9, 2014
Rated 4.0 out of 5.0 by Comfortable,Clean I am a gold member but the disappointment in all your hotels is the lack of accommodations for female travelers. No lighting at the desk for make up and no mirror. With seniors traveling and more business women when are the room designers going to bring in just a few changes to accommodate the female traveler. August 5, 2014
Rated 5.0 out of 5.0 by Great staff..... The property is just a few years old - but remains in pristine shape. The staff is terrific. The full breakfast begins at 6:30am - but the night auditor takes it upon herself to have 90% of everything ready and available well before that time. Many mid-priced restaurants are within a very short walk - as well as a multi-screen movie theater. Room was quiet, comfortable and - like the entire property itself - exceptionally clean and well maintained. August 4, 2014
Rated 4.0 out of 5.0 by Nice Stay Hotel was clean, comfortable, and the breakfast was good. August 2, 2014
Rated 5.0 out of 5.0 by Excellent Hotel After traveling all day by vehicle, nice property to relax. Convenient to shopping and eating establishments. Hotel was very clean, staff very friendly, complimentary breakfast was well stocked (very good cinnamon rolls!), comfortable rooms. August 2, 2014
Rated 5.0 out of 5.0 by Signage We had a hard time getting to the hotel off I-95N. There were no signs to direct us. Signs are a must for weary travelers. Our 8 year old granddaughter could not reach the toilet paper while sitting on the toilet. It was too far away. Overall, though, our stay was pleasant. July 27, 2014
Rated 5.0 out of 5.0 by Excellent service Everything was great except hard to communicate with housekeeping when they don't speak or understand english. Front desk and dining area staff were very efficent and attentive. July 24, 2014
Rated 5.0 out of 5.0 Great service hotel was everything that I wanted: Comfortable rooms, Courteous staff, good price July 24, 2014
Rated 5.0 out of 5.0 Excellent place Locations, comfortable beds and excellent place to stop when travelling on I 95 July 23, 2014
Rated 3.0 out of 5.0 by Nice hotel except for noisy guest. Would have been a great stay if not for noisy guest on the floor above, and the staffs inability to quite them. Very clean and nice breakfast. July 23, 2014
Rated 5.0 out of 5.0 HIE Smithfield - I95 This is a fantastic place for a great stay over while traveling I-95 July 21, 2014
Rated 5.0 out of 5.0 by Great choice! We were traveling through North Carolina on our way from Pennsylvania to South Carolina. I generally stay at Holiday Inn Express because I know they are reliable and include a good breakfast variety, although some are older and more dated than others. This property was beautiful. You can tell it is either new or newly renovated. The rooms were very nice, quiet and comfortable. The staff was very welcoming and friendly, and helped us with restaurant suggestions. This hotel is in a nice location with plenty of shopping nearby as well as food choices, and right off I-95. We plan on making the trip south more often, and will definitely stay here to break up the 11 hour drive! July 19, 2014
Rated 5.0 out of 5.0 by better than average I95 hotel A clean, well run hotel for a wary travler on I95. Good breakfast and very large clean rooms. Only problem is no pets allowed July 16, 2014
Rated 5.0 out of 5.0 by Well maintained property The hotel is right off I-95 at exit 95. It can be a little tricky finding it. The property is well maintained and the front desk staff are friendly and courteous. The hotel is relatively new and very clean. The room was spacious and they offered the appropriate amount of amenities. The only criticism is the beds are a little hard for my taste and the sheets were not the best. They were not crisp and smooth feeling and they made you feel hot so I am not sure if they were cotton or not. Time to replace them. The property was quiet and we felt safe staying there. The free breakfast was excellent. The gentleman who works there is on top of everything. He kept everything stocked and the area well maintained. I had to book the hotel at the last minute. They had rooms available for a reasonable price. This hotel was an excellent choice. July 16, 2014
Rated 5.0 out of 5.0 by Service in totality The overall service, both room and customer service were outstanding. I highly recommend this hotel compared to any and all others in the area. A special thank you on the on-site staff!!! July 15, 2014
Rated 5.0 out of 5.0 by GREAT STAY! Hospitable and clean with an excellent breakfast! I highly recommend this hotel to travellers of any kind. July 14, 2014
Rated 5.0 out of 5.0 by Great Friendly Hotel Where All Staff Goes Above & Beyond To Serve There Customers. . My only complaint would be is if you could make your mattresses as comfortable as your PILLOWS, I'd love a bed to sink into a cuddle me after an 8 to 12 hrs drive everyday.. ( Who wouldn't, that goes without saying.)..My only other grip would be is I have very long hair & I wish your shampoo & conditioners were ? Yours are way to small to accommodate whole family's an barely enough for one person & bigger bottles of lotion. I believe that alone would bring your amount of stays up considerably, it may seem small but it is the little things that count & make the biggest improvements. ..I worked in hotels for over 15 + yrs & I inspected rooms after they were clean & made the maids fix what was wrong. But one of the biggest questions we ever got was could you please give us larger the bottles when neened of shampoo & conditioners & please add a bigger cans size's of shaving cream, an it makes all the sense to make bigger sizes of these three items than a lot of other things.. And I think it's a valid question that serve an answer...I just traveled for over 3 weeks with my granddaughters & I and the soap, shampoo, conditioners & lack of shaving cream didn't even begin to help us the first night of our stay.. it's simple items, combs, toothbrushes, toothpaste, small package of women's protection items, when they ask for them deodorant, small sewing kit. Just simple things that make your Hotel stand above all the ohters...... July 12, 2014
Rated 5.0 out of 5.0 by GREAT PLACE TO STAY AND RELAX ABSOLUTELY IMPRESSED WITH THE SERVICE THAT WAS RENDERED BY HOLIDAY INN EXPRESS AND SUITES. July 11, 2014
Rated 5.0 out of 5.0 by Room and a Movie Having the Smithfield Cinema in walking distance is a plus. We have family in the area and it will/has started to be our "home" in Smithfield. July 10, 2014
Rated 5.0 out of 5.0 Very pleasant stay, nice room and great staff. The staff is very accommodating and very polite. it is always a pleasure to stay here. I go out of my way to stay at this location, just to make sure I know what I am walking into. July 7, 2014
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