Rated 4.8 out of 5 by 103
Rated 5.0 out of 5.0 The best hotel in the area
We stayed here due to the bad weather while going South on the highway. Hotel lost power but the General manager was on the property making sure everyone had what they needed, the hotel even bought pizza for all the guests. They had flashlights for everyone, they were very pleasant even when they were dealing with some disgruntled guests that didn't realized that the whole area was without power. Excellent service overall. Comfortable beds, good breakfast and clean rooms. Would highly recommend this hotel and will stay here next time in Smithfield, NC.
July 7, 2013
Rated 4.0 out of 5.0 by Zoeygirl very pleasant stay on the way to the beach
Was very nice and clean .Location was very convenient to the highway , shopping ,restaurant.and movies .Will be back.
July 6, 2013
Rated 5.0 out of 5.0 by GaryD very happy
Hotel was clean,,staff was great,have stayed there a few times up and down the coast for work,,great salt water pool for relaxing
July 6, 2013
Rated 5.0 out of 5.0 by Cathy1023 Best Hotel we ever stayed at off I 95
Even during a rainstorm and power was off, this was THE best stay off I 95. The staff was great especially Christina, when we checked in. Plan on staying there again in a few weeks.
July 3, 2013
Rated 5.0 out of 5.0 by OneKnight118 Comfortaable and Convenient Hotel
We always stay at Holiday Inn and this was one of the best. The staff was very pleasent and helpful. They met all of our needs and the location was excellent for quiet as well as many restaurants in the immediate area. This will be one of our favorite Holiday Inns and we will return here often when we travel this way. Thank you to a great staff.
June 24, 2013
Rated 5.0 out of 5.0 by Papasmurf they care
This is a nice, new hotel that is very close to the outlets and almost exactly half way between Kiawah and DC. We stayed here to shop and sleep. We picked this hotel over others b/c my wife saw it had great reviews and the manager had personally responsed to each review. She knew he cared. Ironically, as we left he was outside sweeping and said goodbye to us. We would stay here again, even though some other options are less expensive.
June 12, 2013
Rated 5.0 out of 5.0 by PhantomDrill Outstanding Overall
Came for a sad reason, but the staff, management, and the actual hotel made the visit so much easier to handle. Thanks!
June 11, 2013
Rated 5.0 out of 5.0 by WPlummer34 Clean and Comfortable
I would recommend this HIE to family and friends. I will stay here again. Excellent customer service!
June 7, 2013
Rated 5.0 out of 5.0 by Art12 Like Family
We had a medical emergency during our stay and the staff treated us like family. The general manager Joe was very comforting.
June 4, 2013
Rated 5.0 out of 5.0 by dgpayne99 Great clean room
This hotel is a fine addition to the Smithfield area. We will stay there again in the future.
May 31, 2013
Rated 5.0 out of 5.0 by jan54 Great service all around, great breakfast, friendly people
We have been to this particular Holiday Inn Express a few times now in our travels back and forth from Ct and Fl. and we find this the best of all places to stay. WE will continue the same as we must make frequent trips for medical purposes.
May 27, 2013
Rated 5.0 out of 5.0 by Enlightened1 Mothers Day Getaway
Rooms were very clean and modern. Enjoyed the stay. Only complaint is that our room was under the kitchen and at 6:00 am they were dragging pots and pans for over an hour getting breakfast ready. Thank goodness we are early risers . . . .
May 18, 2013
Rated 5.0 out of 5.0 by Liz8100 Great hotel!!!
Great hotel. Super clean. Wondeful staff. Would recommend to anyone that wanted a great hotel and a great price.
May 17, 2013
Rated 5.0 out of 5.0 by AuntSweetT Overall Pretty Good Experience
My husband and I stayed at this hotel and found it to be very comfortable and relaxing. The room was spacious and the bed very comfortable. The staff was nice and professional. We only stayed one night, but if we were to return to Smithfiield, we will more than likely stay here again.
May 17, 2013
Rated 5.0 out of 5.0 by roadrunner Great location, nice clean facility
This is a great location, seconds to outlet mall. Lots of places to eat. Clean facility and well stocked breakfast. Front desk clerk did thank me for being a Priority Club member. They did not have the bag of goodies that I'm used to receiving as a Priority Club member. Ill stay again if in the area.
April 30, 2013
Rated 5.0 out of 5.0 by Jelly41 Decor so tastefully done
Loved the beautiful hotel. Everything was so clean and the staff was so friendly and helpful. We will certainly plan to stay in this hotel when we visit Smithfield , NC again.
April 30, 2013
Rated 3.0 out of 5.0 by NotImpressed2345 Nice Place, Poor Service
Most of the staff was nice enough, but they almost never had anyone at the counter. During the two weeks I was there, I probably had to go up to the counter 5 or so times and I think there was only someone there once or twice. It was expecially annoying trying to check-in, since we just had like a build-up of 6 or so groups trying to check-in while there was no one around and no bell or anything to alert them that you're looking for service. Also we had a guy that worked there come up while we were obviously working on business stuff in the common area and turn up the tv so loud he could hear it from the front desk which was probably 40 feet away.
The place was nice enough and the breakfast was alright though it was not always out at 6:30 as promised. Basically I probably would have stayed somewhere else if our client hadn't been staying there.
April 28, 2013
Rated 3.0 out of 5.0 by sunshine1234 New with Opportunities
Room was quite large, but would recommend curtains that fully covered the window as lights from the outdoor sign came through all night. Need to enforce no children in gym without adult rule. Breakfast choices very limited, and not replenished when we arrived both mornings. Staff very professional and friendly.
April 20, 2013
Rated 5.0 out of 5.0 by beachpops Great place to stay
Use to stay at sleep inn when in area.That was before your hotel was built.Now i will stay there from now on.Clean .got a room that i asked for,brkfst was good and staff was excellent.
April 12, 2013
Rated 5.0 out of 5.0 by Prost Hotel Service Manager - Excellent
My parents and I stayed here for one night on our way south to SC. Jenn was excellent. She worked very hard to make sure we had an enjoyable stay. Which we did. Also, nice room. Good location near I-95. Several decent resturants and a movie theather within walking distance. Thanks.
April 12, 2013
Rated 5.0 out of 5.0 by marty65 halfways point
On our way to FL from MA this is our half way point. what a beautiul place to stay after a long drive. The lady who was at the front desk on our way down was ok but the one on our return trip was so sweet and helpful. told us great places to eat and on our returning from dinner she was there with a big smile and even asked how our dinner was.The rooms are amazing and the bed was so comfy.. when we head that way again we will be stopping there
April 8, 2013
Rated 5.0 out of 5.0 by Daljml large rooms
I picked this hotel as a halfway point because of its location. The hotel was very clean and the staff members were wonderful. The rooms were large and clean .
April 7, 2013
Rated 5.0 out of 5.0 by jan54 New hotel relaxing, clean, comfortable bed wonderful service
will be back! lOVED THE SHOPPING EXPERIENCE NEARBY AS WELL~
April 6, 2013
Rated 5.0 out of 5.0 by Boathauler Holiday Inn Express - Still an Excellent Choice
Not sure I got any smarter but I did find the service and room to be excellent. The breakfast buffet in the morning was not very good or healthy but did not expect much.
April 6, 2013
Rated 5.0 out of 5.0 by Emergency Felt like home
Great place, enjoyed stay, will stay there next time I am in town
April 2, 2013
Rated 5.0 out of 5.0 by Gutch Best hotel
My wife and I have travelled across country many times and usually stay at Holiday Inn Express. This one is the best...
April 1, 2013
Rated 5.0 out of 5.0 by Santialicante Comfortable hotel
Comfortable room and calm and quiet location to have a rest. Close to restaurants and a good opportunity to stop and see Ava Gardner's Museum and her gravesite as well.
March 31, 2013
Rated 5.0 out of 5.0 by Abbydoo Preferred traveler's stop
I have stayed in the Smithfield Holiday Inn Express on 3 different occasions and have been more than pleased each time. From the reception at the front desk which is always cheerful and friendly to the cleanliness of the room, it never disappoints. I drive between Florida and NJ and this is the midpoint of my trip. Before this hotel was built I stayed in a few of the other hotels but I prefer to stay here. My only problem is when I travel with my dog I can't stay here since it is not dog friendly.
March 26, 2013
Rated 5.0 out of 5.0 by Vasile Comfortable room and amenities
We definitely enjoyed our stay in Smithfield. The hotel itself was spotless. Our room was large and comfortable and the bed was a pleasure to sleep in. In addition, the staff was polite and pleasant to deal with.
March 20, 2013
Rated 5.0 out of 5.0 by AOPKT Great Friendly Service
Had great assistance at the front desk upon check in. Was given a priority club welcome and also received discounts for the movie theater which is right in front of the hotel. Fresh backed cookies were available in the loby when we returned from the movie. . Room was clean, comfortable, and quiet. . The pillows were comfortable as well as the bed. Breakfast was very good with a good variety. Good food all around the hotel.
March 16, 2013