Rated 4.8 out of 5 by 360
Rated 5.0 out of 5.0 by Patricia Coffman Clerk
Courtney went above and beyond, she made it a great experience.
July 1, 2015
Rated 5.0 out of 5.0 by Greg_2112 Excellent Holiday Inn Express
We are arrived really late and super tired. The front desk clerk had everything waiting for us when we arrived. We checked in really quickly and were able to get to our rooms to sleep in record time. That was so welcome we could hardly thank him enough.
The beds were so comfortable and the room was immaculate. The common areas were just as clean. We did not get to use any of the facilities like the pool or exercise room but they looked very inviting.
Only negative, getting off the highway, the signage could have been a little better because it sits off the main road a couple hundred yards. The road is very busy with signage so we missed the turn the first time.
July 1, 2015
Rated 1.0 out of 5.0 by Eliz16 Soaking wet rug in room
Rug in our room was soaking wet, rented a room to us that the rug was cleaned but not dried The tile on the floor in the hallway was slippery and dirty. Very disappointed in the customer service. Seemed like the girl knew there was something wrong with the room when she checked us in. Was told it was the last one with 2 beds.
June 30, 2015