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Rated 4.5 out of 5 by 168 reviewers.
Rated 5.0 out of 5.0 by Clean, quiet room and great services. My recent stay at the Holiday Inn Express in Smyrna was excellent. Even though both nights the hotel was nearly full, you'd never know it when you're in your room. The fitness center was a great amenity to have. My wife and I enjoyed the cleanliness of the room, and the breakfast selection/attentiveness of the staff during the busy time. If anyone is visiting the Nashville area, this hotel is sure to please and has easy access to I 24 so getting to downtown is an easy drive. July 22, 2015
Rated 5.0 out of 5.0 by Nice place with attentive staff Welcomed sincerely at check in, and staff was very attentive to breakfast bar in the morning. Everything seemed clean and relatively new. (Indoor) pool was chilly, but hot tub was great! Good food options in walking distance. July 21, 2015
Rated 5.0 out of 5.0 by Great Experience Loved this hotel. Quiet, clean, attractive, lovely facility. I would stay there again and again! The employees were attentive, the rooms were furnished tastefully, and the beds and pillows were most comfortable. This hotel is convenient to shopping, and restaurants are abundant within this area. The area, generally speaking, is a safe haven for travelers who want to stay out of the hysteria of Nashville. July 19, 2015
Rated 5.0 out of 5.0 by Staff I can always count on the excellent level of customer service all IHG hotels provide....without question , your staff, hotels and amenities are always top of the line. Bravo!..your staff should be rewarded for always providing a flawless travel experience.. July 16, 2015
Rated 4.0 out of 5.0 by Staff Great, room okay The staff were great and very attentive to my concerns. The room was warm when I entered and had to turn the air down. All night the air would cycle on for about 5 minutes and then would shut off for about 10-15 then cycle back on. Because it was a bit noisy, it was difficult to get any restful sleep. July 14, 2015
Rated 4.0 out of 5.0 by Smyrna Holiday Inn Our issue was with the check in. The price was too high and no discounts were accepted, ie. AARP. After check in we checked nearby properties and they were more competitivety priced. We were tired and did not shop around. July 3, 2015
Rated 4.0 out of 5.0 by Business trip Overall the property is a good place to stay relative to the area and business. Easy on and off the highway. The staff could use some work in courtesy and making their customers feel like they weren't interrupting them. July 3, 2015
Rated 4.0 out of 5.0 by just what I expected from a holiday inn Being there for business did not allow me time to use all the facilities, however, the pool was great, the room was comfortable and the complimentary breakfast was good. My room was clean and neat and the bed comfortable and being able to use the privacy sign was a bonus as I really didn't need housekeeping for the 3 days I was staying. Thanks. July 1, 2015
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