Rated 4.1 out of 5 by 143
Rated 5.0 out of 5.0 Everything was delightful
I am 86 and booked the handicapped room which met all my needs. My 2 sons and their wives stayed for the 2 nights and as both come from different areas it was a wonderful family reunion and your hotel helped make it sol.
July 25, 2014
Rated 5.0 out of 5.0 by scarey mary My birthday stay
The breakfast was wonderful and so yummy with a lot of choices The kitchen staff were polite and accommodating. the room was very quit and the shower was a good amount of pressure coming out.
July 22, 2014
Rated 1.0 out of 5.0 by Sky girl Horrible first impression!
As soon as I walked in to check in there was yelling at the front desk from another guest complaining about being overcharged. Then once my family and I got into our room at around 9:30 pm we get a call from the same girl at the front desk stating she gave us the wrong room and had to move us to another room. After a horrible first impression and being inconvenienced we packed our stuff and carried our babies down to the front desk to get our new key. Instead of an apology I was rudely accused of saying that I told them my last name was XXXXXXXX instead of XXXXX. How absurd and very unprofessional. If this is the kind of people they hire I will never stay at a HIE again! Worst customer service ever!!!!
July 21, 2014
Rated 5.0 out of 5.0 by Pupilove Excelente estadía!
Excelente estadía, tranquilidad, limpieza, variedad en desayuno. Descanso!
July 20, 2014
Rated 3.0 out of 5.0 by Morris951 Good location
This hotel is located at the edge of Solvang, just a nice walk to the tourist area. The staff is very friendly and professional and any questions or concerns were responded to quickly and efficiently. While the rooms could use some updating, everything was clean and well maintained and the food provided in the breakfast room was kept out and accessible throughout the breakfast hours.
July 17, 2014
Rated 5.0 out of 5.0 by Michele89 Beautiful rooms, great location
Our experience exceeded our expectations. Fantastic location in proximity to attractions and restaurants. Beautiful well kept spacious rooms. We had the pleasure of staying in a suite with a third queen bed in a loft. This was perfect for our family of five. I'm sorry we didn't stay longer at this hotel.
July 14, 2014
Rated 5.0 out of 5.0 by acvc44 spacious room and attentive service
The room was quite spacious, and very clean. The wireless internet and breakfast were a nice added touch without incurring an extra cost.
July 12, 2014
Rated 4.0 out of 5.0 by Great Value Great Value
The room had a separate bedroom and living room. It was roomy with a balcony accessible from the living and bedroom spaces. The décor was a bit outdated and the carpet was fraying on the edges, but the rooms were clean. In walking distance to all the shops in Solvang Village. We would stay there again.
July 11, 2014