Rated 4.2 out of 5 by 208
Rated 3.0 out of 5.0 by howie777 Great staff, room needs work
The rooms have been updated in the older facility but they still need work. The heating system was so noisy that it would wake us up every time it cycled on. We finally had to turn it off.
The drains need work also.
Breakfast was very good and the staff was great.
Not as good as the other Holiday Inn Express where we have stayed.
December 19, 2014
Rated 5.0 out of 5.0 by Heartstone Solvang Holiday Inn Express
When we first arrived, the hotel did look a little dated, but was definitely clean and proper for its age. Lobby is a gorgeous setting, dolled up for the Holidays. Rooms were again, slightly dated, but clean clean clean. There is one thing that struck me, the staff here is flawless. They answer questions with such a sense of genuine concern for your needs, and wants. Such a profound sense of professionalism that is the very standard of Hospitality, bar none. My family and I were not disappointed. We normally choose Holiday Inn of late, due to the standard of excellence they provide. Even a bad stay at Holiday will beat a good stay in many other thousands of hotels, but this one, this staff is a sure winner.
December 17, 2014
Rated 4.0 out of 5.0 by Navigator3 Love the area!
I am happy with Holiday Inn and Express locations. They are reliable, comfortable places, and friendly staff abound. Some places, however, need to be renovated, upgraded, or remodeled. This is one of them. The location is superb, but the ambiance seems stuck in the 60's. I gave it a high rating, but this Holiday Inn really needs freshening up.
December 12, 2014