Rated 4.8 out of 5 by 253
Rated 1.0 out of 5.0 by texas kenny Confirmed room given away to a walk in
Confirmed reservation for a specific special needs suite used in prior visit ignored and room given away to a walk-in the day before we arrived. Staff said I should have made a reservation. When I produced the confirmation for the room made a week earlier, desk staff said "well, the new guy must have blown over your reservation." As if that somehow explained the whole thing. The general attitude was "oh well, stuff happens." Mean while I am leaning on my cane, holding onto the counter with no effort to hurry or offer to have a seat or anything. The substitute room (not a suite) we were given smelled like a boys locker room. I called the desk and the man that came back said well they had been doing some bathroom calking and that was probably it. Having smelled fresh calking before, I assured him the smell was mold. Moved to another room. Stayed one night and moved on. Not again at this hotel group.
August 26, 2015
Rated 5.0 out of 5.0 by mopar383s Very clean
The staff were extremely friendly and helpful. The breakfast is very good with a great variety of choices. The mattress was not quite as comfortable for me but my husband slept very well. I would recommend this hotel to anyone staying in the Somerset, KY area.
August 25, 2015
Rated 5.0 out of 5.0 by julserocky Car show
Great property, very clean and professional staff - clean and orderly room vey quiet
August 24, 2015
Rated 1.0 out of 5.0 by louie07 Great Place
Clean place, the staff at the front desk was very friendly.
August 24, 2015
Rated 5.0 out of 5.0 by Jeff Tish Great Service and Completely pleased
We spent the night at the Somerset Ky. location after our truck broke down. We had our four grandchildren with us. Mason and Gail were so accommodating and kind to us. They were very compassionate and helpful. The room was very clean and it was nice having the pool to keep the kids occupied. It was nice to have the pancakes at night and the wonderful free breakfast since we were without transportation. We would highly recommend a stay at the Somerset Holiday Inn. I can't say enough about how they went above and beyond to make us feel comfortable and meet our needs. Thank you Mason and Gail!
August 19, 2015
Rated 5.0 out of 5.0 by 4ab53 Very clean and comfortable
Great place for business or personal stay. Close to Restaurants.
August 17, 2015
Rated 5.0 out of 5.0 by Brutus83 Great place to stay
Great place to stay in Somerset! I would recommend it to anyone coming to town.
August 13, 2015
Rated 5.0 out of 5.0 by Yardsalers2015 Nice place.
Nice place. Very clean. Friendly staff. Only thing is wish the beds were more comfortable. Especially liked the evening pancakes!!!!
August 12, 2015