Rated 4.0 out of 5.0 by Napes Comfortable, great location, excellent service
Stayed at this hotel in February for 3 nights while skiing at 7 springs and Hidden Valley. Comfortable room, new decor, good breakfast, comfortable furniture in room and dining room. Customer service was excellent. We booked online. Our only complaint was that there were no exhaust fans in the bathrooms, although there was an additional light in the shower.
February 17, 2013
Rated 5.0 out of 5.0 by 1sam2amie Good value - bad lighting
I'm a Priority Club member and usually stay at HIX or regular Holiday Inns. My stay here was consistent (good) with other stays at HIX properties. Two gripes: the new coffee machines in the room are a pain - one cup at a time? Also, the reading light, or lack of, near the bed is consistently poor. No lights above the headboard as there are in many properties and the only light beside the bed only illuminates one side. Whomever is on the opposite side has no light. I know this is not the fault of the Somerset property - it is a corporate flub by having a poor design. I've been complaining about this for years.
February 1, 2013
Rated 5.0 out of 5.0 by Deejay78 Bed very hard in our room
The front desk clerk was very friendly at 3am when we came in from a blizzird.
The room was very big and took the whole night to get warm.
The bed was extremly hard. Other rooms I was told was softer.
screaming kids on our floor early not the hotels fault but getting in at 3am madeit hard to sleep with the screaming.
Im not antikids I have 9.
Very easy access to the turnpike.
January 14, 2013
Rated 5.0 out of 5.0 by Christine1111 Clean, Comfortable, Great Service
Clean, clean, clean! Comfy bed, nice bathroom and no odors of air cleaners, etc. Came in winter with snow and ice-melt all over and the lobby was kept very clean. Staff was very helpful, friendly and promoted a relaxed feeling for the guests.
January 13, 2013
Rated 3.0 out of 5.0 by MBuddy Was better last time I stayed
Not a great experience this time. Wireless internet was not working and TOO MUCH NOISE! Maybe it was just a bad room or noising guest above me but I go NO SLEEP!
My last visit was much better.
January 7, 2013
Rated 5.0 out of 5.0 by KPSU89 Great Service
We arrived late and the front desk personnel was great in getting me and my children taken care of and was able to give me an update on the weather. Being it was Christmas night, it was great to have such a warm welcome and great service.
Definitely a great place to stay.
January 3, 2013
Rated 1.0 out of 5.0 by davecs1946 Incidentals
i use a debit card
not a credit card, because i was paying cash !
and the receptionist said she needed the debit card in case of incidentals...
so i gave her my debit card and did pay in cash the next morning!
then only to find days later that the incidental hold on my debit card was for the ENTIRE cost of the room ...
eventually - afer numerous calls to my bank and the motel
the hold was removed.
will i ever stay there again - no;
i am an unhappy camper ..
and have been a priority club member since 30+ years...
January 2, 2013
Rated 4.0 out of 5.0 by TheBigSwede Business Trip
Everything was good. The only thing I would change is the plastic-type mattress protectors they use. It makes sleeping difficult, it crinkles and makes you very hot.
December 19, 2012
Rated 5.0 out of 5.0 by NTM1 Another Positive Holiday Inn Experience
Everything I've come to expect from Holiday Inn. Consistent quality and service is their hallmark in my opinion. No matter where or when I travel I know I can reserve in advance at Holiday Inn and have no suprises. Whenever I've had to reserve elsewhere I've been disappointed in other chains in the same price range. I am a frequent traveler and for years have used Holiday Inn almost exclusively and will continue to do so.
December 3, 2012
Rated 5.0 out of 5.0 by Oldsgt Nice place to stay
I liked this Holiday Inn, pool inside instead if outside. Loved that and also nice breakfast..I'd stay here again. Clean and friendly service.
December 3, 2012
Rated 5.0 out of 5.0 by Bear2011 Very Clean Room
We stayed at this hotel on our way to VA for Thanksgiving. The clerks were very friendly and helpful at the reception desk. The hotel was almost spotless!
If I had any complaints, it would be the bed could have been a little more comfortable. Other than that, it was a great stay!
November 27, 2012
Rated 5.0 out of 5.0 by Margaret0523 Registration clerk
Lisa our registration clerk was wonderful. She was working over Thanksgiving but was warm and pleasant, none the less. When some people are grumpy for having to work the holiday shifts, she was great. We stayed at this Holiday Inn Express both going and coming from IN to NJ over the Thanksgiving holiday. I anticipate staying there again on our next trip.
November 24, 2012
Rated 5.0 out of 5.0 by Sunshine100 Very clean
Hotel very clean, pool clean, everything new. Great value
November 13, 2012
Rated 5.0 out of 5.0 by Galaxieman Somerset, PA Holiday Inn Exp
Beyond a doubt the best place to stay in Somerset, PA. Great location, fantastic facility, great breakfast and the staff is top notch.
October 31, 2012