Rated 4.5 out of 5 by 100
Rated 4.0 out of 5.0 by TheSnapper Some Time In The Mountains
Spent a night just to get away in the mountains of Pennsylvania. Hotel room was kind of average like to me, but the room had lighting issues. The room seemed pretty dark even with the lights on at night. The room needs more brighter lighting. The staff that served breakfast, cleaning crew, and housekeeping were very friendly and did a good job. They really made you feel welcome. It felt like I was at home. The staff at the front desk were a mixed bag. Some workers were friendly and others lacked congeniality.
October 29, 2013
Rated 3.0 out of 5.0 by K2013MB On The Way
We stayed at the Holiday Inn Express in Somerset on our way to Fallingwater. We had stayed for two nights in Cooperstown and thought it was a good deal.
However, due to Somerset's location right off of Rt 76, it is noisey. Trucks exiting, running their motors...pretty loud. Sound-proofing between floors is terrible too. At 5 o'clock in the morning, I heard the person in the room above stomping back and forth like a horse. When the person turned on the shower, it sounded like it was in our room, it was so loud.
The motel is pretty new so it is very classy with dark furnishings and updated colors but the bed had body impressions and the sheets seemed to have a rough feel like little pills. I did not sleep well. Breakfast was nothing to brag about either, although the dining area was kept clean and the staff monitored the supply of food.
I would not stay at this HIE again but would try the next one closer to Fallingwater.
October 28, 2013
Rated 5.0 out of 5.0 by Barbarosa Great Stay
Our stay was great the staff at the property went over and above our expatiations.
October 25, 2013
Rated 5.0 out of 5.0 by Rivets Staff is top of the line
The rooms were clean and well equipped with all the necessary items that makes for a comfortable stay. Thank You
October 24, 2013
Rated 5.0 out of 5.0 by jtccvc Wonderful experience!
We stayed here on the way to and from a trip to NYC. Top priority for our family is clean facilities! This Holiday Inn was spotless!!!! The staff was extremely accommodating when we needed an extra roll away bed and extremely kind-not acting put out at all. We loved the "breakfast lady"-so friendly and kept the tables and food area extremely clean and organized. Highly recommend this place! The management here gets 5 stars for running this facility and expecting the best for the property and from his employees.
October 23, 2013
Rated 4.0 out of 5.0 by LB57 New hotel
This hotel has only been opened recently so everything should be perfect which it is apart from plastic mattress covers !
October 21, 2013
Rated 4.0 out of 5.0 by JPPFKF Fair Price for a Good Night's Stay
This hotel is new and conviently located to the turnpike and food choices.
October 19, 2013
Rated 5.0 out of 5.0 by GrandmaAA Super clean hotel, gotta love that!
We had a great two night stay. Entire hotel was very clean! We enjoyed the variety offered at the complimentary breakfast, had a great time in the pool and comfy beds for sleeping. Like that the thermostats were on the wall and not on the unit itself. Make controlling the temp much easier.
Got a great dinner recommendation from the front desk staff.
Entire hotel staff was friendly and helpful. Always nice to stay at a place where the employees are smiling!
October 17, 2013
Rated 5.0 out of 5.0 by Glitterwoman Wonderful experience.
Our family booked 3 rooms for Saturday stay. The rooms were available early so we could relax by 1:00. The room was lovely, large and very comfortable. We all enjoyed our weekend and the breakfast buffet was more than adequate.
October 10, 2013
Rated 5.0 out of 5.0 by rennob Very friendly, just off the turnpike
Very friendly staff that was able to help us with arrangements for that nigh. The hardest thing was getting to the place after you get off the PA turnpike. the Holiday Inn is NOT well marked and you would think that you were going into the woods to get to it. But after making it and turning into the wrong motel we got there and were pleasantly surprised.
I do not eat breakfast, but my wife does and she enjoyed hers,
October 7, 2013
Rated 5.0 out of 5.0 by CrazyRetirees Excellent Hotel
We had been on the road for 10 hours and needed a place to stop. When we saw the sign for the Holiday Inn Express we were ready and happy we made this choice. The hotel is only a little over a year old, very nice, service was excellent and the room was big. My husband had some problems with his knee and was not walking very well. The manager asked if he needed any assistance bringing in the luggage and if there was anything else we needed before going to our room. This was such a nice hotel and staff that we all most hated to continue on to our destination the next morning. Breakfast was hot and fresh, Recommend this hotel highly.
October 4, 2013
Rated 5.0 out of 5.0 by angelatour Nice Familiar Place
It is so nice to have a familiar, comfortable place to relax and sleep in an unfamiliar town.
September 25, 2013
Rated 4.0 out of 5.0 by kaycam66 outstanding hotel
Upon arrival - we were upgraded to a suite with two queen beds and we didnt even ask for it. Opened the door to an outstanding room. Wide and spacious. Excellent little inside swimming pool and adequate workout area. All within easy distance to our two destinations - Flight 93 Memorial and Seven Springs. We would definitely stay here again.
September 20, 2013
Rated 5.0 out of 5.0 by Irishgirls2 Clean and comfortable!
Stayed here with my dtr. The staff was friendly and the hotel and room were clean. I liked the frig in the room and the breakfast was good.
September 11, 2013
Rated 4.0 out of 5.0 by Paynless Getting to the hotel
Overall a good experience. Would have been excellent if the turnpike ramp didn't make it so difficult to get to.
September 5, 2013
Rated 5.0 out of 5.0 by Robb7725 Holiday Somerset more than expected
My stay and the Holiday Inn Express in Somerset was great. The front desk staff were friendly and helpful. The room was clean and spacious. Breakfast was very good. Overall, this is one of the best Holiday Express hotels I have stayed in is far better than the other hotels in Somerset that I have stayed in.
September 2, 2013
Rated 5.0 out of 5.0 by angelatour Consistency is Key!
It is so nice to know that no matter where you are traveling...a stop at a Holiday Inn Express will be a perfect place to rest. You will have a clean, comfortable room, with all of the amenities needed! You will also have a nice, filling breakfast for you the next morning! I do wish that the eggs tasted a little more real, and less powdered, though
August 29, 2013
Rated 5.0 out of 5.0 by pj08 good stay
everything was good. the room was spacious and clean
August 28, 2013
Rated 2.0 out of 5.0 by SomewhatDisappointed Not quite what we expected
Nice sized room and tasty breakfast, but we were a little surprised to find that our 2 Bed Suite was all one room without even a partial dividing wall. The sofabed mattress was so uncomfortable we decided not to bother using it and slept on the couch folded up instead. The room was not ready when we arrived and there were no luggage carts available, so we had to wait around before we were able to check in. From our experiences with Holiday Inn in the past, I expected better.
August 22, 2013
Rated 4.0 out of 5.0 by SunshineAZ Would have liked to know......
We called hours in advance to make reservations. After travelling 9 hours to arrive at this destination we found there was a motorcycle rally taking place the next day. This hotel and at least two others right near by were filled with motorcycle riders. They were all there for a yearly ride for the victims of 9/11. The whole parking lot and lots at each hotel were full of motorcycles.
We would have liked that the lady who answered the phone at the hotel inform us of this yearly ride. We probably would have chosen a different location for our stay that night. Some of the motorcyclists were loud during the night and early morning. This is not the fault of the hotel, we know. The reason for this note about this is because the woman who answered the phone at the hotel knew this was a yearly event. Why she did not inform us of this, I have no idea. It should have been told to us as she said she only had a few rooms left for the night. The other thing that bothers me is she said "they would not honor my husband's veterans status for a discount".
When we arrived a younger woman helped us and also gave us the "veteran's discount" we had asked for earlier. We chose to stay at Holiday Inn Express because we can rely on a comfortable, safe place to rest for the night. We truly appreciate that Holiday Inn Express honors my husband's service. Especially being a "Purple Heart" recipient , of the Vietnam War.
August 20, 2013
Rated 5.0 out of 5.0 by Nomad6 Best experience
Four day trip, 3 hotels, Holiday Inn Express was the best of the three far and away. Price, amennities, breakfast, my so called elite hotels disapointed me big time. This was my second visit and I plan to return next year. Thanks so much for making my experience great.
August 19, 2013
Rated 5.0 out of 5.0 by joann1104 beautiful room
beautiful room and great breakfast......highly reccommend
August 17, 2013
Rated 5.0 out of 5.0 by elan4444 Clean and Comfortable
All the service staff should get a big raise for keeping this place so clean and making the guests comfortable. We used a handicap-access room and a desk clerk called soon after we checked in to let us know we could call any time if we needed something. The only thing I would say that could improve is the breakfast area. It gets congested when people converge. They should get two waffle makers instead of the slow pancake thing. Also, the furniture is bulky and takes up a ton of space that could be used to ease traffic flow. Breakfast staff is great but it is hard to keep up with a crowd. Also, please raise the temperature level of pool. Laundry is waaay too expensive! $4.00 to wash and dry!! It's free at a lot of hotels! Just a few suggestions! Don't forget the raise for those hard-working employees!
August 17, 2013
Rated 4.0 out of 5.0 by mmkk Somerset
Very nice hotel and staff. Typical average Holiday Inn breakfast though.
August 16, 2013
Rated 4.0 out of 5.0 by Royfan27 Outside noise is an issue.
The "only" problem I encountered while staying here, the hotel is located right beside the entrance and toll booth to the PA TURNPIKE. So there is lots of outside noise, especially from inconsiderate truckers that don't know when and when not to use their Jake Brakes! Oh, there is also a Harley Davidson Dealership close by, so you also have that noise to contend with.
August 12, 2013
Rated 5.0 out of 5.0 by HappyNana3 Could not have been better!
We stopped here because it was the half point to Williamsburg. We were so happy we did! The rooms were big and beautiful. The bed was so comfortable we felt like we were at home. We were travelling with our son's family including 4 children. It was a nice break for the kids; they swam and enjoyed the rooms. The free breakfast was out-standing, a wonderful variety. Holiday Inn is always our choice and we always recommend them. Visit this Holiday Inn!!!
August 2, 2013
Rated 4.0 out of 5.0 by HappyinTexas Awesome staff!!
I was unable to find my jewelry and had to leave. We left a description with the front desk and on our return trip stopped to see if it had been found. I was so impressed that my jewelry was found and had been turned in to the front desk. I would highly recommend the Holiday Inn Express in Somerset, PA.
July 31, 2013
Rated 5.0 out of 5.0 by Rjm123Rjm Well Loocated and Excellent Accomodations
This hotel is located immediately adjacent to the PA turnpike exit; which made for easy access and egress to the hotel. The facility is well maintained and the staff is very accomodating, especially those servicing the breakfast/great room area.
We were also very pleased with our room, which was a two bed suite with a pullout sofa that was more then adequate for our stay.
July 25, 2013
Rated 5.0 out of 5.0 by warrior1 great customer service, great management
This has been my third trip to this HI express in less than two months and just like my other stays the staff and management really seem to enjoy being in the hospitality business.
On my recent trip I had the opportunity to meet the owner Manny his son. the general manager. The owners are committed to doing things right and making everyone's stay enjoyable. The place is well kept, clean, and the front desk personnel always wear a smile and are truly sincere about how to make your stay more enjoyable.
I strongly feel the IHG Corp should take some lessons from this HI express and incorporate their methods of " taking care of the customer" to the other HI express locations, that seemed to forget us the customer.
IHG themselves should take some lessons from these owners on customer relationship building, and following through on the promises made, yet not committed to nor followed.
Thank you for meeting my expectations HI express Sommerset PA
July 22, 2013
Rated 5.0 out of 5.0 by Tony10276 Great service, enjoyed our stay
When we checked in, the lady at the front desk gave me the cost for the night, I asked why some much, it's a Thursday, not a weekend, she said that was competetive. Then the manager said to give me a coupon rate, saving $20. I really appreciate that. The snack pack should be enough for 2 people. Breakfast was excellant, her service was great. We like the new decor of the rooms.
July 20, 2013