Rated 4.3 out of 5 by 129
Rated 5.0 out of 5.0 by IDJC Excellent place to stay
We stayed at the Holiday Inn Downtown Johnstown for our son's wedding. We were traveling with our two large dogs, who are part of the family, and that's the way they were treated by the staff-like family. It was a little inconvenient having to bring the dogs through the lobby to get on an elevator, but we managed.
This is an excellent place for a wedding reception or other similar gathering, as the décor was absolutely beautiful. The only recommendation that we have is to make the dog area outside a little larger, if possible,
We would definitely recommend this property to someone else, particularly if they travel with pets. As previously noted, the staff; from the reception desk to the maintenance staff, everyone was extremely professional, courteous, and helpful.
July 28, 2014
Rated 4.0 out of 5.0 by KJC+ Nice amenities
Nice enough room, very disappointed with the twin bed couch pullout as we had our 2 sons with us. Don't describe it as a sofa pullout if it's a loveseat pullout--please!
July 27, 2014
Rated 5.0 out of 5.0 by Bumper1958 Aways stay there when in town.
Service was excellent once again. Will stay there again when back in Johnstown.
July 25, 2014
Rated 4.0 out of 5.0 by LatishaV Nice room but customer service needs help
The Holiday Inn was very nice and clean. We felt safe and it was convenient to my family events. The only problem that I experienced was that the customer service representative wasn't able to assist me with a online price discrepancies versus the amount I was actual charged. Very disappointed that I paid more then my quoted amount. I'm big on customer serviced and because that failed. I'm less likely to recommend or even use a Holiday Inn again. I was also surprised that guest were charged a $5 fee for parking daily in such a small .
July 23, 2014
Rated 3.0 out of 5.0 by sandlot40 Military Rates
never had this problem before... i retired Army Vet and have book 5-7 rms at this holiday inn ever year for the past 10yrs during the 4th, which is our family reunion time. now, i reserve and pay for all the rms. this year they made me show a Military ID for every rm??? luckily my family serves our country with pride and we had more than enough IDs to show them...
July 11, 2014
Rated 5.0 out of 5.0 by BobbieA clean environment and helpful staff
The hotel staff were friendly and helpful, which made me relaxed. The whole environment was bright and clean, it made me feel safe. My room was clean and the floor was quiet. Housekeeping staff were very friendly. The pool and gym area were clean and well lit.
July 10, 2014
Rated 5.0 out of 5.0 by Donk245 Clean and comfortable
A clean and comfortable room with a very clean bathroom. Bed was very comfortable as was the couch while unwinding. Service was prompt, polite and top notch. All things considered avery nice stay.
July 9, 2014
Rated 4.0 out of 5.0 by pylt Nice renovation, but noisy HVAC unit
Overall, a nice hotel in a good location with pleasant and helpful staff.
Our only negatives were the surprise factor of being asked to pay $5/day for parking (we moved our car instead), and our room's terrible HVAC unit that would vibrate the longer it ran, then stop with a "clunk," over and over, none of which were conducive to quality sleep.
We probably should have moved to another room, but with all our bags for 4 days, and long days at a convention, it was just another something to kill our sleep time.
Sadly, in every case like this I wonder why the cleaning staff never notices (or cares enough?) to alert other hotel staff to fix problems before guests notice them? They're in the rooms almost every day.... Odd, but common nonetheless.
July 9, 2014
Rated 2.0 out of 5.0 by DonnaC Uncomfortable beds, FEE for parking, NO FREE breakfast,
I would not recommend this hotel to anyone, Unless you want to pay a lot of money for a room that smells, and to wake up and have your back hurting, with no FREE breakfast. After they take your parking fee. Staff was great.
July 8, 2014
Rated 5.0 out of 5.0 by ma1125 worth the trip
Used this spot as a quick getaway, perfect! Every staff member friendly, location perfect! This hotel had a great pool. We had Carl drive us up to top of incline as the lift was down. He was the nicest guy! Bar was nice, thanks Joe, front desk greeted us and woman noted priority club(Roxann(a?)) She was super helpful. Houskeeping individuals really helped us figure where to go and what to do in addition to keeping the place very clean. We look forward to going back one day
July 7, 2014
Rated 5.0 out of 5.0 by Johnstown family Excellent Service
The people AT THE HOOTEL WERE VERY FRIENDLY AND RESPONSVIE
July 3, 2014
Rated 4.0 out of 5.0 by KJK in PA Great extended weekend
We stay here for the Thunder in the Valley motorcycle rally. That's the reason for the middling score for "value for money" but honestly the "event pricing" is the norm everywhere for these kinds of things.
We chose based strictly on location, but the first time we arrived, we were very pleasantly surprised by the appearance and amenities of the hotel. We have never been disappointed in any way and would stay here anytime we were in town.
July 3, 2014
Rated 5.0 out of 5.0 by Jason D. Johnstown Holiday Inn
Stayed here for the Thunder in the Valley motorcycle event. Very nice rooms and excellent staff. The covered parking in the parking deck was a nice plus too. Will stay here again!
July 3, 2014
Rated 4.0 out of 5.0 by foxx Great times
We had a great time at thunder in the valley. Plan on going back next year. Booked the room at his time.
July 2, 2014
Rated 5.0 out of 5.0 by luvs2go Very nice place to stay in Johnstown
If you want a really nice place to stay in Johnstown, I would highly recommend this facility. From check in to check out I was impressed. The room was very nice and the bed and pillows were heavenly after a day of traveling. I would recommend the on site restaurant as the food was delicious and service great. I plan to return for another visit soon and will not hesitate to stay again.
July 1, 2014
Rated 4.0 out of 5.0 by rchristian6 Need new mattress
The mattress was so uncomfortable in that room. I was very surprised.
June 24, 2014
Rated 4.0 out of 5.0 by Mihalloween Avoid the Resturant if you can
If you want what is on the menu, you will be fine. If you ask for something unique or ask for your meat to be cooked a certain doneness...watch out.
The staff is great. Room service Suzie and driver Carl are fantastic! The shuttle will take you all over Johnstown.
The indoor pool, hot tub and sauna are a dream!
I will stay here again, just plan my venue for dinning a head of time.
June 22, 2014
Rated 4.0 out of 5.0 by kdom Very good overall experience.
My stay at the Holiday Inn in Downtown Johnstown was overall a very pleasant experience, and will stay here again in the future. The room was excellent. Very clean. The hallways were tidy. There are, however, a few things that need to be addressed, mostly on the staff side.
I was not impressed with the customer service skills of the front desk attendants. I had an issue with parking - or the lack of. There is a provided parking garage, but it was too low for my vehicle. When I checked in, I was told to park in a handicap space if no space was available outside. I was then given a ticket and threatened to have my vehicle towed.
At no point prior to this was I told there was on street parking available. When I confronted the staff on this issue I was told different things. Including being told I didn't provide my vehicle information when I checked in - which I did - and showed them when they pulled out the paperwork. I did not even get an apology.
Again, I would like to reiterate the fact that, yes, I would stay here again, and would recommend this hotel to anyone traveling to the area. However, I feel the front desk staff could be better trained. This is why I choose Fair for Staff and Service. House keeping, on the other hand, was excellent.
June 19, 2014
Rated 5.0 out of 5.0 by Pooka comfortable beds and pleasant
enjoyed our stay. very convientent to most attractions.
June 16, 2014
Rated 5.0 out of 5.0 by Darcy's Mom Will stay here when ever we are visiting family
The in house restaurant was very good. Plenty of tasty selections at a reasonable price.
The room was comfortable and clean.
We really enjoyed the large indoor pool. Hope to have a pool party on our next visit with grandkids.
We like staying downtown rather than at an exit.
June 12, 2014
Rated 5.0 out of 5.0 by Blondemama98 love the hotel
2nd time, repeat customers...overall, happy as usual :))
June 12, 2014
Rated 5.0 out of 5.0 by Bunny43 Overall great place to stay
Usually I will have a complaint about a room or the hotel but this was a first. Everything about it was great. Although it is not a complaint, rather a suggestion that the breakfast buffet offered little for the price, so we just ordered off of the menu.
June 12, 2014
Rated 5.0 out of 5.0 by Flyer1 Holiday Inn Downtown - Johnstown, PA
The reception, service, and accommodations were excellent. The staff is very friendly. We had wonderful service, a quiet nights stay, clean room, and a restful sleep. Thank you for the professionalism, courtesy, and friendly atmosphere. We'll be back, for certain.
June 10, 2014
Rated 5.0 out of 5.0 by Rosie aka Katie Better than most
Staff was attentive to needs. Every day the room was straightened as if we just arrived! Beautifully made beds and nicely folded towels, even when linens were reused.
June 9, 2014
Rated 5.0 out of 5.0 by ScotF Good location and service
I came here for business, and found the staff and the room very good to work with.
June 9, 2014
Rated 2.0 out of 5.0 by Guest that won't return Bar Service
Wait staff was quick to take drink orders and amiable.
June 3, 2014
Rated 1.0 out of 5.0 by babpres Holiday Inn , a terrible experience
Beastly staff. Very unaccommodating. No sleep , woken up by cleaning staff.
June 2, 2014
Rated 3.0 out of 5.0 by Rich617 Bibles
I was surprised not to find a bible in my room bibles should be in all rooms
May 31, 2014
Rated 5.0 out of 5.0 by emmy77 Great Service, very clean
The room was very clean, the staff was very friendly, enjoyed the restaurant food.
May 11, 2014
Rated 5.0 out of 5.0 by RoadRunner508 Wonderful hotel
I spend many nights out of the year staying in hotels, mostly IHG properties. This one has to be one of my favorites. Very clean, wonderful staff, great food and bar. Couldn't ask for more.
May 7, 2014