Rated 4.3 out of 5 by 124
Rated 5.0 out of 5.0 by BobbieA clean environment and helpful staff
The hotel staff were friendly and helpful, which made me relaxed. The whole environment was bright and clean, it made me feel safe. My room was clean and the floor was quiet. Housekeeping staff were very friendly. The pool and gym area were clean and well lit.
July 10, 2014
Rated 5.0 out of 5.0 by Donk245 Clean and comfortable
A clean and comfortable room with a very clean bathroom. Bed was very comfortable as was the couch while unwinding. Service was prompt, polite and top notch. All things considered avery nice stay.
July 9, 2014
Rated 4.0 out of 5.0 by pylt Nice renovation, but noisy HVAC unit
Overall, a nice hotel in a good location with pleasant and helpful staff.
Our only negatives were the surprise factor of being asked to pay $5/day for parking (we moved our car instead), and our room's terrible HVAC unit that would vibrate the longer it ran, then stop with a "clunk," over and over, none of which were conducive to quality sleep.
We probably should have moved to another room, but with all our bags for 4 days, and long days at a convention, it was just another something to kill our sleep time.
Sadly, in every case like this I wonder why the cleaning staff never notices (or cares enough?) to alert other hotel staff to fix problems before guests notice them? They're in the rooms almost every day.... Odd, but common nonetheless.
July 9, 2014
Rated 2.0 out of 5.0 by DonnaC Uncomfortable beds, FEE for parking, NO FREE breakfast,
I would not recommend this hotel to anyone, Unless you want to pay a lot of money for a room that smells, and to wake up and have your back hurting, with no FREE breakfast. After they take your parking fee. Staff was great.
July 8, 2014
Rated 5.0 out of 5.0 by ma1125 worth the trip
Used this spot as a quick getaway, perfect! Every staff member friendly, location perfect! This hotel had a great pool. We had Carl drive us up to top of incline as the lift was down. He was the nicest guy! Bar was nice, thanks Joe, front desk greeted us and woman noted priority club(Roxann(a?)) She was super helpful. Houskeeping individuals really helped us figure where to go and what to do in addition to keeping the place very clean. We look forward to going back one day
July 7, 2014
Rated 5.0 out of 5.0 by Johnstown family Excellent Service
The people AT THE HOOTEL WERE VERY FRIENDLY AND RESPONSVIE
July 3, 2014
Rated 4.0 out of 5.0 by KJK in PA Great extended weekend
We stay here for the Thunder in the Valley motorcycle rally. That's the reason for the middling score for "value for money" but honestly the "event pricing" is the norm everywhere for these kinds of things.
We chose based strictly on location, but the first time we arrived, we were very pleasantly surprised by the appearance and amenities of the hotel. We have never been disappointed in any way and would stay here anytime we were in town.
July 3, 2014
Rated 5.0 out of 5.0 by Jason D. Johnstown Holiday Inn
Stayed here for the Thunder in the Valley motorcycle event. Very nice rooms and excellent staff. The covered parking in the parking deck was a nice plus too. Will stay here again!
July 3, 2014
Rated 4.0 out of 5.0 by foxx Great times
We had a great time at thunder in the valley. Plan on going back next year. Booked the room at his time.
July 2, 2014
Rated 5.0 out of 5.0 by luvs2go Very nice place to stay in Johnstown
If you want a really nice place to stay in Johnstown, I would highly recommend this facility. From check in to check out I was impressed. The room was very nice and the bed and pillows were heavenly after a day of traveling. I would recommend the on site restaurant as the food was delicious and service great. I plan to return for another visit soon and will not hesitate to stay again.
July 1, 2014
Rated 4.0 out of 5.0 by rchristian6 Need new mattress
The mattress was so uncomfortable in that room. I was very surprised.
June 24, 2014
Rated 4.0 out of 5.0 by Mihalloween Avoid the Resturant if you can
If you want what is on the menu, you will be fine. If you ask for something unique or ask for your meat to be cooked a certain doneness...watch out.
The staff is great. Room service Suzie and driver Carl are fantastic! The shuttle will take you all over Johnstown.
The indoor pool, hot tub and sauna are a dream!
I will stay here again, just plan my venue for dinning a head of time.
June 22, 2014
Rated 4.0 out of 5.0 by kdom Very good overall experience.
My stay at the Holiday Inn in Downtown Johnstown was overall a very pleasant experience, and will stay here again in the future. The room was excellent. Very clean. The hallways were tidy. There are, however, a few things that need to be addressed, mostly on the staff side.
I was not impressed with the customer service skills of the front desk attendants. I had an issue with parking - or the lack of. There is a provided parking garage, but it was too low for my vehicle. When I checked in, I was told to park in a handicap space if no space was available outside. I was then given a ticket and threatened to have my vehicle towed.
At no point prior to this was I told there was on street parking available. When I confronted the staff on this issue I was told different things. Including being told I didn't provide my vehicle information when I checked in - which I did - and showed them when they pulled out the paperwork. I did not even get an apology.
Again, I would like to reiterate the fact that, yes, I would stay here again, and would recommend this hotel to anyone traveling to the area. However, I feel the front desk staff could be better trained. This is why I choose Fair for Staff and Service. House keeping, on the other hand, was excellent.
June 19, 2014
Rated 5.0 out of 5.0 by Pooka comfortable beds and pleasant
enjoyed our stay. very convientent to most attractions.
June 16, 2014
Rated 5.0 out of 5.0 by Darcy's Mom Will stay here when ever we are visiting family
The in house restaurant was very good. Plenty of tasty selections at a reasonable price.
The room was comfortable and clean.
We really enjoyed the large indoor pool. Hope to have a pool party on our next visit with grandkids.
We like staying downtown rather than at an exit.
June 12, 2014
Rated 5.0 out of 5.0 by Blondemama98 love the hotel
2nd time, repeat customers...overall, happy as usual :))
June 12, 2014
Rated 5.0 out of 5.0 by Bunny43 Overall great place to stay
Usually I will have a complaint about a room or the hotel but this was a first. Everything about it was great. Although it is not a complaint, rather a suggestion that the breakfast buffet offered little for the price, so we just ordered off of the menu.
June 12, 2014
Rated 5.0 out of 5.0 by Flyer1 Holiday Inn Downtown - Johnstown, PA
The reception, service, and accommodations were excellent. The staff is very friendly. We had wonderful service, a quiet nights stay, clean room, and a restful sleep. Thank you for the professionalism, courtesy, and friendly atmosphere. We'll be back, for certain.
June 10, 2014
Rated 5.0 out of 5.0 by Rosie aka Katie Better than most
Staff was attentive to needs. Every day the room was straightened as if we just arrived! Beautifully made beds and nicely folded towels, even when linens were reused.
June 9, 2014
Rated 5.0 out of 5.0 by ScotF Good location and service
I came here for business, and found the staff and the room very good to work with.
June 9, 2014
Rated 2.0 out of 5.0 by Guest that won't return Bar Service
Wait staff was quick to take drink orders and amiable.
June 3, 2014
Rated 1.0 out of 5.0 by babpres Holiday Inn , a terrible experience
Beastly staff. Very unaccommodating. No sleep , woken up by cleaning staff.
June 2, 2014
Rated 3.0 out of 5.0 by Rich617 Bibles
I was surprised not to find a bible in my room bibles should be in all rooms
May 31, 2014
Rated 5.0 out of 5.0 by emmy77 Great Service, very clean
The room was very clean, the staff was very friendly, enjoyed the restaurant food.
May 11, 2014
Rated 5.0 out of 5.0 by RoadRunner508 Wonderful hotel
I spend many nights out of the year staying in hotels, mostly IHG properties. This one has to be one of my favorites. Very clean, wonderful staff, great food and bar. Couldn't ask for more.
May 7, 2014
Rated 5.0 out of 5.0 by BGWvisitor Great Holiday Inn
This is a very well kept hotel. The rooms were very clean and quiet and the common areas were spotless with higher quality fixtures and furnishings than most similar properties I have stayed in. Easter breakfast in the restaurant was well-prepared and the service was attentive. Highly recommended if you need to be in Johnstown for any reason.
April 24, 2014
Rated 5.0 out of 5.0 by visitpsu comfortable bed
I was at the hotel for an overnight conference. Our meeting was held at the hotel. We had fabulous meals and service. The entire staff was friendly and helpful. I appreciated that they made eye contact and smiled even when just passing by the front desk.
I fell in love with the beds as they were the most comfortable I've experienced in a long while!
It was easy to find the property and the location was perfect for our evening events.
April 14, 2014
Rated 5.0 out of 5.0 by onesin concert stay
Excellent! We arrived early, and were able to check in early, the location is perfect! The staff are great!
April 7, 2014
Rated 4.0 out of 5.0 by PaFromPa A Comfortable Hotel
Good experience in Johnstown. Parking could be better, seems to be used by locals on weekend nights, and the garage is very difficult to enter when returning to car. Overall for the hotel however is quite good. I still have not used the bar, not sure why, it looks quite nice.
April 2, 2014
Rated 5.0 out of 5.0 by Steeler Fan Great Business Experience
We had a two-day training event at this Holiday Inn. The banquet supervisor Vince was 100% on the spot - the room was set up perfectly and Vince offered assistance at every turn. The food was delicious and beautifully presented.
March 31, 2014